My Mom stayed here for several days in the room with the ocean view. The first four days she stayed here, it was a five star experience. The staff were very helpful, and my mom really enjoyed her room. We left and came back to Da Nang after spending a few days in Thailand, and booked another night at the sunlit hotel (in a cheaper room) and the experience was so bad. The receptionist acted like she had never seen my Mom before, even though she had stayed there for four days the same week. They asked her to pay first before she could stay there, even though last time they allowed her to pay when she checked out. Not a huge issue, but confusing that they would be worried about her not paying since we stayed there before. The worst part was the check out. My mom was sick and dealing with food poisoning. We asked if she could stay past the check out time more than an hour, and they wanted more money from this. After that, the staff continually asked her when she would leave, up to the point of harassing her. Even when she came down to the lobby to check out, they asked when she would leave. My mom was sick, her stomach was in pain, and she left the hotel crying after this. The staff at this hotel shouldn't be so heartless, and should try to understand their customers needs more. My mom was sick, and the hotel only cared about her leaving as soon as possible so they could book another guest. You guys should have offered to help her more and tried to be more compassionate. Please learn better English communication skills, and learn how to deal with foreign guests. I understand this is not America, and there can be language barriers when traveling to another country, but when you advertise your hotel to foreigners, you need to know how to accommodate their needs.

Room without windows. it's like living underground the room cannot be ventilated and stinks

This hotel was very good value for it’s price. Very good location. The pool has amazing view, it’s worth to wake up early for the sunrise. The room was good, little bit small and without a window, but everything else was as expected. There was just some laud family with kids next to my room and they smoked in the hall. Very annoying. But again, the pool and the view! That was truly worth it.

Nicest place we have been to in our round trip. Spacious and clean room, pool with amazing view esp. at night, good breakfast (best coffee I had in Vietnam), close to the beach, free bikes.

Not too big but very well organized hotel. An interesting district of the city. A very nice beach. Clean and tidy rooms. I recommend!

Great room with a view of the sea, helpful staff and a great breakfast... all within a short walk of the surf school and round the corner from an almost proper pub...

Good value for money Nice sea view from the room Breakfast was good too Rooftop swimming pool

Very good location and comfortable. Staff is also very friendly. Recommended