2 hours after my call I already had an appointment. From the phone call to reception to the preliminary and main examination, everything went well. The staff was always very friendly and competent. Water and coffee are available in the bright waiting room with a view. What more do you want? Thanks.

Unfortunately, the measurement at the eye check was made incorrectly and the optics noticed and suggested the glasses I should buy with my new measurement, which is a bit strange.

Its a very nice practice, its very friendly from eyes doctor till the receptions. I have been here for a long time.

Extremely competent support was experienced throughout. Thank you very much for your really great work. Here you feel safe, understood, valued, competent and supported in a friendly manner. There is also a lot of emphasis on information and advice. The employees are helpful and motivated as well as courteous and friendly. The waiting rooms are modern, perhaps a bit bright, especially if you are sensitive to light. There is literature to linger on. Idea; pamper clients through other sensory channels rather than through visual perception; e.g. listening oasis/dream travel/relaxation music/Snoezelen room or setting aromatherapeutic accents, for those who like that. I found the support on the day of the operation (TransPRK eye laser) in Wallisellen very helpful and professional - thank you for that. The information and information sheets on treatment and therapy are explained personally and viewed and discussed with the client in peace. There is always time for questions. There is water, tea and coffee in the waiting room, the toilets are nice, clean, well-kept and there is really no shortage of feel-good material (wet wipes, tampons, etc.). I would love to come back and can definitely recommend you. Keep it up!

first of all I waited more than half hour.and it seems they are concerned about business not their patients.

Unfortunately, I was treated on five different dates by five different ophthalmologists, some of whom were very taciturn. Hardly any information about what is being done or what insights have been gained. When asked, the answers were extremely minimalist. You are hardly noticed as a person. It's not about having detailed conversations, but a certain interest in the patient would be desirable.

Great service from the whole team. Thank you so much!

Very nice staff. Very competent doctors. I really appreciate the perfect management of appointments (a text message in advance). Unfortunately, long waiting times. 30 minutes to a good hour!! But retirees should have enough time. 🤣

Very nice staff. Very competent doctors. Perfect management of the appointments (a text message in advance), which were then adhered to pretty precisely. The care during the two operations was also very good.

Perfect processes for care, advice and cataract surgery. After surgery - 100% visual acuity according to target agreement.