The front desk staff kayse or cayse.was terrible she threat to call security.

If i could give 0 stars, I would. I was waiting in the office when I woman walked on, did not say 1 word, only pointed the cutip at me about an inch from my nose. I opened my mouth presuming they were doing a strep test, she swabbed my throat and walked out. Someone then walked in and said they were going to do a strep test. I said I thought someone had. She said she was glad i told her so they didn't do one twice as that had happenes before. Then, another individual walked in who I believe was the doctor. He ordered a urine test. My complaints were in regards to sinus congestion. I left with them telling me it was a virus I needed to wait out, only to consult another doctor a week after the infection had progressed to be put on antibiotics for a sinus infection. Then, I was billed an ungodly amount. They charge an insane amount for "professional" and "immediate" care. Additionally, the lab fees on top of that. I will not be returning.

Doctor receptionist are very rude when talking to patients..Doctor and nurses are ok

Doctors are good, front receptionists Jacky and Meiomi are extremely rude.. stay away from this health center

Entire staff that I had contact with was very nice & pleasant. My appointment that day was time efficient. Stephanie did my exam(Doppler)she was very professional. It took me over 3 weeks to get this appointment, I wonder why departments can’t keep staff. I prefer going to the center in Addison.

Once again Dr Patel was very professional and accurate. He makes you not afraid to go to the doctor. Definitely my go to Dr for hopefully a long time. Staff is also very polite and professional.

Dr Ahsan was fantastic! On time, listened and executed my issue! I will see him again and recommend him to anyone that needs a orthopedic specialty!

Jennifer was my mammogram tech. Along with being professional she was kind, caring and friendly. She was outstanding! A wonderful representative for EEH

Bright, clean, modern facility with easy free parking. The appointment for my test commenced exactly at the time scheduled. Technician was pleasant, compassionate and efficient. A great experience!

I had my yearly mammogram and I was in and out in mere minutes. Chrystal was fast and very thorough and I felt she did an exceptional job. I got the results that day. Great experience. Thank you.

The staff was very professional and sociable. The environment was perceived clean and pleasant. Please keep this great work.

My appointment went as planned and on time. All the staff were pleasant and professional. This is my preferred location for my health care.

I'm must have bad luck with this place every time I come here. I had a 1:15pm appointment and I arrived at 1pm due to having new insurance. I told the friendly receptionist or desk person that I had to be somewhere at 2:30pm. At 1:50pm I asked her what's going on with my 1:15pm appointment? She said she informed the nurse or doctor twice and maybe by 2pm. So I left cause I'm not going to keep waiting just so they could put me in a room and make me wait some more like always. Last time I was here it was the same thing but I didn't have to be anywhere. This is the 3rd time in a row that the appointment time isn't honored and there will not be a 4th time! If I show up late I'm sure I will get charged a late fee, so why can't we charge a late fee too? Wanted my time getting the kids dressed and making the drive with today's gas prices. All I needed was 2 shots for my kid to enter kindergarten 😤

All my visits have been good. Amy is a excellent trainer/teacher. I have learned a lot as my body is learning to adjust. I can highly recommend her.

I forgot the name of my tech but he was amazing. I’m terrified of needles, I did not feel a thing. He was GREAT!

Has a great intake process also has a good online appointment access you come in greeted friendly streamline also had to have an x-ray and blood drawn done on the same day same time very efficient moved very well I would recommend it to anybody to go there

If you schedule your appointment you are in and out. Never have to wait long. Great people.

I had to wait over one hour after I checked in for my tests. They claim the check in girl did not send tests to lab

While I haven't had much problems with the facility itself, getting into the place and making an appointment through the extremely unhelpful call center can be extremely frustrating. Doctors booked out months in advance makes getting anything in an even remotely reasonable timeframe impossible, and an absolute refusal to contact customers if something sooner opens up. They do offer to send you to clinics not covered by insurance for out of pocket medical care though. Much like the rest of the world these days, just absolute trash.

