This Saturday afternoon my children entered the fitting room after waiting in line. My son was going to try on some pants and my daughter accompanied him in case he needed another size. Meanwhile, I was around the store looking at things. When she tried on the pants, they were small and my daughter went out for a size up. Surprisingly, when he wanted to go in to take his size, he told the lady who was in the fitting room to tell her that he was going to take a size larger for his brother and she replied that he couldn't bring him anything, that my son had to leave the fitting room and make queue again. My daughter told her to let her go in to tell her brother and the girl told her to go in and look for him but that she couldn't bring him any clothes. Of course my son left without pants because what we are not going to do is wait in line every time we have to look for a size. I have never seen a thing like this in my life. An hour before we had been there and while we were queuing to enter the fitting room, a lady who had someone in the fitting room came out and came back in with clothes and the lady let her pass without problem, as is normal. And the lady in the fitting room was the same. It seems surreal to me and I think the lady acted like that because she saw that my daughter was a little girl. I want to remind the company that it is young people who live because it is for that audience that it makes clothes and all customers deserve respect no matter how old they are. I am very indignant about this topic and in case it is necessary to clarify, because they are young they are not idiots.

In golden seeds

(Translated by Google) The constant change of fashion attracts every week to visit the store, in addition to the constant offers. Summer clothes have cool colors and fabrics. We look forward to seeing the collection from summer to fall. (Original) El constante cambio de moda atrae cada semana a visitar la tienda, además por las ofertas constantes. La ropa de verano tiene colores y telas frescas. Esperamos ver la colección de verano a otoño.

Quite large and very tidy store.

To collect online orders you have to go to fitting rooms. They serve you very quickly and very friendly. The store is spacious with a lot of merchandise that you can see on its online page. They have a return box which makes the queue of people easier.

Good

All genders stuff available at one place

As a bershka should be

Good clothing

The clothes in general are pretty good. The prices, in my personal opinion, may be somewhat high. In general I was always happy. Today I unfortunately had an unpleasant situation with an afternoon worker, blonde and very tall. There was a door open without any indication and I thought it was a fitting room, I stuck my head in to look and came out again to continue looking at clothes. Well, the girl stopped charging and came running to tell me rudely that I can't stop by there. It may be nonsense but I found the tone excessive and it is true that I have acquaintances who recognize the store because of this specific worker.

(Translated by Google) I think it's a very good store. problem: the employees. I asked if they could see if there was a size of a garment. each employee sent me "with his partner". finally one attended me and told me to wait there that they would bring it to me right away. I was waiting for more than half an hour and every time I asked they told me "right now" and I ended up leaving after almost 40 minutes waiting without result. incompetent employees (Original) me parece una tienda muy buena. problema: los empleados. pedí si podían mirar si había una talla de una prenda. cada empleado me mandaba "con su compañero". por fin uno me atendió y me dijo que esperara ahí que enseguida me lo traían. estuve más de media hora esperando y cada vez que preguntaba me decían "ahora mismo" y me acabe yendo después de casi 40 minitos esperando sin resultado. empleados incompetentes

(Translated by Google) It's fine in young fashion, the only thing bothering me is the loud volume of the local music, I don't think that volume is necessary to buy better, quite the contrary, I'm always looking forward to getting out of there soon due to excessive volume. (Original) Está bien en moda joven, lo único molesto para mi es el volumen tan alto de la música del local, no creo sea necesario ese volumen para comprar mejor, más bien al contrario, siempre estoy deseando salir pronto de allí por exceso de volumen.

Compro habitualmente en esta tienda, tanto físicamente como a traves de la app. Seguiré haciendo compras

Placed an order and received items promptly. Unfortunately, items not suitable so had to be returned. Returns note arranged promptly and then NOTHING. No refund, have sent numerous emails & just get automatic response. Had 1 email to confirm they were looking into the matter and 10 days later, still nothing. Would NEVER use again. Dont be fooled by Bershka UK as looks like it is actually Spain.