Extra MSA image

Extra MSA

Restaurant Hotel Fast food restaurant Breakfast restaurant Gas station Parking lot Business center Rest stop Truck stop

One of the Most Revieweds in Elmbridge


Address

9/10 M25, Downside, Cobham KT11 3DB, United Kingdom

Website

www.extraservices.co.uk

Rating on Google Maps

4.10 (20.6K reviews)

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Featured Reviews


Frequently mentioned in reviews: Cobham (19) service (18) services (13) area (13) clean (11) good (11) parking (11) stop (9) station (9) motorway (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Primal M. 2 years ago on Google
    I normally don't write the reviews, however this place stands out among the other Indian food shops. The food is super delicious and was ready to serve in 5 minutes. It is clean, friendly service and good price for what you get.
    3 people found this review helpful 👍

  • 5/5 Dr Uma E. 2 years ago on Google
    It is one of the good services as it has lots of option to choose from in terms of shops. There are lots of sitting area and room for everyone to accommodate. Toilets are clean too. The stors are mostly open.
    3 people found this review helpful 👍

  • 3/5 Joe C. 1 year ago on Google
    Stopped off here going down towards Brighton. Didn't realise how far and confusing it was to get to. Very good for dogs 🐕 . Not recommended if you just need a quick stop.
    3 people found this review helpful 👍

  • 5/5 Yashwanth B. 2 years ago on Google
    The best area to stop for a break when travelling. KFC, McDonald's, Nando's, Starbucks, and sushi are just a few of the cuisine alternatives available.
    2 people found this review helpful 👍

  • 1/5 J4y J. 1 year ago on Google
    I really expected better from such a big service station. Extremely disappointed. Walking in to the front entrance a puddle of vomit left in between 2 wet floor cones.. left and reentered 2 hours later to use showers and puddle of sick still left there upon entry for people about to go and order food how disgusting and off-putting. The food options are widely varied which is good. Kfc, McDonald's, nandos you name it, I tried El Mexicana which was expensive, tacos for £7 which had less than a single teaspoon of cold chicken in? Ordered nachos which were also cold and dry considering my ordered took less than 10 minutes to be received there was no need to have it cold only thing good about the meal was the milkshake. Also need a look at pest control as I spotted 2 rats clear as day on 2 separate occasions only plus sides for me were lots of space for hgv parking including over flow car park and the shower had adjustable temperature rather than just being scalded.
    2 people found this review helpful 👍

  • 5/5 Mark S. 4 months ago on Google • 1070 reviews
    Great services, plenty of places to eat and clean restaurant seating and toilets. A large amount of parking absolutely too. Be aware of parking restrictions as the signs are so small and you're only able to read the print by getting very close to them.

  • 5/5 Food A. 10 months ago on Google • 149 reviews
    Very good service station . Not boring . Full of variety of restaurants and fast foods . Plenty of options to eat . Neat and clean Good toilets Car park is big and spacious . Outdoor sitting area . All shops open till late . Perfect place to take a break while driving There is Ramada hotel just next to food area .
    1 person found this review helpful 👍

  • 5/5 Postcard 2. 1 year ago on Google
    Always love this service area, you can find a lot of varierty of food taste. CHOZENNOODLE is the best of Japanese food. The customer service of sale assistants of CHOZENNOODLE is the best. Cheap and really taste and greasy food! You have clean toilet and wash room. Really good experience It is a best pit stop
    1 person found this review helpful 👍

  • 5/5 Ttattler 1 year ago on Google
    As service stations go, this is amazing. Toilets are clean and bright and well stocked and attended. I praise the cleaning team. There is even a shower room, though I didn't look in. The food court is plentiful, with different foods and drinks being sold and will suit many dietary needs. There's even an M&S food hall. I also noticed that there are meeting rooms here for rent. Parking was easy and so was exiting the place. We didn't need fuel, so we just exited back onto the motorway for north direction.
    1 person found this review helpful 👍

  • 5/5 Samantha B. 2 years ago on Google
    Great service centre with a huge selection of food outlets. Macdonalds, Greggs, M&S, El Maxicana to name but a few. I will definitely call I'm again.
    1 person found this review helpful 👍

  • 4/5 E C. 1 year ago on Google
    Busy busy busy, long queues, didn't stay long, picked up food and drove on by. Bye bye. Nice tribute to the Queen.
    1 person found this review helpful 👍

  • 1/5 Mr M. 3 months ago on Google • 271 reviews New
    People are so stupid to spend money here, stop feeding this rich pigs! Very expensive!!!! Spending so much money on this gunk food!!!

  • 4/5 laura b. 6 months ago on Google • 241 reviews
    When we went the venue was super busy!! The order was dealt with quickly even though it was a custom order. We managed to find seat and I had some items missing from my custom order which they rectified right away.