Everything was good and excellent. The lady was very helpful and super kind. I was very comfortable. And the lady that took my info was super. Thank you for having super employees working there. They all did a great job. Thank you.

Check-in was seamless; appointment was on time. Tech was both knowledgeable and pleasant

Jennifer was excellent at preforming my Mammogram. She was very quick and showed a lot of concern for my comfort. I hope I always have her in the future for my mammograms. Thank you.

I went in for my yearly mammogram, which I really dislike doing! The tech was so kind to me! She felt bad when I had to redo some images because of a bad image. Since I’m going thru menopause & this mammogram was more uncomfortable, she did do her best to try to keep me comfortable!

I came in after testing positive for Covid. Melissa was very empathetic and professional. As I was leaving, she called out from her desk that she hopes I get well soon. Compassion. The mark of a true health care professional!

Didn't wait much. Nurse took info and vitals and was very kind. Doctor came in shortly and took some info and provided with lots of info as well. Was kind and took her time with me. Thank you

I had 2 appointments on the day I went in, 3:00 and 3:30. They did my 3:30 xray before 3:00 and the 3:00 was on time. I was very happy to be helped sooner than my appointment times and out early.

I am beyond pleased with the care that I received from Dr. Linchangco during my July 24th visit. Dr. Linchangco is an outstanding physician, and I regard him to be among the best physicians at Edward-Elmhust Memorial. I do not make this statement lightly. Dr. Linchangco has been our family physician for more than 20 years. Each visit with him reinforces my feeling that Dr. Linchangco cares personally about my health and well-being. He takes time to listen to my health issues, he reviews my test results in a manner that I can easily understand, he guides me in deciding the best treatment course for my health issues, he writes very comprehensive after-visit summaries covering all the points on what he discussed during each visit, and he provides clear directions on the next steps that I need to take following each visit. I can see from the care I have been receiving from Dr. Linchangco all these years that he faithfully lives his vocation, and I am the more blessed to be under this care. Please convey to Dr. Linchangco this commendation to let him know that his work is very much appreciated. Thank you.

This is the place to go for fast, efficient, friendly service. Recently had a Thyroid ultra sound and lab tests and was in and out in less than an hour! When I don't have to fast for labs, I go in the afternoon when it is not so busy and I don't hold up the people who have to fast.

Excellent therapist. Concered about the effect exercises were having on my hip. Made sure doctor wss informed of my progress.

Friendly medical staff

Great service. Keep up the great work 😊

I have Cigna insurance, and I visited Edward-Elmhurst Addison Campus for a general physical. Cigna covers a yearly physical, so I thought I would take advantage of it and make sure my health is in good standing. The doctor I saw was Maria Ariza. After Dr. Ariza finished my physical, I asked two questions about my general health. I asked about lower back pain and bloody noses. After a brief discussion on both, I was rushed out of the office. I was with the doctor for 10-15 minutes. A month later I received an invoice showing I owed $130 for an office visit, not a physical. That was after insurance. I thought that was strange, as my physical was covered under my insurance plan. I contacted the office administrator to discuss the discrepancy, thinking the invoice was coded incorrectly. She insured me it wasn’t, and stated if you ask any questions during a physical that the coding on the invoice can be changed that will bill the patient directly. She referenced that is was legal and ethical according to the American Medical Association. I searched AMA’s website that explained this policy, I couldn't find anything. I then contacted Cigna to verify this information, after talking to a couple representatives they told me they never heard of such a thing. I then contacted Dr. Ariza office administrator again for specific direction on AMA’s website for this policy, I never received a call back. The office was unwilling to change the code back to the original reason I deicide to make the visit, a physical. I paid the invoice so it doesn’t go to collections. I’m not upset about the $130, it’s the legal and ethical decision Dr. Ariza’s office made. I will never use Edward-Elmhurst Medical Group again for myself or family.

Friendly, patient healthcare workers, clean facility, quick test results/Dr. response to my questions.

