Yesterday we were 4 people and what we found was horrible. I do not agree with the sale of animals but if you sell them at least they are in good condition. 3 rabbits in a very small cubicle, little hay and all the poop underneath. Hamsters with newborn babies that have not even been separated. A lot of birds together with no room for anything. If there were a lot of people, you would understand that they couldn't go and look, but there was no one except us and it seemed like no one worked there. If you sell animals, treat them well, those conditions are miserable.

Today I entered this establishment with the intention of buying some complements and accessories for my birds and at the same time look at the birds they had there and if I was interested in color or age then maybe buy some. What was my unpleasant surprise? The saleswoman tells me that I can't see them unless I guarantee that I'm going to buy one. It's clear that I won't be coming back, what a way to throw out customers!! 🤬

I went to buy food for my pet and apart from meeting some nice shop assistants who clarified my doubts, especially a girl with short hair, I think I have found the ideal food, because I don't know what was wrong with them because they were...

(Translated by Google) As an aquarium consumer, I am disappointed to see that there are fewer and fewer people who are knowledgeable about this hobby. For the few fish they have, they could be more up to date. I ask them about Malawis and they jump at me for peteneras, they tell me that they don't have any, and they point out the Discos as an option. They did have, some Labidochromis caeruleus “lemon” but they don't find out. I asked them about two species of plant and it sounded Chinese to them. Very disappointed, I will return to Kiwoko (Original) Como consumidora de acuariofilia me decepciona ver que cada vez queda menos gente entendida en esta afición. Para los pocos peces que tienen, podrían estar más al día. Les pregunto por Malawis y me saltan por peteneras, me dicen que no tiene, y me señala los Discos como opción. Sí que tenían, unos Labidochromis caeruleus “limón” pero no se enteran. Les pregunté por dos especiéis de planta y les sonaba a chino. Muy decepcionada, volveré a Kiwoko

I went to buy a 197 liter aquarium and I wanted it in black. They told me that they didn't have it in black, that I should order it online if I wanted without giving me any other option. I'll find another place.

No sé como no os da vergüenza tener a los pobres animalitos en esas urnas como si fuesen juguetes, asco de tienda...os tenían que encerrar a vosotros así a ver que tal, no se os puede llamar personas....iba a comprar en esa tienda y en cuanto vi a los animalillos no les dejo ni un euro, ojalá y os cierren pronto el local ese...no sé ni como hay gente que puede trabajar ahí todo el día viendo eso

The treatment is correct and the clerks will not be at fault, but I would like to know what regulations allow dogs and other animals to be kept locked up in a square meter with a price as if they were just another toy that you can buy. I am not ethically perfect, I do not know if the sale of dogs or cats and others is worse or better than just resorting to adoption, what I am clear about is that keeping them locked up there is not healthy for an animal that has needs greater than those of eat, drink and sleep. My animals are adopted, but regardless of that, these types of storefronts should not exist, they are not just another product. We all like to see a bunny "oh how cute", but few like to see it locked up waiting for someone with hundreds or thousands, in the case of some dogs, to want to buy it. That said, nothing against the workers, I can't complain about them, but I can complain about CrazyPet's policy with the sale and purchase of animals. Where do these litters come from? Of mothers urged to give birth all the time to continue selling? I know what I'm talking about because I've seen first-hand what dog breeders are like who then sell their puppies to stores or sell them themselves and keep them locked up, unfortunately.

(Translated by Google) All bad, the prices are passed and the puppies alone with sad and sick faces that have to be prohibited #nocompresadopta. I do not recommend this store even to buy a fish A 0 the treatment and the state of the animals was missing a dead fish floating in the aquarium Hopefully they close the store. (Original) Todo mal,los precios se pasan y los cachorros solos con cara de tristes y enfermos eso tiene que estar prohibido #nocompresadopta. No recomiendo esta tienda ni para comprar un pez Un 0 el trato y el estado de los animales faltaba un pez muerto flotando en el acuario Ojala les cierren la tienda .

Tener a un perro en un cubículo de 1 metro cuadrado me parece lamentable, al ver eso me di media vuelta y no compre lo que quería comprar, si quieres a los animales no recomiendo que gastes ni un euro en esta tienda

(Translated by Google) A shame that in 2021 you have to go to a store to buy and see that they sell animals. Today in Alfonso Molina's store 2 pinchers who would not even be 2 months old ... with a sad face and crying. Animals are not a sale or a TV to pay in installments ... (Original) Una vergüenza que en el año 2021 tengas que ir a una tienda a comprar y ver que venden animales. Hoy en la tienda de Alfonso Molina 2 pinchers que no tendrían ni 2 meses... con una cara de pena y llorando. Los animales no son una venta ni una tele como para pagarlo a plazos...

I have been a member of CrazyPet for a long time and everything is very good. But these last two times I went to buy fish, I was served by a girl who is not very good at it. The fish end up very excited when you get to catch them, apart from the blows you give them with the trueiro. It does not advise you, nor does it tell you if you are carrying males or females. They have them mixed. And that is a problem if you don't have a good proportion for the females. In the end, the fish die within a few days.

(Translated by Google) They should be ashamed of having animals for sale, displayed in shop windows as mere objects. No one should ever buy here, I hope they close the store. (Original) Debería darles vergüenza tener animales en venta, expuestos en escaparates como simples objetos. Nunca nadie debería comprar aquí, ojalá les cierren la tienda.

20 minutos esperando para ser atendido y además los precios de la web no corresponden con los de la tienda física, me dicen que no trabajan los mismos precios que la web, así que podéis ahorraros el viaje hasta la tienda si buscáis un precio competente. En mi caso un saco de pienso para perros 10 euros mas caro en esta tienda que en la web.

