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BRZ Insurance

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One of the Best Places To Visits in Framingham


Address

107 Concord St, Framingham, MA 01702

Website

brzinsurance.com

Contact

(508) 603-6777

Rating on Google Maps

4.90 (3.7K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 10 AM to 3 PM
  • Sunday: Closed
  • Monday: 9 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: service (22) insurance (18) great (11) helpful (9) recommend (6) kind (6) good (6) attentive (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Karine F. 1 year ago on Google
    I totally recommend Davi to be your insurance agency, he is very professional, kind and quick to get back for helping with all my needs. He work so hard with the insurance company to get the best for me. Thank you so much Davi!
    2 people found this review helpful 👍

  • 5/5 Jess D. 1 year ago on Google
    Izadora is great. I don't even have a policy with BRZ but work with others who do. She provides great service right away knowing that it's part of businesses working together.
    1 person found this review helpful 👍

  • 5/5 Evandson D. 11 months ago on Google
    I’m very happy with BRZ INSURANCE They have excellent service. And very competent members. I’m appreciate. Thais Magalhães and Carolina Rocha for the professionalism and all the ways provide what’s we ask for. Thank you to make mi life easier
    1 person found this review helpful 👍

  • 5/5 Vanessa C. 7 months ago on Google
    André Sales is very helpful and polite, he solved my problem with great attention and respect.
    1 person found this review helpful 👍

  • 5/5 Elizangela C. 7 months ago on Google
    Thank you so much João Costa very good job 👏👏👏
    1 person found this review helpful 👍

  • 1/5 Tanise O. 1 year ago on Google
    They were good while I was a customer, I switched insurance for price reasons and I've been trying to cancel the previous one with them for about three weeks now. They justify that they do not receive the emails, and do not provide me with an alternative to solve the problem. Think very carefully before using the services of this agency. so disappointed
    1 person found this review helpful 👍

  • 5/5 Juliana K. 1 year ago on Google
    Very nice and helpful service. Izadora Ferraz always helps me quickly with insurance for my drivers. People of this agency is very kind, recommend their good service to all!
    1 person found this review helpful 👍

  • 1/5 Isac S. 1 month ago on Google • 15 reviews New
    It's a pain to be able to speak to someone at this company, I've already canceled some insurance policies, and I'm on the way to canceling others. Always the same thing, and it's not the first time it's happened, it took them 3 days to respond to a message. I don't know why I still waste time with this company!!

  • 5/5 Luisa L. 1 month ago on Google • 6 reviews New
    I recommend BRZ for its commitment to finding the best price and service. I strongly recommend André’s service. Andre is a person always willing to help and who shows concern for the customer.

  • 1/5 Renatha M. 5 months ago on Google
    One week (and still waiting) to change a name on a document because I'm not able to do it by myself online. They have sent it wrong twice.

  • 5/5 Helena B. 5 months ago on Google
    André Sales is the best!!! Answered all my questions and did what needed to be done, on time!

  • 5/5 Juliana C. 1 year ago on Google
    Just called BRZ and spoke to Jean Carlos, what a great service. Quick response to my concern. Congrats BRZ, Jean Carlos and everyone else has been giving a great service to us clients.

  • 5/5 thenrice c. 9 months ago on Google
    If I could give 10 stars to Laura ,I would .. she is very special and kind .. helped me out with my audit thing and saved my day .. thank you very much

  • 5/5 Aline C. 1 year ago on Google
    BRZ is an awesome insurance company. I am a very satisfied client for the past 5 years and I’ve never had an issue with them. The staff is always helpful. I would like to thank the team, specially Henrique, the agent responsible for my policy renewal.

  • 5/5 Camila S. 10 months ago on Google
    Ivana Perez was amazingly helpful and caring with all my needs today. She was fast, proactive and very kind. Very good service and a very positive experience!

  • 5/5 Shirlley C. 10 months ago on Google
    I had a great experience with the service I received Mario Faraj. He was very helpful and shared useful information about the questions I had. He was polite and willing to help me further if I had any more future question.

  • 5/5 Almeida E. 1 year ago on Google
    A Barbara, like other BRZ agents, was totally attentive, solved everything I needed quickly, excellent service. She is sweet, sweet-talking and very intelligent girl. grade 10.

