2/5 Emilija Z. 9 months ago on Google • 11 reviews
My
recent
experience
at
National
Golf
Resort
left
a
lot
to
be
disappointed.
From
the
moment
we
arrived
and
checked
in,
it
was
clear
that
our
stay
would
be
less
than
ideal.
Upon
check-in,
we
were
handed
the
key
to
our
room
without
much
ceremony.
As
we
entered
the
room,
our
initial
shock
was
the
sight
of
flies
and
bugs
everywhere.
It
was
perplexing
how
a
room
in
a
seemingly
busy
hotel
could
be
in
such
a
state.
We
promptly
returned
to
the
reception
to
express
our
concerns.
To
our
surprise,
the
staff
nonchalantly
informed
us
that
this
was
a
common
problem,
which
was
far
from
reassuring.
They
offered
us
another
room,
which
we
reluctantly
accepted.
The
second
room
was
an
improvement,
but
it
still
fell
short
of
our
expectations
in
terms
of
cleanliness.
We
were
in
a
hurry
and
didn't
have
the
luxury
of
time
to
change
rooms
again
or
look
for
an
alternative
place
to
sleep,
so
we
settled
for
it.
The
disappointment
continued
the
next
morning
when
we
went
to
the
breakfast
area.
The
breakfast
spread
was
shockingly
poor,
with
only
a
few
eggs,
a
handful
of
sausages,
bread,
and
a
meager
selection
of
vegetables.
The
coffee
was
nothing
short
of
a
disappointment
-
it
was
far
from
delicious
and
felt
like
an
afterthought.
Upon
checking
out,
we
were
met
with
complete
silence
from
the
staff.
No
"have
a
nice
day,"
no
"hope
to
see
you
back,"
not
even
a
basic
"hello."
It
was
as
if
our
concerns
and
feedback
had
fallen
on
deaf
ears.
In
summary,
our
stay
at
National
Golf
Resort
was
far
from
satisfactory.
The
money
we
paid
did
not
align
with
the
quality
of
service
and
cleanliness
we
received.
The
lack
of
attention
to
detail,
poor
breakfast,
and
indifferent
staff
left
us
feeling
deeply
disappointed.
We
hope
that
management
takes
this
feedback
seriously
and
works
to
improve
the
overall
guest
experience.
Until
then,
we
cannot
recommend
this
hotel
to
others
looking
for
a
pleasant
and
comfortable
stay.
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