Worst rated Banks in London, United Kingdom

😠 I am afraid I would not recommend going to this branch of post office because of extremely poor customer service and long queues. The only person who works hard in this branch is Bennett, who joined this branch in December, 2022 or January, 2023. She is always friendly and professional but I notice...

👍👍 People at the second floor are extremely nice, friendly and the most important piece of information is that they are efficient. They are really helping customers and this is including Managers and to be more specific the Community Bankers are doing a great job. The people working in this branch are...

😠 Rude staff. Some of them even short change you and talk to their mates while handling your money. Go to ones in Central London if you looking for good customer service. That's all I can say.

😠 This might have been the worst banking experience for me. Don't ever expect them to pick up the phone, which is the only way to make an appointment as of now. I was also told that i had to wait about 4 weeks to get the bank card after opening an new account. I don't think the staff is taking their b...

😠 Says open till 6pm but after queuing for the counter the lady turned around and said no service after 5pm. Useless branch. Bank manager didn’t want to help even though it was a cash deposit to their own bank not able to do online. Travelled all the way from Queen’s Park and told them. Wouldn’t budge...

😠 Had an appointment in regards to opening an account facility at this branch. First impression makes a difference for any business or establishment, and ours was "SHOULD WE EVEN CONSIDER OPENING AN ACCOUNT HERE?" The Female Bank Official who dealt with us was outright rude and obnoxious. Imagine stan...

😠 This old blond lady is really rude and kicking people out to go to open accounts I'm other banks. Not helpful at all and rude. People should get fired in that branch.. I am with this bank for 12 years and this should not stay like this.. they need to find nicer people to serve the customers. We were...

😠 Quite rude staff and seem to be unhappy working there. Only aim of theirs is to sign you for new accounts or lockers. Then they don't offer good service. I would sack most of these workers if I can. Mr. Sagar is helpful. Ms. Dhankar is very rude especially when she is behind the cashier counter and...

😠 I've had enough of HSBC full stop. First off they close the wandsworth branch so now have to go out may way to go to the Wimbledon branch. I work long hours during week so can only get here on Saturdays. So I got here to withdraw a sum larger than what is allowed from machine only to find their cash...

😠 Not sure how they are allowed to operate in the UK. Horrendous customer services and very arrogant attitude of anyone in the Bank or Online. They behave like they are doing a favour if you have an account with them! Pathetic!

😠 How can we as customers, provide your bank with more than one star when you do not answer your emails? Your phone is constantly engaged, then sometimes it states that it is temporarily out of service. Other times, you call and then get disconnected or hung up on. Bank of India is unreachable! I...

😠 It is said to be a British bank, but the card requires a six-digit password. Online shopping and third-party shopping are not allowed. Transferring money inward cannot be credited immediately. There is a fee for transferring money out. There is a fee for printing the transaction. There is a fee for...

😠 If only there were no stars . Not replying to emails or picking up the phone since May 2021 Love to take your money & not give it back

😠 Better off avoiding this branch... 1. Be cautious of the door staff enquiring on what your visiting for as they would "TRY" to make you think you need to go online to do certain changes or enquiries on your account.. just so theyre not busy... If you still insist to see somebody then they would tr...

😠 To be fair in review, this bank does not qualify for a single star. Their customer service is the worst I have ever experienced lest in banking sector. The 'security measures' are really complicated as they require the customers to come to their branch for even basic banking instructions or they nee...

😠 Absolutely dreadful - customer service is poor, a simple swift bank transfer takes nearly a month and still no-one has a clue - the control processes at the bank are terrible - complaints aren’t taken seriously, RMs don’t bother responding to emails or calls. This bank shouldn’t be allowed to operat...

😠 Extremely poor service (not because of the employees but the procedures implemented). You can’t have a host asking “how can I help” and in reality not being able to help because you have to queue and wait to be seen from only 1 employee on the desk. Immediate deposit machines out of service. I’m s...

🫤 Most often there would be only one person working on the counter and out of 7 counters 6 remain closed all the time. Staffs are not polite and helpful rather than are liked to speak like boss. Want to make serpentine queues and don’t acknowledge the late services. I might say rather poor service.

😠 Poor costumer service

😠 Painfully slow to do the most simple task. Use another branch