1/5 Abena A. 2 years ago on Google
Good
Morning,
We
stayed
in
room
103
from
10/13-15/2021.
First
our
reservation
had
the
wrong
name
on
it
and
we
had
to
spend
20
extra
minutes
getting
that
settled
but
still
had
to
ultimately
have
my
brother-in-love
check
us
into
the
room
even
though
I
paid
for
it.
I
requested
a
room
on
the
ground
floor
as
I
canβt
do
stairs
well,
the
hotel
sent
me
an
email
stating
that
it
would
not
be
a
problem
and
my
request
would
be
accommodated,
but
your
staff
still
put
our
room
on
the
1st
floor.
Our
room
was
outdated
and
the
furniture
and
closet
was
broken.
The
bed
was
so
hard.
We
couldnβt
use
the
closet
or
the
iron
because
they
were
both
as
well.
The
refrigerator
didnβt
work
either.
There
were
HUGE
waterbug
roaches
in
the
bathroom,
my
husband
killed
4
during
our
stay.
Then
there
are
signs
in
the
bathroom
saying
the
water
isnβt
drinkable,
so
why
would
I
wash
my
body
with
this
same
water.
We
used
bottled
water
to
bath
out
of
fear
of
what
was
wrong
with
the
tap
water.
Then
the
toilet
seat
was
cracked,
we
told
staff
it
was
cracked.
They
never
came
to
repair
it.
So
when
I
went
to
use
the
restroom,
it
broke
into
3
pieces
leaving
me
to
fall
on
the
floor.
Itβs
not
like
Iβm
a
big
girl
or
anything
like
that
either.
Then
our
room
always
smelled
like
smoke
as
our
balcony
was
over
the
bbq
pit.
Anytime
we
opened
the
balcony
door
paint
chips
rained
down
on
us.
The
paint
in
the
room
and
the
outside
railings
was
peeling
so
bad.
Then
the
key
fab
for
our
door
kept
going
dead
and
had
to
be
replaced
twice.
The
dining
room
for
dinner
was
so
small,
we
always
had
to
sit
outside
and
get
bitten
up
by
mosquitoes,
the
fans
outside
on
the
balcony
donβt
work
either
so
we
were
bitten
up
and
hot.
Then
we
waited
over
an
hour
for
our
food.
Then
half
the
food
listed
on
the
menu,
we
were
told
by
the
wait
staff
is
βfinishedβ
so
we
had
to
eat
assorted
fried
rice
our
entire
stay
for
each
meal.
Our
breakfast
was
only
free
for
1
person
even
though
the
room
was
booked
for
2.
We
had
to
pay
88
cedi
each
morning
for
both
of
us
to
eat
breakfast.
I
took
pictures
to
show
as
proof.
Of
all
that
was
wrong.
It
was
a
complete
and
total
disappointment
and
we
will
not
be
returning.
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