Worst rated Mental health services in London, United Kingdom

😠 These people do not know what they are doing. I felt like a statistic for them to get funding and not a patient that they were there to help. Vile and disinterested, incompetent and rude not adjectives that should be used for therapist but sadly those are the nicest words I could find to describe my...

😠 How does someone become a psychiatrist when they don't have empathy and argue with the mother of a young teenager, due to a misunderstanding of where the appointment was supposed to be. When Dr Berg eventually spoke to the young girl her first words to her were "you should be attending this appointm...

👍👍 Was a patient here under Leoni Luk within the last year and was discharged in march. I can't thank her and CAMHS enough for the help that I received for my anxiety and depression and am proud to say as of the 24th of December, I have been one year self harm free.

😠 If you can, don't waste yours and your child time. Look for help somewhere else. It's too painful to describe the hopes that we had for that place, the therapy does not exists there. Unprofessional and hopeless

😠 I would recommend you avoid this building. The staff who work there are rude and impolite. The therapist that I saw was arrogant and pompous and also made false assumptions about me. The medical staff who work there are absolutely horrible and prejudice. One of them abused their power and wrongly ad...

😠 Corruption here runs all the way up to the top. Systematic coverup of complaints, falsifying patient records, denial of access to treatment and botched psychological and psychiactric interventions. Clinicians seem to think they can say, do and treat patients how they want. For some strange reason Th...

😠 There are some corrupt individuals working for this essential service. Our mother was refused patches with a justification that didn’t make sense. We all knew it was because patches are more expensive than the four pills a day that she couldnt manage.The bosses at the Memory clinic refused to clari...

😠 Referred to them twice for support in the last year by my GP. Absolutely abysmal experience both times. Person-centred is a word which does not exist in their vocabulary. Group based virtual CBT, or nothing, is all they were prepared to offer, even though it was clearly not relevant to what I need s...

😠 Dreadful, fob-off-central place. Extremely difficult to get the help you need. Smarmy, self-important psychiatrists based here whose main aim & number one goal appears to be to fob you off rather than help you, to keep numbers down. Best avoided if there are alternatives, and the now hopefully-disba...

😠 Mr Whistle blower Experienced first hand this place, the lack of experienced nurses on the ward. High profile patients who are not ready for step down being given too much freedom. Google the amount of escapes. It’s absurd to think these places actually still exist. The Care of severally mentally...

😠 My supposed therapist cancelled 2 weeks in a row, and said it was because she was 8 months pregnant and tired on a Monday after a busy weekend sometimes. Don't take on a job if you can't commit? Considering the sessions were supposed to run for 6 weeks she would have been giving birth half way throu...

🫤 Parking is not for patients which is fair enough. BUT disabled bays are used by staff and that is not on. Pretty insulting that a nurse parked in bay whilst disabled person had to keep moving car ! Nit impressed as shows lack of care and forethought

😠 The staff here at mellmead house really are disgusting people who really do treat patients/service users like animals. The reason for this is total lack of accountability. Non of the staff are accountable. I used to work here and we were told to ignore patient complaints. One staff member told me to...

😠 Shared drive containing 2.5tb of confidential patient data from all hospitals in group accessible from patient account on patient computer. Refusal by ward manager Paul to resolve problem. Patient issues regularly discussed in front of others. Told by Jerry and Ashford about the HIV status of the r...

😠 they do not reply to complaints.

😠 most of the good review you see here are all from the private pet of the hospital in 2021 i spent 6 months in birch ward at 14 it was awful staff pick and choose who they like the food is awful many patients had ed’s that staff ignored completely. patients myself included were left for hours having...

😠 Rude. Staff gave back the prescription as not all items available. The gp had checked they were available in advance. Called gp as they returned the prescription to me. He went in and was told 2 items were available and the other next day. If I didn’t haveto go back and get them I would never have s...

😠 I am not entirely certain why my original review has been removed. I do have a good idea, though. The experience I had at the Priory was beyond catastrophic. It is entirely corporate now, having been acquired by an American corporation. A good friend of mine, who I met at the Priory, was extremely...

👍👍 Northwick Park hotel !