2/5 Tsz Ngong Conrad K. 8 months ago on Google
My
suite
was
G2.
It
was
around
350~400
per
night.
The
Pleasantries:
The
Outdoors:
The
public
pool
was
a
sight
to
behold,
and
the
proximity
to
the
beach
was
most
convenient.
One
could
spend
a
rather
enjoyable
afternoon
by
the
pool,
sipping
a
fine
beverage
and
overlooking
the
ocean.
Privacy
and
Convenience:
The
villa
provided
a
good
level
of
privacy,
and
its
location
offered
convenient
access
to
both
the
Da
Nang
city
centre
and
the
charming
town
of
Hoi
An.
Staff
Deportment:
Though
understaffed,
the
personnel
conducted
themselves
in
a
professional
manner,
and
their
handling
of
complaints
was
quite
civilized,
I
must
say.
The
Unpleasantries:
Absence
of
Amenities:
It
was
most
disconcerting
to
find
that
the
rooms
were
bereft
of
televisions
and
that
the
air
conditioning
system
was
inoperative.
For
the
rate
of
400
USD
per
night,
one
would
reasonably
expect
these
basic
amenities
to
be
in
good
order.
Inefficient
Procedures:
The
necessity
of
waiting
for
staff
to
check
in
and
out
was
an
irksome
inconvenience
that
could
have
easily
been
avoided
with
proper
staffing
or
organisation.
Disrepair:
The
villa
exhibited
a
rather
rundown
appearance,
with
appliances
in
various
states
of
disrepair.
The
fan,
the
hair
dryer
–
all
seemed
to
have
seen
better
days.
Design
Inconsistencies:
The
logic
of
the
design
was
puzzling
indeed.
Providing
but
one
cup,
yet
two
sets
of
toothbrushes,
left
us
quite
perplexed.
The
safe
was
curiously
placed
atop
the
closet,
and
the
water
pressure
was
disappointingly
weak.
Furniture:
I
would
be
remiss
not
to
mention
the
furniture,
which
appeared
rather
worn
and
past
its
prime.
In
Conclusion:
Ocean
Villa,
despite
its
appealing
location
and
outdoor
amenities,
fell
short
of
the
expectations
one
might
associate
with
a
venue
at
this
price
point.
Whilst
I
extend
my
sincere
appreciation
to
the
staff
for
their
professionalism,
I
cannot
in
good
conscience
endorse
this
accommodation
without
significant
improvements.
Though
our
stay
was
not
entirely
without
merit,
the
aforementioned
shortcomings
led
us
to
seek
a
refund
for
one
of
our
nights.
It
is
my
earnest
hope
that
Ocean
Villa
might
address
these
issues,
for
the
potential
for
a
truly
splendid
getaway
does
indeed
exist.
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