Me han vendido un animal en malas condiciones. Me ha costado más el veterinario y les he escrito y ni me han contestado. Lo que me parece increíble. Era cliente habitual y la verdad que no me ha gustado su comportamiento y que al menos el que me vendieron a mi estaba enfermo.

Es mejor evitar este sitio. Estoy muy interesado en un Yorkshire que tiene a la venta por nada menos que 1200€ y lo que veo es a una persona que no tiene el más mínimo interés en vende,(ojo no la chica joven que demuestra poca experiencia)me atendió con el teléfono colgado en la oreja,

X desgracia una historia larga y pésima, hoy ya prefiero no ir para mantener mi educación. La situación es que compré a finales de diciembre 2021, el 4 /01/2022 me tuvieron que cambiar cambiar el filtro de la tortuga que se estropeó, fallo x 2°y ya lo compré en otro lado, ahora el calentador TAMBIÉN NO VALE PARA NADA, totalmente DERRETIDO X EXCESO DE CALOR DENTRO DEL AGUA se deshace, 🤨, desde luego los materiales son un timo total, y x encima contestaciones de parte de la encargada x fuera del tlf que son penosas de una "profesional", ya desisto de ir hoy... Xque me puedo poner maleducada y me niego a perder la compostura

(Translated by Google) I bought two dolls with sound for my two dogs, and after half an hour of giving them one of them did not work, and the other after 2 days the same ... even above they were both ... paying € 8 in total. Money is the least of it, but that both of them stop working like that, I don't know ... First and last time in this store. (Original) Compré dos muñecos con sonido para mis dos perros, y a la media hora de dárselos uno de ellos no funcionaba, y el otro a los 2 días lo mismo..aún encima fueron los dos...pagando 8€ en total. El dinero es lo de menos pero que los dos dejen de funcionar así sin más no sé... Primera y última vez en esta tienda.

Soy súper cliente de esta tienda, compro para mis dos perros (aquí comprados en perfectas condiciones) y compro también aquí, los peces de mi acuario porque se les ven cuidados no, lo siguiente! Todo impecable! Pero lo mejor es cuando llegas a la tienda y ves a las chicas que trabajan ahí, jugando con los cachorros por la tienda e invitando a los clientes a jugar con ellos. Qué casualidad que esta semana tengan cachorros, después de muchos meses sin ellos, y empiecen a llover críticas... Quién quiera, que vea las cosas por si mismo, vendréis por alguna compra y os quedaréis por el asesoramiento y el buen trato que hay aquí. Nada que ver con otras tiendas...

(Translated by Google) Very good service with highly qualified personnel with experience in the sector. The animals are seen in incredible condition, which cannot be said for other stores. Dedicated staff with exceptional customer service. Totally recommendable. (Original) Muy buena atención con personal muy cualificado y con experiencia en el sector. Se ve a los animales en condiciones increíbles, cosa que no se podría decir de otras tiendas. Personal con dedicación y con una atención al cliente excepcional. Totalmente recomendable.

I wanted advice on how to buy a pet and the truth is that both the store and the attention of the employee (a super nice short-haired girl) were excellent. I will definitely recommend this store and the attention it offers from its employees.

Best in town!

(Translated by Google) I order feed from them whenever I need it and they never fail me, and even if I have a card from there, they give me a discount. I am very happy with the deal. (Original) Les encargo los piensos, siempre que los necesito y nunca me fallan, e incluso teniendo targeta de allí, me hacen un descuento. Estoy muy contenta con el trato.

(Translated by Google) On one of my trips I went through this store, and the truth is that I was delighted, both for the attention and the organization. Few pet stores have the level of CrazyPet. (Original) En unos de mis viajes pasé por esta tienda, y la verdad que quedé encantado, tanto por la atención como la organización. Pocas tiendas de mascotas tienen el nivel de CrazyPet.

(Translated by Google) Attention of 10. They advise you in every detail, they know how to answer each of your questions. They take their time to give you the best explanations and offer you different options, without looking to enter as much as possible. And good value for money. (Original) Atención de 10. Te aconsejan en cada detalle, saben responder a cada una de tus dudas. Se toman su tiempo en darte la mejor de las explicaciones y te ofrecen distintas opciones, sin mirar ingresar lo máximo posible. Y buena relación calidad-precio.

Tienda animales completa, precios bastante competentes, variedad de peces y roedores y reptiles. Buena atención. Recomendable.

(Translated by Google) The pessimally cared animals are hungry are treated as worthless merchandise (Original) Los animales pesimamente cuidados tienen hambre son tratados como mercancia ke pena

Tienda con un gran surtido de productos para los peluditos y con un trato inmejorable

I find it unfortunate to have a dog for sale behind glass in a minimal space. I don't understand how that is still allowed and you should be ashamed. Both those who allow it and the workers for seeing that all day. As a pet store that “you are” you should set an example of how to care for and treat a pet well. According to you, they have all their needs covered, they go out for walks, etc., etc., but if so, why do you prohibit recording/taking photos? What are you afraid of? I saw how the dachshund that was there was trembling with anxiety and how it wanted to get out of that tiny little piece it was in, but of course that couldn't be recorded... and don't tell me how you've already told more people that the puppies rarely spend there. days, because I have seen other reviews from more than a week ago from a girl with photos of a dachshund that is the same one I saw yesterday. You only look for excuses and try to justify something that has no justification. Animals deserve much more than that, not to be sold as if they were toys, you have miserable values, and it seems like a regrettable situation to me. I would like to know what you gain by having that animal there, what is the positive part, apart from surely collaborating with a breeder, which seems horrendous to me. I hope one day you will reflect and remove that part of the store, for my part and the group that was with me have lost some customers, a shame.

Store with excellent quality products. Sublime attention from Ker. He gave me good advice and advised me on what I really needed for my dog. It made me need to return. :)