Featured Reviews


Frequently mentioned in reviews: property (11) service (10) good (9) experience (8) rooms (6) stay (6) team (6)
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  • 5/5 shahriyar m. 10 months ago on Google
    I recently had the pleasure of staying at a resort with my beloved school friends, and it was truly a memorable experience. After a long time apart, it was wonderful to gather and reconnect in such a beautiful setting. The resort provided the perfect ambience for our reunion. The serene surroundings and tranquil atmosphere allowed us to reminisce about our school days and catch up on each other's lives. It was an ideal escape from our busy schedules and a great opportunity to relax and bond once again. GReat Trails Resort: From the well-maintained property to the excellent amenities, everything was top-notch. The fitness centre and swimming pool added an element of relaxation and recreation, while the spacious rooms and luxurious bathrooms provided a truly indulgent stay. Lastly, the dining facilities exceeded my expectations, with great food and service. I highly recommend this resort to anyone seeking a memorable and enjoyable vacation.
    4 people found this review helpful 👍

  • 4/5 Praveen K. 7 months ago on Google • 11 reviews
    The property is amazing and loved the stay. The food has to be improved in the restaurant as the chicken was very hard during the dinner on day 1. The restaurant staff are super helpful. Requested water bottle to the room couple of times during night but it was not delivered which is a disappointment. My son loved the play area and atmosphere. The service and greeting of front office staff is good. Overall a excellent property with average food and service.
    1 person found this review helpful 👍

  • 5/5 Lekumon V. 10 months ago on Google
    Magnificent property of the GRT hotels with mesmerizing beauty and calm. A perfect place in the lap of nature with serene beauty and peace. Excellent property to stay with your family and friends. The villa rooms were big, clean, and well maintained, with a porch attached to it..Do not forget to enjoy complementary local tea station with local snacks. The Tea is really good . Staffs are amazing, they all are always with a smiley faces and ready to help.The infinite pool and view from the restaurant is really superb ...Had a wondrous time here❤️
    2 people found this review helpful 👍

  • 5/5 Urmi P. 3 months ago on Google • 6 reviews New
    One of the best place i have visited so far.. not only the hotel but the staff is also super good. They take care of little things on your go. They go extra mile to make you feel comfortable and so that we can relax with our partner / family peacefully. I would recommend everyone to experience this and i am sure you would love it too. Lots of perks - which i don't want to disclose.. you guys should experience yourself :) Happy Stay truely.

  • 5/5 Balasa D. 3 months ago on Google • 5 reviews New
    The best ever hospitality from the entire team. A special thanks to Albin for his wonderful surprise, we had mentioned him if possible can a cake arrangement be done for kid birthday, not only the cake he made a beautiful arrangement for us to celebrate the birthday. Food is delicious. The snacks time was very good. Everyone keeps their efforts to keep entertain guests and loved the overall experience. Thanks again Albin :)

  • 3/5 chetana c. 7 months ago on Google
    Reviews help us to improve and upgrade ourself so I went with my family I was late when we went we got a bracelet no green tea or a bouquet we had lunch. Rooms were good service is good ,food is ultimate . Classical dancers were too good but they play song on mobile in between program they get personal call they need to think of alternative to play music ,swimming pool should be kept hygiene it stinks the eyes burn and games is very less same as gym but nice place to visit there they have to make a team to work on feedback.

  • 5/5 amal j. 5 months ago on Google
    Excellent space, great hospitality and amazing location. This is the best accommodation i had in recent times. Highly satisfied. Please do visit this elegant spot. Highly recommended.

  • 2/5 Kala N. 6 months ago on Google
    Initially had booked for 2 nights but instead stayed for one night. Travelled with a pet, so we needed more water but was not given after repeated requests. The service was so bad in the restaurant too. They never comply with your requests. The price for the room was 16k including pet charges, yet after being over priced, the service was pathetic. Only a small place for the pets and many pet policies. Not very pet friendly!!!!

  • 5/5 Shraddha A. 9 months ago on Google
    We ( me and my husband) stayed in this property with my parents and 2 kids ( infant and toddler). It was perfect for every age group. A perfect play area with lot of wooden toys, and an outdoor space with activities like trampoline, zip line etc kept my kids engaged. My kids were very happy in the property. Staff was very courteous, they always use to take care of multiple requests. All of them use to greet with nice warm smile. Breakfast buffet spread was lavish, lot of local options. We did Ala carte for dinner and we were never disappointed. Nature walk in and around property was also refreshing. Small gestures like checking on food for toddler while checkout, arranging tickets and cabs for local sight seeing during traffic season all elevated our overall experience. Highly recommend this place.

  • 5/5 Manoj P. 6 months ago on Google
    I wanted to share my feedback on the exceptional service and dining experience I had during my recent stay at “The Great Trails wayanad”. **Service Feedback:** I would like to commend Albin Biju and his team for their outstanding service. Their attention to detail and proactive approach significantly enhanced my stay. Whether it was assisting with setting bonfire and birthday celebration or providing insightful local recommendations, Albin went above and beyond to ensure a memorable experience. Their positive attitude and professionalism truly stood out . **Food Selection Feedback:** I thoroughly enjoyed the diverse and delicious food selections available at “The Great Trails wayanad” resort. The culinary team deserves praise for the high quality and variety of dishes. Chef Saatheesh and team offered professional service to dining at any point in time . Overall, my stay was delightful, and I appreciate the efforts of your dedicated team. I look forward to the opportunity to visit again. Best Regards Manoj

  • 3/5 Amal A. 5 months ago on Google • 4 reviews
    checked out from the property today, had booked 5 rooms in total as i was travelling with my family. The property is very beautiful with good rooms (the ceiling fans are squeaky)and good food but unfortunately the front office/ reception staff were very rude and seemed to be least interested in serving their clients, seemed as if they where forced to work there and looked irritated most of the time.The hotel provided us 15 minutes foot massage but the therapist finished it with just 5-7 min and wanted to somehow get over with it. we had booked 3 rooms for two nights and after this experience ,were thinking of cancelling the booking .Why should we pay our money for this pathetic treatment, it was only because we had no other choice as we couldn’t find any accommodation nearby, so we dropped the plan. The security/bellboys and the lady staff taking orders at the restaurant were really friendly on the other hand, and did their job properly. Would recommend the property for the rooms, ambience and not for their service.


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