1/5 Maria Theresa G. 2 years ago on Google • 2 reviews
I
chose
Remuera
Doctors
for
our
medical
exam
for
immigration
purposes
because
it
is
the
closest
one
to
my
workplace.
I
made
an
appointment
on
the
phone
and
the
man
I
spoke
to
(I
forgot
the
name)
was
so
nice
that
I
booked
in
with
them.
The
first
visit
was
last
week
with
my
husband.
We
noticed
their
receptionists
were
not
as
friendly
as
they
should
be
but
we
let
it
go
because
the
two
doctors
there
were
amazing.
I
had
to
go
back
yesterday
for
my
blood
pressure
and
urine
test
and
my
daughter's
medical
as
well.
Despite
of
the
bad
weather,
we
woke
up
early
and
went
there
to
ensure
we
won't
miss
our
appointment
at
8:30am
and
will
have
time
to
relax
before
the
doctor
gets
my
blood
pressure.
We
arrived
before
8am
and
stayed
outside
the
clinic.
At
8:02am
my
daughter
and
I
went
in.
The
younger
receptionist
asked
if
we
have
an
appointment
and
I
said
yes.
Then
the
older
one
told
us
we
are
early
and
should
be
waiting
outside
not
in
their
waiting
room
inside.
I
thought
the
business
hours
starts
at
8am.
I
never
thought
that
we
are
not
allowed
to
enter
the
clinic
before
the
appointment
time.
What's
the
purpose
of
the
waiting
room?
We
wore
masks
when
we
get
in
and
I
was
suppose
to
relax
before
I
see
the
doctor.
I
was
feeling
angry
with
the
way
the
two
receptionists
treated
us
but
I
was
just
holding
my
temper
and
emotions
because
of
my
blood
pressure!
Even
my
ten
year
old
daughter
told
me
they
were
rude
to
tell
us
to
go
back
outside
when
no
one
else
were
there
in
the
waiting
area
inside.
So
we
had
to
endure
the
cold
outside
until
8:30am.
During
the
whole
time
we
stayed
outside,
we
only
saw
one
man
who
went
inside
and
came
out.
It
was
not
crowded
also
the
reason
why
I
booked
the
earliest
appointment.
Receptionists
are
the
first
point
of
contact,
the
face
of
the
company.
First
impressions
last.
We
would
never
go
back
to
a
place
like
this.
Even
if
the
doctors
are
amazing
especially
Doctor
Rachel,
I
won't
step
a
foot
in
that
place
again
because
of
their
receptionists
who
don't
even
know
how
to
smile.
My
daughter
even
asked
me
if
we
were
treated
that
way
because
we
are
not
their
usual
clients
or
because
of
our
nationality.
This
one
star
rating
is
for
the
receptionists.
The
way
they
treated
us.
I
hope
they
will
change
and
be
better
people.
If
they
don't
like
their
jobs,
they
can
give
it
up
and
for
sure
someone
else
will
be
happy
to
take
the
role.
This
is
a
lesson
learned.
The
next
time
I
choose
a
clinic,
I
must
read
the
google
reviews.
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