McDonald's image

McDonald's

Restaurant Fast food restaurant Breakfast restaurant Hamburger restaurant American restaurant Diner Chicken restaurant Delivery service

One of the Most Reviewed Restaurants in Aberdeen City


Address

117 Union St, Aberdeen AB11 6BH, United Kingdom

Website

www.mcdonalds.com

Contact

+44 1224 212960

Price rating

$ $$$

Rating on Google Maps

3.90 (2.5K reviews)

Open on Google Maps

Working Hours

  • Saturday: 6 am to 3:45 pm
  • Sunday: (Christmas Eve), 6 am to 8 pm, Holiday hours
  • Monday: (Christmas Day), Closed, Holiday hours
  • Tuesday: (Boxing Day), 11 am to 12 pm, Holiday hours
  • Wednesday: 6 am to 12 pm
  • Thursday: 6 am to 12 pm
  • Friday: 6 am to 3:45 pm

Featured Reviews


Frequently mentioned in reviews: McDonald' (21) order (15) meal (12) good (11) time (11) service (9) fast (8) staff (8) quick (8) Aberdeen (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Enoch O. 2 years ago on Google
    Really nice interior and really good fast food. I particularly enjoy the caramel frappe, raspberry milkshake, and burgers and fries. The service is also fast and digitized and makes everything quicker and easier.
    3 people found this review helpful 👍

  • 2/5 MARK H. 2 years ago on Google
    We visited this Macdonald's last week. They have a member of staff on the door, over seeing social distancing, but not hot on track and trace. They have 2 floors, and you can order food, from both floors, just a shame the food ordering machines upstairs... do not give receipts out, so you are unsure if your order has gone through.... but ask a member of staff and they check. They also seem to have a problem with lots of school children, all meeting on the top floor, while we were there, a member of management had to remove about 20 children for disturbing others.. ( 4 tables full of school children). When the food was brought to us... seemed the normal standard for Macdonald's and was warm. We then tried to order ice cream... no ice cream, apparently the machine has been removed to be repaired.. All in all, I would say, customers experience needs to be improved. Would probably advise not to revisit, and I will not be returning if in area.
    2 people found this review helpful 👍

  • 5/5 Tomasz S. 1 year ago on Google
    I came i to McDonald's as a Digital Nomad and I was pleasantly surprised. A lot of space, good WiFi signal and wall sockets avaliable to use and charge your stuff. The atmosphere was relaxed, clientell - mostly younger guests, but that is a plus. I was able to set up my gear and focus, which is the most important part. Desserts and coffee helped me to get through the day. If youbare in Aberdeen and ylubwant to do your work - this place is for you! 🧑‍💻
    2 people found this review helpful 👍

  • 5/5 Ursula J. 1 year ago on Google
    They staff is always so polite to me even if it's busy they bring me my breakfast or meal to the table because of my disabilities. They listen what I would like for my order like what sauces on my burger and what I like to have off it .They friendly and make sure I'm ok and politly open the door for me because it can be a struggle sometimes . Thanks 👍🤗❤️
    2 people found this review helpful 👍

  • 5/5 Bobby N. 2 years ago on Google
    Lovin' it. Sausage & egg muffins, hash browns, pancakes & syrup, coffee, and juice. Warm inside. Wet and cold weather outside...
    2 people found this review helpful 👍

  • 3/5 Connor S. 1 year ago on Google
    Just because it's a convinient McDonald's to get to if you're in Aberdeen doesn't mean its good. Imagine almost every time you use the self check-out, and you never get a ticket for your number, so you have to rely on your memory to get your food. At the same time, without a ticket, there's a chance someone can just take your food and go with it, or you end up taking somebody else's food as well. Compared to the other McDonald's in Aberdeen, this one isn't a favourable one to go to. I only ever come here just for mates getting their food from here. I'd be better off at one of the other shops around here.
    1 person found this review helpful 👍

  • 2/5 Peter A. Z. 5 months ago on Google
    I have ordered from here for a while, recently they have had missing items. 2 times in a row in fact, I don’t even get how you missed an order like that it was the same order and they’ve forgot the Big Mac which was in a meal and they still delivered the drink. Despicable, we couldn’t get refund either. There is also almost always a leak when delivered
    1 person found this review helpful 👍

  • 1/5 Kyle F. 1 year ago on Google
    I orders from this McDonalds on union street and got: - a hair in my 20 chicken nuggets. - chicken Mayo had pickles when was supposed to be completely plain. - Big Mac bun wasn’t even toasted was just raw - chips stone cold - practically wrong order and just thrown in the bag - phoned to complain over the phone and declined my phone call. Terrible never order from this place later on at night or ever. Disgusting.
    1 person found this review helpful 👍