  • 3/5 LTD A. 5 months ago on Google • 182 reviews
    Breakfast from Leon. Was very unimpressed on this occasion. Eggs hard. Grilled halloumi was absolutely rubbish. Beans heated up about 3weeks previously I reckon. Wouldn’t recommend based on this diabolical effort of a breakfast

  • 5/5 K a. 2 months ago on Google • 79 reviews New
    After driving on mighty M25 you need a break for sure. lovely resting space during summer only. bit of food variety but don't trust those businesses claiming "halal" food, their salads got vine and contamination is 100% . They say if you can control your hunger you can pretty much can control everything. The staff is bit rude though but who cares and yes they have regular car meet-ups too, see ya there

  • 4/5 Tony P. 4 months ago on Google • 62 reviews
    Lots of food options here with plenty of seating and generally a good services. I only gave 4 stars because some of the toilets were blocked, although they were otherwise clean. The only other negative is that to exit the car park from where coaches park you have to drive past the front of the main building where people are crossing the road in front of you which means it can take a while and you have to be careful.

  • 4/5 Tom M. 2 months ago on Google • 53 reviews New
    Cobham, a new, yet well known motorway services on the M25 (circular car park around London). It opened in 2012 and is described as the busiest motorway services in the UK. Stopping at lunch time the day before Xmas eve, it wasn’t as horrifically busy as I expected. It was packed, but I’ve seen Cobham busier during the summer holidays. Despite this, I’ve always liked stopping here as Cobham hosts a wide range of food outlets and shops (and a business lounge) all in one modern, well designed building. Cobham is situated between J9 (Leatherhead) and J10 for the A3 and is located along the main route between South-East London to Cornwall. Cobham is an online site (situated directly next to the motorway without the requirement to leave at a junction) however it’s only one building. Westbound traffic can access Cobham directly from the M25 West, but Eastbound traffic will leave the M25 East and drive through a tunnel taking you to the services. It’s slightly more difficult accessing Cobham from Eastbound, but the tunnel only provides access to the services so you can’t go wrong. I think it’s a sensible way of taking motorists across the other side of the motorway. Cobham consists of 980 car parking spaces (according to Motorway Services Online) as well as a designated area for HGVs to park and plenty of parking for caravans and coaches. We have a 36-pump Shell garage (which is said to be one of the largest filling stations in Europe) with a Shell Select shop and Costa Express. It’s a useful facility for Cobham and enables drivers to fill up, but the prices are usually expensive, especially given the high footfall. There are no drive thru coffee shops at Cobham, however Welcome Break are said to be constructing a Starbucks Drive Thru, however this construction has not yet taken place. There is a Ramada budget motel at Cobham, offering customers an overnight stay if required. Pretty sure Ramada offer breakfasts as well to customers of the motel. Around the back of the amenity building is a dog walking area. There is also seating outside the entrance to the amenity building. Cobham contains Gridserve EV chargers for electric vehicles, which basically every service station has now. We also have a Revolution Laundry at the side of the amenity building, useful to those who are travelling long distance/travelling for long periods of time. The exterior of the amenity building appears engaging and welcoming for customers, with a large glass frontage. The amenity building, although busy, remains tidy and well maintained. The interior is why I love stopping at Cobham. It’s extremely spacious and can happily accommodate the extremely high numbers of customers it receives. Its brightly lit, clean and aesthetically pleasing. To the right of the entrance is a full Nando’s restaurant with its own seating, and next to the motel is a full Pizza Express restaurant, with seating of its own. The food court consists of the following brands: Chopstix Noodle Bar, West Cornwall Pasty (with Krispy Kreme cabinet), Tapori Curry Bar, KFC, Greggs, McDonald’s, LEON and a two-storey Starbucks lounge. Wide range of food outlets available (almost too many to choose from lol) with a central seating area. Seating at Cobham can be limited especially when the site is busy such as today, however I got seated nicely. I had a KFC, which was made quickly and tasted good. Shops at Cobham include a WHSmith, M&S Simply Food and TopGift accessories store. Upstairs is a large Regus Express Business lounge, making Cobham services useful for business needs whilst travelling. Toilet facilities are situated at the back of the amenity building, so customers walk past all the food/shops the site has to offer before reaching them, which is inconvenient if you desperately need to go. The toilets themselves are everything needed at a motorway services: clean, large (16 cubicles, 18 basins and 20 urinal bowls with dividers) and modern. There is also a Baby Changing WC and a Changing Places facility for physically disabled travellers, which is vital at a services.

  • 4/5 Lewis 2 months ago on Google • 44 reviews New
    Clean, large toilets. Easy parking and entry/exit to motorway. Good selection of food and well organised hall. Pleasant, clean, and overall what you'd like out of a service station.

  • 3/5 Tomas Kristiansen - L. 10 months ago on Google
    It's not a bad hotel for a layover. We were staying for a concert at Twickenham. Check-in was swift. But not offered the complimentary cocktail on arrival (though it may not be offered here). Bar service was incredibly slow at time. Having to repeat and confirm my order on multiple occasions for each bar order.

  • 4/5 Tim B. 11 months ago on Google
    It's just an absolute classic motorway service station. Everything you could possibly want and more. Definitely a must stop kinda place. Ample parking spaces and great atmosphere. More toilets than you've ever seen before. Basically it's just like other service station but just a little bit better, not quite on the same level as Tebay though.

