Worst rated places in Shipley, United Kingdom

😠 this surgery and the staff on reception are rude arrogant humans who sit there all day pretending to carry out a service which they cannot deliver total waist of the tax payers money. its been 2 weeks since I have tried to get a call back from a doctor and nothing !! every time I call the receptioni...

😠 I have been emailing Urban Splash since 8 February 2022 about cleaning up the space next to the Velvet Mill. It is a part of the site that tenants are barred from entering. It is their responsibility to keep it clean. This is the view from my apartment, thanks to Urban Splash.

😠 No stars at all for this terrible pharmacy. Obviously when you get a hospital prescription you have no choice but to get the prescription from there and unfortunately I've had to use them nearly every week for about 8 weeks. Each time the wait in the queue is atrocious, usually around 40 minutes. Ea...

😠 Horrible surgery..... I have been on the phone and sometyms been caller number 46 eventually when being on phone over a hr they cut it off... I am not with this surgery personally my parents are and they can never get an appoinment my mums not been weel for over 3 weeks and still cant gey an apppine...

😠 The front desk clerks know nothing and give misleading informations and have no one to return to to be sure about their information

😠 The most rude receptionist/practice manager I'd say in the whole of medicine! It's dead easy to get seen if you are jobless but God help you if you work and can't phone at 8am in the morning. The surgery has very dated equipment, the appointment system is an absolute joke and I shall be complaining...

😠 havnt been able to get an appointment for 7 weeks now, get told to use the e consult but it is always switched off and the lady on reception isn't allowed to book appointments, have an ongoing problem which has now got worse and affected my movement and ability to work

😠 The staff and service leave alot to be desired. The liquor I suspect has been watered down. And had some strange extra charges. So initiated a fraud investigation also. Won't bag on them too much as I guess all establishments have rats/mice nowadays. Hope they have changed the staff since we went. P...

😠 If I could rate a zero I would. Hands down the worst GP service I have ever received. It is almost impossible to get in touch with reception and even after you've waited 3/4 hours to speak to someone (if the call doesn't get dropped) they're so so rude and horrible. If you go into the surgery it's e...

😠 One of the worst surgeries you can deal with. 4 days of calling their line for an appointment at 8am and 100’s of calls later and nobody has answered the phone. This is not the first time. This incompetent surgery could not care less about its patients. I will be raising a complaint. Enough is enou...

😠 If I could give this practice zero stars I would .They are not fit for purpose and they are the reason a& e is over run because it's near on impossible to get an appointment.The receptionists are rude and grumpy aswell as being patronizing. Somehow all the appointments are gone by 5 past 8 and you c...

😠 Fraudulently attempted to us my card in their store in England. Clearly no auths or checks are in place. Never been. Card doesn’t leave my wallet. Buyer beware. Also. I’m across the pond in America and haven’t heard of this place till I just had to have my card deactivated and removed from my bank....

😠 I ordered three day 2 tests to be done on return from an Amber country. Only one arrived in good time and was successfully activated, performed and returned on day 2 (Wednesday, so should have arrived on day 3, Thursday). However, the result only arrived on Sunday (day 6), so basically useless. One...

😠 UPDATE: I was a receptionist and trainer at this place so I know exactly what im talking about. The patient experience manager basically bullied me and other staff out of our positions there and when I did hand in my notice, she bullied me out of that early too. She deleted me from the works whatsap...

😠 In the mornings a machine tells you to ring back later, then on ringing back the same morning it says only emergencies are being dealt with. On a previous occasion I rang with an emergency in the afternoon but was told to 'get off the line unless I needed an ambulance'. Surely that service is 999....

😠 On hold for 90 minutes with 11 people ‘in queue’, entire shambles and embarrassing to have someone waiting so long. When I got through I was greeted by a disinterested receptionist who could not have been less helpful. Inefficiently managed practice that should be investigated before putting patient...

😠 If I could give this surgery a 0 I would. Was refused an appointment after going into the surgery at 8am and was told to ring. Called over 200 times and the line was 'busy' if you ever do get through, the appointments have all been taken. You could be dying and they wouldn't care. Reception staff do...

😠 I’d give it 0 stars if I could, my father rang yesterday and was informed to ring back tomorrow at 8am, so I rang for him, lady answered the phone and said we don’t book appointments until 8.45am, I rang at 8.45am and I attempted to ring over 200 times, when I finally got to number one in the queue,...

😠 I am having covid . today,I had saviour stomach pain n noisa so I called 111 they suggested me to call your GP but when I called to my GP they mentioned they have no appointment for today .ring us back tomorrow morning or else call 111 again after 6.30 .I requested to give me telephoney appointment...

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