Immediate care center incorrect insurance billing. I can't receive health insurance benefits according to my plan because they bill insurance as visit at main hospital in Elmhurst . That completely changes classification of the claim causing my cost to be much higher then it should be.They contacted me after posting this review and confirmed that they billed my insurance as hospital service but refused to acknowledge their wrong billing practice. At this point I will fill an complaint with Illinois Attorney General.

Everything was timely and professional. great job!!!

I got a ride to my appointment so I showed up a little early I was very impressed at the check-in I had my temperature taken I had to use hand sanitizer went up to the desk tell them I checked in with my chart went to the department no sooner did I sit down and she called me got my mammogram done and I was out in 20 minutes very efficient very thorough and very clean

Was not happy with blood draw Monday morning. She seemed rushed and I don't normally bruise but this time I did and there's a bump in the middle. Is that normal? I don't think so. Very disappointed. Not sure if I want to come back for my other tests.

As always great I am happy with all locations that,s hospital, Addison and on York Rd. Prefer the last 2 because I don't have a long walk as I am handicap.

Everything was done well. Recommendation: please wait until the alcohol is dry before a needle is inserted on the arm, otherwise it causes unnecessary pain.

New patient appointment, felt like a number, was very rushed, not much care and concern shown. Really needed help today and got turned away and referred elsewhere... Waste of time

This facility never misses an opportunity to cause it’s patients to be charged extra money they shouldn’t have to pay. They code things wrong and send your prescriptions to the wrong pharmacy all the time. My most recent visit I told them one of my prescriptions had to go to my local pharmacy because it accepts the Astra Zeneca card. For the second time now, they have sent it to Express Scripts costing me $175 unnecessarily and there’s nothing I can do about it even though it’s clearly their mistake. If you like paying more for healthcare and prescriptions, this is the place for you!

Staff was friendly and professional. No wait time for tests or visits.

I Took my son to the Addison location for a back issue/cough, from the time we walked in to the time we left the staff, nurses and doctors were amazing...they listened and did something about it! After several doctor appts with the pediatrician the staff and doctors here took control and gave him an X-ray instead of saying it’s a virus and sending us away...my son said now this is the way it’s suppose to be finally someone to help us. Such a great staff from the receptionist to the doctor. Thank you!

They always give the best care here

Great experience all around! I am a long time mammography tech and did not mention that to the tech performing my mammogram because I didn’t want her to feel awkward. She figured it out anyway I’m guessing from some of the comments and questions I asked. I needn’t have been concerned. Mimi was a total professional. Not only was she pleasant and friendly, she obviously knew what she was doing. I took a peek at my finished images and I could not have done better myself! She was confident and personable. You are lucky to have Mimi as an Edward/Elmhurst employee and I am lucky to have encountered her as my technologist. Thank you all!

Edward-Elmhurst Health Center In Addison Is the best! I have been going there for my mammogram’s The past 5 years. (I had a bad experience at the Center for Health In Elmhurst) There is ample parking, check in is always fast and friendly. The cleanliness and relaxed atmosphere of the facility is a plus! The technician’s are always on time, friendly, gentle and caring! I won’t go anywhere else! Thanks to the whole staff at Addison EEH!

Always a great experience! On time appointment and tech was informative, professional and quick! I don’t go anywhere else !

Appointments are on time. Staff is excellent. They are friendly, explain everything clearly, answer questions in a pleasant manner and most important are qualified in their field . Facility is clean adheres to Covid 19 restrictions. I was pleased with my experience at the Addison facility

I haven’t had a mammogram in 11 years because of the pain it caused. Now they have a less evasion mammogram. The technician was great. Very sympathetic and kind. It was a much better experience then previously.

I came in for a pre-employment physical and screening and everyone there was beyond amazing from start to finish! They made the whole process easy and had a lot of fun communicating back and forth with them. Honestly the first time I can say that I had a good time doing a pre-employment physical!