Savers

Thrift store Second hand shop Used clothing store Vintage clothing store Used book store Used furniture store Costume store Donations center Used cd store

Thrift store chain offering secondhand clothing, footwear, furniture, books & household items. People often mention store, coupon, people, items, checkout,


Address

230 W Virginia St Suite 50, Crystal Lake, IL 60014

Website

stores.savers.com

Contact

(815) 444-0276

Price rating

$ $$$

Rating on Google Maps

3.60 (433 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 9 PM
  • Saturday: 10 AM to 9 PM
  • Sunday: 10 AM to 7 PM
  • Monday: 9 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM
  • Thursday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: store (15) coupon (15) people (7) items (6) checkout (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Matt M. 5 years ago on Google
    It's truly amazing that this store is still in business. Was just at this location today and here is a quick look at the ridiculous prices they charge. • Action figure - ($5 - USED) • Plastic tip darts 6 darts - ($10 / USED) • Vintage Camera that NOBODY buys or uses anymore - ($10 - USED) They have Disney Collectors plates for $50 for set of 4. On EBay you can get the same plates plus one extra (5 plates instead of 4) that sold for $36. That’s a $14 difference not including tax. Whom ever is in charge of determining prices for item should be demoted for not using their head. They overprice EVERYTHING, the store is always a total mess. Majority of the time it's the same merchandise week after week because they charge OUTRAGEOUS prices for 2nd hand stuff. Don't waste your time when you can get whatever you're looking for cheaper on EBay and save time and gas.
    18 people found this review helpful 👍

  • 2/5 Mrs. G. 10 months ago on Google
    The prices are getting ridiculous! Saw my first $99 dress. Clearly savers has lost their marbles and sense of WHO their customer is and what they look for when shopping secondhand! Can't say I'll return, and yet I used to love this store.
    6 people found this review helpful 👍

  • 1/5 Norma Jean c. 6 months ago on Google
    Unsafe place to shop. Thugs and criminals run the place. Looking to get hurt, threatened or harassed then this Savers is perfect. Management allows terrible dealers to harass other customers. Shop and donate elsewhere. Unless you want to support racism , harassment and abuse. Would never support this organization. Liars and theifs!
    4 people found this review helpful 👍

  • 2/5 Dennis T. 7 months ago on Google
    Used to enjoy store,but over the past year there is a $3500 per week EBay seller(Danny Ruiz)and a female friend (Lura)that has bullied people out of store and baited people and intimidated until they cower…Danny gets there before opening to be the first in the store and stays until they are done processing until 4…I see him charming management and processors on a regular basis,yet the processors don’t speak with anyone else…I have even seen him lurking around outside on Saturday and Sunday talking to the donate people making me think at $500 per day of eBay sales,he can surely afford tipping the low paid employees…Just looks fishy and unsafe with this pair bullying and confronting some of the other regular shoppers…I feel this store should be monitored a bit more to watch what’s going on…Not fun anymore
    3 people found this review helpful 👍

  • 2/5 Mrs. Twin (. 8 months ago on Google
    2 out of 5 visits, I find what I'm looking for, which is great considering it's a thrift store. My problem is with the staff/corporate policies. 1) I can tell they're used to shoplifters. I really don't appreciate giving my money to a company that doesn't trust me in their store. I can't even use the bathroom without 'asking'; although I had been asking an employee to watch my cart while I used bathroom because they often emptied my cart in the 3mins I was in the loo (impressive, I know) So this doesn't affect me much 2) Staff isn't friendly. I get it. You're working at a thrift store, but I still would like a smile rather than looming eyes. Maybe they're upset at the fact of savers corporate taking the hit of expected shoplifting over the cost of hiring employees to ring people. 3) This is a long story. Short and skinny, dont depend on the coupons you receive if you're on a budget. While shopping for items that qualified with my 20% off coupon, I get a call from my kids' school and need to go pick him up. I'd have been at the store for 2 hours at this point. Determined to get the most of my hard earned coupon, I explain to the man to register my situation. "Can I please leave my cart here? I have a 20% coupon that's good for ONE purchase, BUT I have an emergency and will be back in 1 hour. " The gentleman says, "Yes, no problem. I'll take your name and leave a note on the cart so nobody moves it. " PERFECT, I think. I love Savers, I think to myself. An hour and 5 minutes later, I return to my cart and wave to the man, gesturing my appreciation for his help and understanding. 2 hours later, I go to checkout, and purposely scan my coupon first...you know, to ensure I don't forget it (self checkout because they can't trust you in their public bathroom, but, yet trust you to ring yourself 🤔) . As the line behind me gets longer, I rush (again, pressure on ME from fellow shoppers and the same employee managing the line of shoppers to checkout). I completed my purchase. As I'm bagging my items with a fellow shopper already up to the register I used, doing the math in my head, I realize the coupon didn't register. I ask the employee who's managing the line to help me make sense of this, showing him the coupon and receipt. He looks at the receipt then the coupon and says "the coupon has been scanned" as he proceeds to help me bag my purchase (because there's another customer standing 1 foot beside us waiting to checkout at the register I'm still using). I look at him blankly and say, "Yes, I scanned it, but it didn't apply to my purchase." At this point, all my items are bagged, and he is walking me out the checkout isle towards the exit. He says again, "The coupon can not be used twice." My expression was sympathetic, I figured the older man didn't understand my issue, as I repeated, "Yes, I scanned the coupon and rang all my items. None of the items on my receipt are discounted. How can I get the 20% off?" His expression wasn't anger...more like, I have a job to do, I helped you now please help me and leave as he repeated "there's nothing I can do because the coupon has been scanned" I say, "Sir, I'm not trying to argue, especially over $20.00, but I need to know why I've just spent all day expecting to use a coupon that didn't register." Honestly, I was about to cry...not sure why... Maybe it was the other shoppers staring at me. Maybe it was the 5 hours I'd spent in a thrift store to use a stupid 20% coupon. I felt so stupid, duped, and exhausted. Not wanting to be THAT woman....I left without another word I learned two months later from a cashier that was looming over my shoulder at checkout that you must scan the coupon AFTER all items are scanned, NOT before;she had been standing there staring at me, so I asked her how to use the coupon. She was VERY excited to tell me what to do 🙄🙄 and oddly enough, even more happy to learn, I didn't know how to use thrift store coupons. I'm glad I could make her feel important and smart.
    1 person found this review helpful 👍

  • 5/5 Jo C. 10 months ago on Google
    First time here and the parking lot was full very early on a Monday morning. No carts were left. The store was very clean and organized with no smell which is great. Monday is 50% the entire store. No coupons are allowed to be used with this sale. Tuesday is also senior day with 30% off. Children’s clothes were organized by size and priced fairly.

  • 2/5 destiny s. 7 months ago on Google
    Honestly only giving two because the people were so nice! This place sucks, no fitting rooms and the return policy is only equal exchange. I was told a full return. I don't think I will ever come back. Why should I spend my hard earned money if I can't TRY ON things I'm thinking of buying. This is su h a stupid rule. This needs to change. Like I said the people were friendly and helpful but this company is a POS.

  • 5/5 Dennis C. 8 months ago on Google
    Dom & the rest of the staff are just excellent people. They are a great credit to the force behind a great cause (to solve Epilepsy). Always very helpful and carry a positive attitude! My Thanks!


Call (815) 444-0276 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Onsite services
    • ✓️ In-store shopping

Trends



Last updated:

Similar Thrift stores nearby

Last updated:
()