Best places: Luggage stores in Australia

👍👍 These ladies new their stuff! We went in explained what we where looking for and not able to find. The assistant reach into a shelf and bang! After months of fruitless searches we found it. The lady continued her bubbling attitude and during the ring up proceeded to explain even more benefits and...

Known for pens, this luxe accessories brand also sells its own line of high-end watches & jewelry.

👍👍 Came into the west lakes strandbags store today and I got the best service by Georgia (I think that is her name) she helped me find the best suitcase for my trip

😠 I accidentally knocked a bag over at the front of the store which set the security alarm off. I was apologising to the older lady worker there and she came over grabbed the bag and gave me the dirtiest look. Very poor customer service

😠 LADIES BEWARE! Got a red back spider in a purse I bought last week that bite me on the hand

👍👍 We had a suitcase that both handles had snapped off, so headed to Strandbags Mandurah. The manager there was absolutely awesome. She sorted the problem very quickly and we were extremely happy with the outcome! Highly recommend this store.

👍👍 Both staff members looked out for my welfare and needs when in urgent need of a luggage purchase. Let's hope my new Antler performs as well as my old Antler (15+ years old).

In-store shopping · In-store pick-up

😠 Currently the only luggage shop in Sydney that has suit/garment cases in stock. However, the mystery as to why they are still in stock is revealed when the selective customer service is experienced. Twice I have entered this shop with the intent of purchasing a garment bag. I have looked elsewhere,...

👍👍 Family friendly store, excellent customer service and professional. A very big thank you to Narelle for going the extra mile in taking care of me Saturday past; sincerely appreciated. I will always consider Bags Only for my luggage and bag purchasing. Thank you again to Narelle.

😠 We had purchased a Samsonite extra large lugguage less than one month ago from the Strandbags Watergardens store just before overseas travel. The only thing I did was put my clothes in and lock the suitcase. Nothing else. At the airport we were asked to open the suitcase but the lock did not budge...

🫤 This store seriously needs to improve their customer service quality. Only one check out was used while other computer was not working or had some fault going I guess. A lady who was working their prob. Maria would not use the 30% discount sale on every product making some lazy excuses. I am generou...

In-store shopping · In-store pick-up