  • 5/5 Dean B. 10 months ago on Google
    It’s brilliant. The absolute Mecca of service stations. I always make sure to do my pilgrimage to this sacred place when driving past. It’s a top tier service station with a wide variety of foodstuffs here. By fair the best service station I’ve visited. I feel blessed whenever I’m here.

  • 5/5 Jed4ManCity 11 months ago on Google
    Brilliant services with a bit of everything you would want/ need! Great restaurants, good shops and easy to get in and out. You do have to park and walk in though, which if you only wanted a coffee there is probably easier stops on your route (drive thrus). Will normally stop here while traveling to London as it gives great options.

  • 3/5 Philip Humpage H. 9 months ago on Google
    Like a circle in a circle like a wheel within a wheel! Very busy but great choice of places to eat .Confusing entrance and exit.

  • 5/5 Maddy P. 4 months ago on Google
    I stop to charge my ev so I eat something from Leon usually. All good. Bit of a wait for a charger. Hopefully be better now they've installed more. They were just finishing when I was there last week. Stopping there tomorrow en route Devon to London.

  • 5/5 James H. 2 years ago on Google
    Very nice place with a lot of parking spaces, has lots of food services including McDonalds, Starbucks, Leon and Nandos. Can get crowded but not too long of a wait. Overall, really nice with lots of places to eat, drink and rest.

  • 4/5 Trevor M. 4 months ago on Google
    This is a decent service station. Proper food outlets as well as the usual fast offerings. The EV charging from ionity was excellent. A full charge while we ate a proper meal in nandos. All done in an hour and ready for the second part of our journey

  • 3/5 David G. 4 months ago on Google
    I was on a course of antibiotics which had an undesirable effect on my bowels this week. The stop was more of an emergency than anything. The Chinese food on the way in smelled fantastic, sadly there was little time to look at that. Looked okay though, toilets weren't the best, why don't folk flush?

  • 5/5 Navik G. 9 months ago on Google • 28 reviews
    Cobham Extra Motorway Services (Extra MSA) is a fantastic stop along the way! They offer plenty of parking space, so finding a spot is a breeze. What's even better is the wide variety of popular brands available there. You can satisfy your cravings with options like Starbucks, McDonald's, KFC, Greggs, Leon, Nando's, Pizza Express, M&S, and WH Smith. Whether you're in the mood for a coffee, a quick snack, or a full meal, they've got you covered. One thing I really appreciated about Extra MSA was the cleanliness and accessibility of their toilets. It's always a relief to find well-maintained facilities when you're on the road. Additionally, their rest area provides a nice place to take a break and relax. The little garden in the front adds a touch of charm to the atmosphere, making it even more enjoyable. On top of that, you’ve got electric car chargers, offering both slow (7KW) and fast charging options (up to 53KW). While a Tesla Supercharger would be a great addition, the presence of an IONITY charger provides a convenient and quick charging solution for electric vehicle owners. What sets Cobham Extra MSA apart is the inclusion of a self-serve launderette. It's not something you see at every motorway service, but it's incredibly handy. Being able to freshen up your clothes during a long journey is a definite plus. On top of all that, they offer meeting rooms on the first floor, which can be a real convenience for those with business needs. And if you're looking for a place to stay, you'll be glad to know that there's a Ramada Hotel right there. I can't finish without giving a special shout-out to Ali, one of the staff members at Extra MSA. Ali is always wearing a smile and goes above and beyond to help out. Whether it's taking care of your rubbish, tidying up, or giving you directions, he's always ready to assist. Ali's friendly and welcoming attitude adds an extra touch of warmth to the overall experience. To sum it up, Cobham Extra Motorway Services (Extra MSA) is a top-notch stopover with ample parking, a great selection of popular brands, clean facilities, a pleasant rest area with a charming garden, a handy self-serve launderette, meeting rooms, and even a nearby hotel. And with Ali's exceptional service, it's a definite winner in my book!

  • 1/5 Jono W. 1 year ago on Google
    Where is the car and caravan parking? I followed the signs to the caravan area but there are no long bays to accommodate a car and caravan! I tried using 2 bays but my caravan was overhanging into the public thoroughfare by ay least 6 feet. So I moved it and parked horizontally along 5 bays - it was very early morning so few other vehicles - still wasn't happy so moved it back again. Can't believe a modern services does not cater for a modern car/caravan combination, I'm sure I searched the whole car park, did I miss something? I was so nervous about leaving it, it spoilt our whole breakfast experience

  • 3/5 Annmarie H. 1 year ago on Google
    Sweet and sour chicken with Chinese Noddles. No I couldn't recommend both husband and son left uneaten and had to reorder more food else wear.

  • 3/5 David R. 2 years ago on Google
    Plenty of food options, the cleaning staff are always busy and do a great job. I am a truck driver & would love to see a separate drivers relaxing area here also a separate toilet & shower area for drivers only. I would gladly pay for a shower if it were for drivers use only. Lots of road maintenance crew use the showers in the evenings and leave it in a state. If any management read this please have a look at both those issues. At the end of the day all is drivers want is somewhere to relax for a couple of hours before going to bed.


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