  • 5/5 Elena Andreea B. 3 years ago on Google
    This place is very crowded all the time but the personal is very good and fast so it don't take long for you to get the order and enjoy your food or drink. The toilets area are cleaned and well maintained. The sitting area is clean and organised. The desert is very good here too.
    1 person found this review helpful 👍

  • 1/5 Pinkiepie The Atrocious (Lord of Realm 664 Plus 2. 1 year ago on Google
    Me and my brother both got really bad food poisoning, we're now facing the aftermath of the meal, at 2AM. The strawberry syrup McCafe drink tasted spoiled, so I only took a few sips and stopped, so the problem was with the food, not the drink. Usually there's decent quality at this specific McDonald's but I will avoid it onwards.
    1 person found this review helpful 👍

  • 1/5 Zuzana L. 2 years ago on Google
    Yesterday morning I ordered a breakfast menu. The flat bread was molded. The worker tried to convince me that it wasn't a mold. Since I work in the subway, I know what the mold is. She asked me what I wanted to do next, but I didn't have time to deal with it because I had to go to work, I just threw it in the bin. So control what you eat. Have a nice day
    1 person found this review helpful 👍

  • 1/5 John W. 2 years ago on Google
    Says on here that it closes at 23:45. Walked up from my hotel, arriving at 22:30 to be refused entry by a guy on the door. He said they were closed, delivery drivers only! When I said that they advertised being open later he offered no explanation, just repeated what he said before. Taco Bell was a couple of doors down and were happy to take my business
    1 person found this review helpful 👍

  • 5/5 Shaun R. 7 months ago on Google
    Really quick survice and good food and the ice cream machine is constantly working, staff are really friendly and are always there to help if you need. I wouldn't recommend eating downstairs though. It gets very noicy with everyone ordering and dilivery people coming in and out but if you just go upstairs it's great

  • 5/5 N v. 5 months ago on Google
    Am not new to McDonald's. As always lighting fast service, great burger (big Mac is the best in the world) and wonderful fries. McD cannot go wrong .

  • 5/5 Shelley B. 2 years ago on Google
    Very helpful staff. I have a walking stick and was shown to seat and was able to get table service, and chap was very helpful.

  • 5/5 Rachael C. 8 months ago on Google
    My children's all time favourite when come to fast Food and mine too. You can always trust the quality of food in McDonald. The only down site is the restaurant cleanliness still need to improve.

  • 5/5 Eileen J. 8 months ago on Google
    I visited with my granddaughter at a very busy time today, my mobility is not too good and the lady at the front of the restaurant was very helpful finding me a seat and pointing me in the right direction to order food. I don't know this lady's name but she never stopped clearing tables, emptying bins and helping customers all the time I was in she is definitely a good advert for McDonald's.

  • 2/5 Allicia B. 1 year ago on Google
    This is actually one of the poorer mcdonalds we've been to. Circumstances meant we were there 2 days running. None of my kids finished the food. It was somehow both oily and dry. Service is slow. Staff are tripping over each other with no clue what they should be doing and the toilets upstairs stank so badly of urine. I'd suggest avoiding. There are plenty of other options in Aberdeen.

  • 2/5 A, G. 1 year ago on Google
    Unfortunately attempted to grab a quick lunch with friend, and charge my phone as waiting on urgent phonecall.. Unfortunately, between 1 and 4pm it was full of older schoolkids and after waiting an hour for a seat downstairs my lunch was ruined and binned. We all need to eat/drink but one milkshake between 6 taking up seats of others paying? Wasted my money and time.

  • 1/5 Parisan M. 9 months ago on Google
    Food cold, atmosphere non existent. Rigorously enforce the 10p charge for ketchup which is a joke. Go to burger King only just up the road

  • 5/5 Efemena Claire K. 11 months ago on Google
    If you're in Aberdeen and looking for a quick and satisfying meal, head to McDonald's. Located in the heart of the city, this fast food chain offers a wide range of menu options, including classic burgers, crispy chicken sandwiches, salads, wraps, and breakfast items. What sets McDonald's apart is their friendly and efficient service. The staff is always welcoming and happy to help, and the restaurant is well-maintained and clean. Whether you're grabbing a meal to go or dining in, McDonald's Aberdeen provides a comfortable and enjoyable experience. I also appreciate McDonald's commitment to quality ingredients and fresh preparation. The burgers are always juicy and delicious, and the vegetables in their salads and wraps are always fresh and crisp. Overall, if you're in Aberdeen and looking for a reliable and delicious fast food option, McDonald's is a great choice. With their friendly service, comfortable atmosphere, and commitment to quality ingredients, you can always count on McDonald's for a satisfying meal.

