Worst rated places in Florence, Italy

😠 SCAM! I felt robbed buying an ice cream in this Gelateria. They have different prices in the top of the wall and they serve you 15 Euros 2 flavour ice cream without telling the price until you go to the cashier with ice cream in your hands to pay. The taste of ice cream is watery, no flavour in addi...

😠 Daylight robbery and rude staff. Prices are not advertised properly. Charged €3.50 for one 50cl sparkling water, €4 for one espresso, €6 for 50cl bottle of peach iced tea. Staff questioned whether I had ordered when I sat outside. Had to sit there for 20 minutes because staff forgot to make our espr...

😠 This place should be shut down. No mentioning of prices… €5 euros demanded at till point for a cup of hot water and a tea bag placed on top. My mouth opened in astonishment. I live in London so I’m used to some high prices but I’ve never seen anything like this place. AVOID AT ALL COSTS

😠 Gave 20e note for 1 coffee. Got only 8e change back. I asked for my money back straight away they wouldn't refund me. Do not go to this place at all it will ruin your holiday in Florence.

😠 Please be aware that the prices for everything are much! higher if you seat and not take away. I took an espresso and one cake and instead of 5 Euros paid 11 Euros. Never made such an experience before, when espresso cost 1,5 Euros to take away and 4 Euros if you stay 1 Minute and drink it seating!...

😠 Toursit trap *ding ding ding* No prices on the gelato cups - only on a small menu listed above the register. 2 cup sizes that look similar priced €8-€10 Compared to 6 available sizes $2-8 No receipt given until I asked. Big no no for the tax collectors. The happy service person sighed just befo...

😠 What a rip off. The only ice cream shop that still had open until late. And they charged us for 2 scoops and a small bottle of water 6€! Ice cream was one of the most average ones I had in Florence. Super sweet and did not taste real!

😠 Pezzo di merda Worse ice cream I have ever eaten and super expensive. They are charging 13€ for 2 small portions of ice cream. The taste was horrible...

😠 The worst place ever, we didn't check opinions before we sit there. So I asked for tonic like bottle of tonic, instead I got weird drink in glass what didn't taste like tonic, on the bill they wrote gin tonic, what was not my order for 9 euro, just for sitting there 7 euro, what is ridiculous, staff...

😠 Se fosse stato possibile mettere ZERO stelle sarebbe stata la valutazione giusta. 200 euro a notte per un posto simile è un ladrocinio! Lo farò presente alle associazioni dei consumatori! Vergogna!

😠 Not nice. The gelato waas not a good quality gelato compared to the Classic taste of a nice creamy gelato. It was a little tasteless and the cones, the waffle cones taste old and dry. The chocolate around the cone tastes lie plastic and cheap. The price for these was not cheap, 5 Euro for 1 small co...

🫤 The ice cream and coffee were good. However, the service isn't worth a visit. Staff is not friendly and we felt not welcome. The price of a medium ice cream scone was 6 euros, which is quite overpriced

🫤 Went yesterday and coffee was delicious. Came back today and coffee was awful and more expensive than the day before for the same thing. Owner should check consistency and what they charge for the same thing.

😠 Non ti curar di loro, ma guarda e passa. Quando è lo stesso gestore a far casino nella stanza accanto fino al mattino, non dormire è ancora più bello. P.S. Abbiamo pure chiesto di fare piú piano ed hanno continuato.😂

😠 I travel all year for work but never seen anything as bad. To summarize: food is average or less, prices are incredibly high, they always try to get additional money by adding some items on the bill, they don't give a regular tax receipt. DON'T GO!

😠 The service is really bad. The employees are really mean and they started screaming at us when there was a misunderstanding regarding the reciept. They didn't speak english and they just spoke italian and said that they didn't care about the language we speak. They even said to look in the trash. In...

😠 Not good ice cream, very high prices and not clearly displayed to the public (€5 x ice cream cone); rude staff, in particular an employee who thinks he is handsome and treats everyone with arrogance

😠 Watch out: This place is such a rip off!! I specifically asked how much an average slice would be - since they charge by weight. He said between 4-6€. We ended up having to pay 20€ for two slices of pizza and it wasn’t even good.

😠 DO NOT USE THIS PLACE!! RIP OFF!!!! I see that other reviews are the same. Just wanted a beer displayed at €5 and a small ice-cream @ €3.80. Not cheap but expected. When the bill came it totalled €18.60 !!!! The excuse was that we "sat down" although Italian lads on the next table paid the displayed...

🫤 Awful. Concrete jungle with a small playground. Usually packed with middle schoolers eating junk food and making out on the equipment. Burger King trash everywhere! Quite large area for running freely though so it’s good for that.