Worst rated Convenience stores in Malaysia

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.

😠 Hi , I would like to make a report about customer service , this incident happend in MessaMall Nilai Family Mart around 1700hrs on 4 August 2021. This one staff , a woman staff, working for oden station counter was very rude. I feel really upset on how she treated her customers. I was asking about...

😠 Went to CU Bukit Baru on (15/01) as my kids love to go there. Male staff by the name of Hazly is very very rude. Very dissapointed with his attitude. Not fit to serve customers as he just simply throw the things that we ordered in front of us. We pay for the things that we buy and mind you things i...

😠 If there are many customer or operate at peak/busy time, the oden and the cashier task should be handle more than 2 people. The other staff should help rather than filling stock first or family mart bentong should hire part time worker. The service is super slow so I hope family mart can fix this. I...

😠 Service is very lousy, the staff seems to not understand what I wanted to order even we pointed to him the items we wanted. also they don't provide you any sauce for the fried chicken you need to pay for it. This will be the first and last time I'll come here.

😠 Dont tell me buyer need to read the tag before buy something and nonsense . If the price is wrong , means wrong

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.

😠 Same review as the others on here - staff are terrible. Rude, coughing openly over my purchase. Won’t be popping in to this or any other KK supermarts again. 7-11 all the way from now.

😠 First thing first , i baru nak try rasa makanan cu mart ni. And i'm willing to walk even i parked my car quite far away from cu mart. I nak order tteokbokki tapi kena tunggu sejam, okayla mungkin nak masak , tapi pelik staf punya ramai langsung takde sape masak. Okayla tu xpe so saya order la corndo...

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.

😠 Beware of being scammed! The price on the shelf and the price you really pay can be more expensive. Terrible. Horrible. Impossible.

😠 Cashier has rude behaviour and was not replying to customer in a good way. Hospitality was zero and it is better to change the guy and the girl working night shift. His name was Nabil. Date : 4 August 2022.

😠 Staff very rude and not working accordingly. I bought a cake and a drink. She scan my items and let me wait to finish payment. Suddenly, she so busy managing the hot food for previous customer. Hello? I'm in front of you, can't you settle my payment and do another task after me because nobody's queu...

😠 both of my colleagues manage before me order ramen and they got their order when it is my turn suddenly out of stock. Ramen out of stock when it just started lunch hour?? staffs are so slow and they just said item out of stock just to get the queue going.

😠 Bad service, no greeting n no manners(cashier)

😠 Need to wait at lease 5min to buy a pack of cigarettes although no one in the line. Staff choose to ignore although she clearly saw me. Not the first time i've experience these services. Ask customer to click OK on the screen otherwise they can't sell me the goods every time which are not happening...