30 Worst rated Sightseeing tour agencies in the world

1

Travel agency

😠 They are scammers! They canceled my retired grandmother's trip HOURS before the trip and they still haven't returned her money. Nor do they answer our repeated claims. We will proceed with legal actions.

1.20 (61 reviews)

2

Predator of the Seas

Sightseeing tour agency

😠 Awful, awful experience. The boat is old, run down, smells like fumes, the single toilet is barely functional and stinks. The music is 10 decibels too loud. The drinks are pre-made, watered down, even the beer is watered down -- disgusting. The tour guide talked NON-STOP for the first 45 minutes...

1.70 (55 reviews)

3

Holiday Travel Agency

Sightseeing tour agency

😠 DO NOT BOOK!!!!!!!!! SCAM!!!!!!!!!! We booked 2 tickets from Koh Phangan to Phi Phi with But Different tours for 850baht per person and all seemed good they picked us up on time to take us to the pier and got the ferry which was good and then when dramatically down hill. They use this company calle...

1.80 (119 reviews)

4

Granada City Tour

Travel agency

😠 Only thing good for it is free wifi which I am using to write this review while waiting, way longer than necessary, non-existent customers in stop points. It's very very bumpy (you might crack a few tooth if you don't pay attention.) It says 15-20 minutes per tour but make it 30-45. There are no h...

1.90 (742 reviews)

5

City Sightseeing Seattle

Sightseeing tour agency

😠 In Seattle/spaceneedle we had the worst "customer service rep" named Loren. Could not use the tablet, was slapping and banging the tablet reader card, had to use manual hands-on card, could not provide receipts. Technology can be rough but banging on it, in public with customers is embarrassing. She...

2.00 (84 reviews)

6

CitySights DC

Bus tour agency

😠 THIS IS THE WORST HOP ON HOP OFF EXPERIENCE EVER, NEVER AGAIN! When we purchased the tickets outside the museums the sales-man explained the buses were recurrent every 20 min which is NOT the case, we waited for one of the buses over 30 minutes, the yellow line is a joke! The "guided" night tours ar...

2.10 (246 reviews)

7

Hop on Hop off s.r.o.

Sightseeing tour agency

😠 I don’t normally leave reviews but if I could leave negative stars I would. This tour company is the biggest scam. They have the most sales people with barely any buses. PREPARE TO WAIT MINIMUM AN HOUR FOR A BUS. Additionally, the map they give you is is terrible you can’t even find the bus stop loc...

2.10 (191 reviews)

8

Sunwing Travel Group

Tour operator

😠 Poor customer servie for a service insustry of this size! Do not recommend sunwing. Avoid it by all costs. After 5 hours of delay to get onboard. We got to mexico super late ... our name wasn't on their list so had to wait another 1.5 to 2 hours for them to sort out our 15 min taxi ride !!!! ... lo...

2.20 (494 reviews)

9

Autostradale Viaggi

Travel agency

👍 Not sure why the bad reviews. Booked directly for Milan to Como tour and had the loveliest day. There was confusion in the morning with all the buses and tours but once that was sorted, it was great. Michaela (?) was a fantastic tour guide

2.20 (148 reviews)

10

NexusTours

Sightseeing tour agency

😠 Very disappointed with the combo adventure tour including the monkeys and side by side. These "boogies" are unsafe and should be pulled for safety. Multiples units broke down or ran terrible. Ours was one that blew resulting in my husband's leg getting burned. Our bike had minimal breaks also!!!! We...

2.30 (446 reviews)

11

ESKİŞEHİR METRO TURİZM

Sightseeing tour agency

🫤 Whenever I call, they don't answer that phone, just a phone number written just like that.

2.30 (58 reviews)

12

Malta Sightseeing hop on hop off North tour

Sightseeing tour agency

😠 Tourist scam. You ride on an ancient bus with no AC and an extremely inflexible schedule for 10x the price (not an exaggeration) of the public transport, which does have all of the aforementioned things

2.40 (80 reviews)

13

City Sightseeing Spain

Sightseeing tour agency

😠 Worst experience ever in Spain. I would give it a -1 star if I could. My husband and I visited Barcelona, Valencia, Granada, Cordoba, Madrid, San Lorenzo el Escorial, and Sevilla. This was the worst company I encountered during all my travels. Stay away from it. We bought a voucher for this service...

2.40 (71 reviews)

14

Global Experiences Tours Agencia Operadora de Turismo

Sightseeing tour agency

😠 Do not book the four island tour from this agency. The tour guides threw our trash from dinner directly onto the beach (see attached photos) rather than putting it into any kind of container/trashcan. I was dumbfounded. That alone would be enough for me to give them one star, but they were also dis...

2.40 (65 reviews)

15

The Yellow Train

Sightseeing tour agency

😠 TOTAL SCAM AND DISADVESTING EXPERIENCE! Once the tickets have been paid (50 euros for 6 adults), they inform us that the tour will be without stops and without audio guides. The train, old, noisy and with little maintenance (even dangerous for the little ones) takes a tour of the modern part of the...