  • 5/5 Luis R. 10 months ago on Google
    5 stars for Carol Rocha from COI department. After a long wait to get my business insurance the way I wanted it and with the right coverage, she got my “case” to help her coworker and was able to understand my needs and get it all done really fast. If it wasn’t for her, I’d loose a huge contract. Thank you for all your help Carol! I hope you get a raise after all you’ve done for me and others business owners.

  • 5/5 George 1 year ago on Google
    Excellent costumers service and support at all. Thank you to my friend Ian Meneses, for his good work!!

  • 1/5 marcelo a. 1 year ago on Google
    My name is Marcelo Alvarenga I opened an insurance police at brz in 3 months I received a letter from the insurance company that was going to cancel my insurance I contacted brz to find out what was happening he decided to reopen another insurance and my insurance was canceled without them solving my problem I had to call just one day 4 times and they still didn't get back to me so I had to go to the office in framingham I didn't like it from the attention they were not professional with me

  • 5/5 Daiane A. 1 year ago on Google
    Call in for a copy of my insurance copy Brendda Cacique was super quick responding and sent to me in less than 5 minutes . Great service Brendda .

  • 5/5 Junia dos P. 1 year ago on Google
    Brenda Cacique helped me out a whole lot today! She was able to resolve the issue I was having in a timely manner.

  • 5/5 Tiles R U. 1 year ago on Google
    Ive been a customer since 2016. Lorraine Carvalho was very helpful today and provided a quick quote for my auto policy. I highly recommend BRZ Insurance!

  • 5/5 Marco P. 1 year ago on Google
    Excellent customer service. Thabata clarified all my questions with great objectivity and kindness throughout the process. BRZ demonstrated professionalism and seriousness. I am very satisfied. Thanks.

  • 5/5 Ana Maria Da S. 1 year ago on Google
    I would recommend BRZ insurance to anyone in need. Everyone is vert courteous and knowledgeable. Davi helped me out with my homeowners insurance and I have nothing but great things to say. Thank you Davi and BRZ team!

  • 5/5 Drew A. 1 year ago on Google
    I got a great service from them and Ivana Perez was so attentive, kind and professional. Thank you for helping me out!

  • 1/5 jamylla e. 1 year ago on Google
    Hi, good afternoon. I don't have insurance with BRZ Insurance any more since they claimed to process my monthly bills but never did, then I got my car towed because they went to the RMV and said I didn't want to pay but yet BRZ Insurance had my debit card and my checking account on file !!!! So please remove me from these email and from BRZ Insurance clientele list as I will never be a client there again! Very rude and ignorant comments, no one helps you at all, only get accused and yelled at. If I could leave 0 Stars I would because 1 Star is being very generous! No thanks!!!

  • 5/5 Yorman P. 1 year ago on Google
    Ivana Perez has helped me in a great way. She has been very kind. Thank you for your help and your time.

  • 5/5 Isabella T. 1 year ago on Google
    I was assisted by Ian Meneses through their WhatsApp. Ian was very attentive, efficient, and addressed my problem professionally in a timely manner. Great customer service!

  • 5/5 Danyal N. 9 months ago on Google
    Mario was very helpful in getting us a quote quickly and efficiently! The multilingual service in Spanish, Portuguese, and English is excellent.

  • 5/5 Grasiela R. 1 month ago on Google • 1 review New
    Wow, André is a very attentive person, very polite, wonderful service, congratulations BRZ❤️

  • 5/5 Graciano F. 1 month ago on Google • 2 reviews New
    I really liked the service and competence of the BRZ insurance team, especially REBECA. They were very attentive and helpful, I have had insurance with them for a few years and I have no complaints, they came to me for renewal themselves, that is priceless 😃 congratulations and I am very grateful

  • 5/5 Kelly Andrade V. 1 month ago on Google • 2 reviews New
    My experience was excellent! The service was wonderful! I was attended to by André, he was very dedicated, attentive and helpful!

  • 5/5 Thiego R. 1 month ago on Google • 1 review New
    Liz barulli great service

  • 5/5 Simone Da S. 1 month ago on Google • 1 review New
    Great service, fast and efficient Liz Barulli.


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