  • 5/5 Sogunle F. 11 months ago on Google
    I recently visited McDonald's and was pleasantly surprised by my experience. The restaurant was clean and well-maintained, with friendly staff who greeted me as soon as I walked in. I ordered a classic burger meal, and it was delivered quickly and was hot and fresh. The burger itself was delicious, with juicy meat and a soft bun that held everything together nicely. The fries were also well-seasoned and crispy, and the soda was cold and refreshing. Overall, I had a great experience at McDonald's and would definitely visit again. If you're looking for a quick and tasty meal, I would highly recommend giving McDonald's a try.

  • 5/5 Heather S. 1 year ago on Google
    Very clean place, good service. I didn't like the idea of having bouncers on the door. It is not a night club it's a fast food place. get rid of the bouncers please. It's very off putting.

  • 4/5 Martin S. 1 year ago on Google
    Worse time to try and grab a quick work lunch is during school hours. But It was only a short wait from placing my order to sitting down with my food, place is noisy as always but that means it just a popular place to eat

  • 3/5 Scott W. 1 year ago on Google
    Quick stop for 9 nuggets and a small Coke Zero. Prices certainly risen lately. Was really busy but served quick and delivered to table. High table viewing onto union street.

  • 5/5 Sabin Lal S. 1 year ago on Google
    Very busy place.. staff are helpful and quick service. Receipt printing is most of the time out of order and its difficult for anyone who need it for official purpose.

  • 5/5 Stefan 2 years ago on Google
    I love this McDonald's. There's always space for dining in and cues are not that bad

  • 5/5 Ella I. 1 year ago on Google
    The food was good and hot. The man cleaning the tables and welcoming people is brilliant. Makes everyone feel welcome. With his lovely polite attitude!

  • 4/5 Gregor M. 2 years ago on Google
    it's a McDonald's you know what there like. but this is faster than usual and they get your order wrong a lot less than other places

  • 5/5 Emi B. 2 years ago on Google
    Always busy McD restaurants right in the city center. 6 touch screens for individual orders or 2 positions to be ordered from the counter. It has a small space with a few tables on the ground level and a larger room on the first floor. For a quick take-away snack or a meal with the whole family inside.

  • 1/5 Steven M. 1 year ago on Google
    Visited this McDonald's quite a few times traveling the country for work and by far this Mcdonald is the worse service ever. Fast food? I waited 20mins on a large meal and it wasn't busy. Total disgrace and what you get in the bag don't look like the picture that got you to pay money to McDonald's. Rip off or what! In future I will not visit any more McDonald's.

  • 4/5 Slarty B. 1 year ago on Google
    Wasn't bad, floor was wet and slippery near the steps, can't be helped though, it's Scotland. The only place drier than the mainland is the North sea. Coffee was fine.

  • 1/5 adubea d. 1 year ago on Google
    I ordered for a meal and there was no sauces added though I requested for these (this is not the first time). Half of the drink was also gone when it was delivered. I know they will blame the delivery guy but whoever prepared the drink should have used two covers to ensure it doesn't spill. Not so happy about this. Their fries 🍟 also come cold like a left over food.

  • 5/5 Vinnie 1 year ago on Google
    Perfect pit stop on the way home from a night out alcohol has to be consumed first

  • 1/5 Kirsteen f. 2 years ago on Google
    Placed an order through just eat. Ordered sausage & egg muffin meal, 2 extra hash browns. Left a note requesting milk & sugar for the tea as I have just move in with no fridge ! Delivery arrive opened the bag. Missing the sausage & egg muffin ! ! No milk & sugar as requested! Phoned McDonald's straight away was told they DON'T redelivery missing items .I have to phone just eat and get a refund ! I do not want a refund I just want my food. Anyway tea got poured down the sink & I'm currently eating my 3 hash browns for breakfast. Worst service ever. I would actually give them 0 star not 1 as that is the only way I can leave a review.

  • 2/5 Buuhanon 1 year ago on Google
    Food is often desent for its price. But I don't know how they pass their hygene assessments, but at the moment, I'm sure that this MacDonalds is the source for the spread of norovirus. Me and my co-worker got poisoned for good 4 days. Whenever you order from this place, be ready to gamble next to the white ceramic throne.


Call +44 1224 212960 Open on Google Maps

Amenities


  • Parking
    • ✓️ Difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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