2.50 (118 reviews)

16

Phuket Airport Transfer

Airport shuttle service

😠 Beware, this is a tourist trap. They tell you flat rates and assure you don’t have to wait. Then after you pay, you are at their mercy. You have to wait for the van to fill up. Then the driver stops on the way to a travel agency office, they tell you to get down to give the address you are going to...

2.50 (65 reviews)

17

GRAND BOAT LİNE BOSPHORUS CRUISE TOUR

Sightseeing tour agency

👍👍 By far the best tour I went on while in Istanbul. We weren't even planning on doing a Bosphorus tour that day but we saw the scout while visiting the Blue Mosque and we decided to go for it. We were taken to the port which was about a 10 minute walk. It was a 2 hour tour and it was so chill, we sat...

2.60 (109 reviews)

18

Dublin Horse Drawn Carriages

Sightseeing tour agency

😠 Warning Warning! These guys are the real deal. SCAMMERS. We got on the carriage at a agreed on price of 30 euro. Dropped us off and the said it was 30 per person!!!! Here on vacation. Feeling so bad that there's people taking advantage I hope there is someone that has the guts to regulate an...

2.60 (73 reviews)

19

Gray Line Sightseeing Frankfurt

Sightseeing tour agency

Long-standing tour company chain offering a variety of city tours by bus throughout North America.

2.70 (336 reviews)

20

Ngabe Tours

Sightseeing tour agency

😠 They promised we would go to Red Frog beach, but we didn't. They also offered $5 extra to include beers for the trip, which they didn't provide and therefore I had to buy beers I already paid for. When I pointed it out, they said they did include the beers, which was obviously not true since I had t...

2.70 (200 reviews)

21

Aloha VIP Tours Inc

Sightseeing tour agency

👍👍 Really don’t get where all the bad reviews are coming from?! I booked through Costco, and had a great experience. Everything went as planned. Got picked up from the airport and the resort right on time. Got greeted with a Lei! Our driver was very friendly gave us some recommendations and tips throu...

2.70 (183 reviews)

22

Balıkesir Uludağ Turizm Genel Müdürlük

Travel agency

😠 I could not reach him even though I called many times in a period of about ten hours (from 11 at night to nine in the morning). There is only the sound of the phone not dropped. Is it normal for it to be down for this long? Communication is a big problem.

2.70 (111 reviews)

23

Cucurumbe tours

Sightseeing tour agency

🫤 I definitely do not recommend. We spent two hours traveling just get to the port. We then had to wait an hour for the ferry to arrive to take us to Cozumel. The ferry ride took 30 minutes. Once we got to Cozumel it we then had to drive “jeep renegades” another 40 minutes to our first destination. W...

2.70 (51 reviews)

24

Miami Tours

Bus tour agency

😠 I would give this place ZERO stars if I could. Do not recommend at all. Attended a tour on 04/26/2024 and not only did the tour start 30 minutes late- but after driving for 40 minutes bus completely BLEW UP IN FLAMES. All passengers were pushing and running out onto the freeway. Completely horrified...

2.80 (1.1K reviews)

25

Tours Cancún Suaste

Sightseeing tour agency

😠 BEWARE! Do not waste your money with these people. Lots of promises, all lies! Completely unorganized. Spent over half the tour day waiting around, no beach time as promised, their idea of snacks was 3 cucumber slices while the workers ate everything else, rum punch and other beverages all day =...

2.80 (137 reviews)

26

Namaste Wayanad Office

Tour operator

😠 We had really bad experience with namaste wayanad. we had had paid Rs 6000 to them as advance and they did not refund the amount even after calling continuously for a month .. past few weeks they are not even picking up the phone. this is a fraud trip co ordinators. do not fall into their trap , u w...

2.80 (100 reviews)

27

Phuket King Star Marine

Sightseeing tour agency

👍 We had a pretty nice tour going to Phi Phi, Maya Bay, Monkey Beach and some places to snorkel. The tour was very nice and our guide was a really funny guy. Yes, they do try to up-sell you a lot of stuff. Here’s my advice how to make the best out of the tour: - buy water shoes before (~150THB if yo...

2.80 (99 reviews)

28

City Sightseeing Las Palmas de Gran Canaria

Sightseeing tour agency

👍👍 Empfehlenswerte Tour. 11 Stopps an zentralen und sehenswerten Stellen. Komplette Fahrt dauert 1 h. Sauber verpackte Ohrstöpsel, guter Audio Guide. Fahrer warten geduldig beim Ein- und Ausstieg. 😀👍

2.80 (84 reviews)

29

Roberts Hawaii Tours & Transportation (Maui)

Tour agency

😠 The driver we had was the only thing good about this place of business. There was water dropping from the roof above me and my wife while traveling on this 1 hour drive. After the drive the company refused to deliver the services promised. We paid $60.00 for a round trip at the airport, and they too...

2.80 (58 reviews)

30

Somos Tour

Sightseeing tour agency

👍👍 Fuimos al tour de parques de farellones en Chile, muy muy bueno! El chofer Cristian, fue excelente! Siempre muy dispuesto a ayudar y brindar todo tipo de información! Recomendados!

2.80 (56 reviews)

30 Worst rated Sightseeing tour agencies in the world

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