2/5 Mrs. Twin (. 8 months ago on Google
2
out
of
5
visits,
I
find
what
I'm
looking
for,
which
is
great
considering
it's
a
thrift
store.
My
problem
is
with
the
staff/corporate
policies.
1)
I
can
tell
they're
used
to
shoplifters.
I
really
don't
appreciate
giving
my
money
to
a
company
that
doesn't
trust
me
in
their
store.
I
can't
even
use
the
bathroom
without
'asking';
although
I
had
been
asking
an
employee
to
watch
my
cart
while
I
used
bathroom
because
they
often
emptied
my
cart
in
the
3mins
I
was
in
the
loo
(impressive,
I
know)
So
this
doesn't
affect
me
much
2)
Staff
isn't
friendly.
I
get
it.
You're
working
at
a
thrift
store,
but
I
still
would
like
a
smile
rather
than
looming
eyes.
Maybe
they're
upset
at
the
fact
of
savers
corporate
taking
the
hit
of
expected
shoplifting
over
the
cost
of
hiring
employees
to
ring
people.
3)
This
is
a
long
story.
Short
and
skinny,
dont
depend
on
the
coupons
you
receive
if
you're
on
a
budget.
While
shopping
for
items
that
qualified
with
my
20%
off
coupon,
I
get
a
call
from
my
kids'
school
and
need
to
go
pick
him
up.
I'd
have
been
at
the
store
for
2
hours
at
this
point.
Determined
to
get
the
most
of
my
hard
earned
coupon,
I
explain
to
the
man
to
register
my
situation.
"Can
I
please
leave
my
cart
here?
I
have
a
20%
coupon
that's
good
for
ONE
purchase,
BUT
I
have
an
emergency
and
will
be
back
in
1
hour.
"
The
gentleman
says,
"Yes,
no
problem.
I'll
take
your
name
and
leave
a
note
on
the
cart
so
nobody
moves
it.
"
PERFECT,
I
think.
I
love
Savers,
I
think
to
myself.
An
hour
and
5
minutes
later,
I
return
to
my
cart
and
wave
to
the
man,
gesturing
my
appreciation
for
his
help
and
understanding.
2
hours
later,
I
go
to
checkout,
and
purposely
scan
my
coupon
first...you
know,
to
ensure
I
don't
forget
it
(self
checkout
because
they
can't
trust
you
in
their
public
bathroom,
but,
yet
trust
you
to
ring
yourself
🤔)
.
As
the
line
behind
me
gets
longer,
I
rush
(again,
pressure
on
ME
from
fellow
shoppers
and
the
same
employee
managing
the
line
of
shoppers
to
checkout).
I
completed
my
purchase.
As
I'm
bagging
my
items
with
a
fellow
shopper
already
up
to
the
register
I
used,
doing
the
math
in
my
head,
I
realize
the
coupon
didn't
register.
I
ask
the
employee
who's
managing
the
line
to
help
me
make
sense
of
this,
showing
him
the
coupon
and
receipt.
He
looks
at
the
receipt
then
the
coupon
and
says
"the
coupon
has
been
scanned"
as
he
proceeds
to
help
me
bag
my
purchase
(because
there's
another
customer
standing
1
foot
beside
us
waiting
to
checkout
at
the
register
I'm
still
using).
I
look
at
him
blankly
and
say,
"Yes,
I
scanned
it,
but
it
didn't
apply
to
my
purchase."
At
this
point,
all
my
items
are
bagged,
and
he
is
walking
me
out
the
checkout
isle
towards
the
exit.
He
says
again,
"The
coupon
can
not
be
used
twice."
My
expression
was
sympathetic,
I
figured
the
older
man
didn't
understand
my
issue,
as
I
repeated,
"Yes,
I
scanned
the
coupon
and
rang
all
my
items.
None
of
the
items
on
my
receipt
are
discounted.
How
can
I
get
the
20%
off?"
His
expression
wasn't
anger...more
like,
I
have
a
job
to
do,
I
helped
you
now
please
help
me
and
leave
as
he
repeated
"there's
nothing
I
can
do
because
the
coupon
has
been
scanned"
I
say,
"Sir,
I'm
not
trying
to
argue,
especially
over
$20.00,
but
I
need
to
know
why
I've
just
spent
all
day
expecting
to
use
a
coupon
that
didn't
register."
Honestly,
I
was
about
to
cry...not
sure
why...
Maybe
it
was
the
other
shoppers
staring
at
me.
Maybe
it
was
the
5
hours
I'd
spent
in
a
thrift
store
to
use
a
stupid
20%
coupon.
I
felt
so
stupid,
duped,
and
exhausted.
Not
wanting
to
be
THAT
woman....I
left
without
another
word
I
learned
two
months
later
from
a
cashier
that
was
looming
over
my
shoulder
at
checkout
that
you
must
scan
the
coupon
AFTER
all
items
are
scanned,
NOT
before;she
had
been
standing
there
staring
at
me,
so
I
asked
her
how
to
use
the
coupon.
She
was
VERY
excited
to
tell
me
what
to
do
🙄🙄
and
oddly
enough,
even
more
happy
to
learn,
I
didn't
know
how
to
use
thrift
store
coupons.
I'm
glad
I
could
make
her
feel
important
and
smart.
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