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Frequently mentioned in reviews: hotel (21) good (19) staff (18) resort (14) great (13) room (12) service (12) nice (12) rooms (11) yoga (11)
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  • 1/5 Tatiana G. 8 months ago on Google
    I was really excited about this place before coming. We heard from friends who had stayed before that it was a good experience, but that was before COVID. Seems it has gone downhill since because this was not at all a 5 star hotel experience. Some details: - our room is by a trash dump and the wastewater treatment, so there is a sewage smell. - no real top sheets and there were stains on the sheets and walls - My (Moroccan) partner got food poisoning the first night. - the food is extremely expensive for not great quality... And don't forget the food poisoning. - some of the staff are really great ! I want to highlight that some people were extremely friendly and others not so much - the hammam we did was a great experience overall. - surfing was good overall too, but it's a bit crowded - tea kettle had stagnant water since before our arrival and dishes and cabinets are not that clean - the toilet paper : you'll get better quality at the service stop stations along the way... Which is unfortunate because you will need good toilet paper during your food poisoning For 7 nights we paid over 1600 euros. Food poisoning (we weren't the only ones) is unacceptable but if it had been cheaper and not rated 5 stars, our expectations would not have been as high. Luckily we had a car because there is nothing around this location.
    4 people found this review helpful 👍

  • 1/5 Fun T. 11 months ago on Google
    Worst holiday ever. This resort is NOT a 5 Star resort. Food is disgusting and overpriced. Owners do not care about anything other than overcharging and making money from guests. Stray cats and dogs everywhere. Had food poisoning/ diarrhea on the first night. Restaurants next door are a rip off and food is not of good quality. Go and stay elsewhere because this is not what it seems when you get here. Instead of a relaxing holding my family this nightmare. This hotel and the owners really need to do something. Look around Agadir or nearby you will find much better than this awful place
    2 people found this review helpful 👍

  • 4/5 Nick J. 5 years ago on Google
    Great place for a time out far away from overcrowded tourist centres. The beautiful resort is spacious and verdant and offers rooms and apartments. As there is no animation, the resort is very quiet and perfect to relax. The staff is very courteous and hosts Yoga and surf courses every day. But the place is not ideal for beach vacation/swimming as the ocean is quite cold. If you know that and want some days for surfing or Yoga or walking along the beach this is the right place for you.
    2 people found this review helpful 👍

  • 1/5 Gabrielle B. 1 year ago on Google
    Please do not plan your vacation here. Avoid!! I had originally booked a week long stay for check in weekend, but in January I had to cancel. To my surprise, this week my card was still charged, so I called, then followed up by email with further details, as requested. One of the staff was ultimately able to assist with cancelling the pending/false charge. However, I noticed the charge went through anyways, despite having cancelled in January and having resolved it this week. Paradis Plage claims there is no record of the cancellation and is now refusing to reverse the change. I’ve reiterated several times it was cancelled in January, but the hotel just keeps saying it didn’t receive it and sent a screenshot of their booking system as “proof”. I’m now left with no other option but to call my bank and request the charge be reversed. I would have come back to reschedule another stay, but this experience has been so bad that I will be avoiding in the future.
    1 person found this review helpful 👍

  • 2/5 J.P. van d. 1 year ago on Google
    What is a 5 star resort? To obtain a five-star designation, a hotel needs to offer not just lavish accommodation but a large number of different amenities — gyms, spas, gourmet restaurants, and more. Five-star hotels also provide a very high standard of service, personalised to each guest's specific needs. If these are the requirements for getting a 5 star rating Paradis Plage doesn't tick all boxes. It's more a 3 star resort. I've been in 5 star resorts before so I kind of know the needs. If they had adverted with 3 stars I would not have written this review. On arrival we decided to get our lunch at the beach side restaurant. We were with 2 families and they forgot 1 families order in total. There where 3 tables occupied in total and 6 staff crew attending. No apologies for the long wait whatsoever or a quick fix with some bread and some refreshments. We had a hamburger (quite dry) and seasoned patato wedges that came out of a pack. Quite nice if you step out of a DeLorean in 1985. While we were waiting there could have been enough time to get our room sorted but they didn't. Also the shower was broken and had to be repaired. After the repair the employee left our room leaving it with muddy steps all over. Our apartment had a bit of a run down feeling (for a 5 star resort). The main restaurant looks quite nice if it was designed to be in a local Ikea store. The food is super plain. Advice: there are much better restaurants outside the resort. The breakfast is abundant but not fresh. I have had better coffee at funerals. Overall I noticed that most of the staff is super cranky. The solution to this resort is a new manager and a makeover. The location and the beach are wonderful....and the yoga teacher Karsten is sublime. It deserves so much more...2 stars for not being real
    1 person found this review helpful 👍

  • 5/5 Faysal Z. 1 year ago on Google
    Was an excellent experience. Enjoyed our mini holiday. Service, food, accommodation, and the yoga class were all good.
    1 person found this review helpful 👍

  • 5/5 Bee 1 year ago on Google
    We stayed here for 3 days and would definitely stay again. I loved the amount of animals around the local area! The views and area was just gorgeous, the rooms were clean and comfortable. I wouldn’t say that the rooms are soundproof (as they are advertised) though as I heard the people from the rooms above. We took part in the surfing and although we were late (our own fault) they gladly took us out on the waves and the instructor was very patient with us! (I was terrible) The staff couldn’t do enough for us, they went above and beyond, and made us feel very comfortable and at ease. No request was too much! They also upgraded our room which was incredible. The only downside was that the in-hotel restaurants were very expensive.
    1 person found this review helpful 👍

  • 3/5 Graham P. 9 months ago on Google
    Stayed for a week in a garden room with TUI. Overall a good hotel with good facilities. Beach bar area and fire pit was nice. Not five star by any means however but charging prices like it is. Good spa at reasonable prices ( for U.K.). Some attention needed on maintenance with some bits a bit tatty. Our rooms aircon was weak. Service generally a bit underwhelming (we’d come from an excellent hotel in Marrakesh) and maid service was hit and miss one day missing towels altogether and another shampoo. Generally seemed to be a bit short of both towels for room and for pool/ beach. Food was weakest area, at at hotel only once and that was expensive and poor ( was not aware chicken could be so dry). Breakfast was poor with too few tables and really limited selection of food, this really does need improving. Too many straw cats and dogs even for us as animal lovers. Local town is vibrant with lots of local tourists and three decentish restaurants that we found in walking distance.
    1 person found this review helpful 👍

  • 3/5 Robert B. 2 years ago on Google
    The surroundings are amazing. The hotel is awesome. The restaurant is romantic and idyllic. The food has its merits and pitfalls. The steak (Fillet de Boeuf) was juicy and cooked to perfection with a complimentary jus, however the potatoes were watery and not a suitable variety for this dish. A firmer or more floury variety Is needed. The dish lacks sides and no vegetables are available on the menu as a side dish (some french beans/asparagus or glazed carrots would have a welcome completion). We had to keep asking for condiments- salt, pepper, butter for the bread, mayonnaise for the fries - should need to ask in a place of this calibre, either provide or inquire if needed.... The menu is limited and could be expanded a little. If it wants to charge 4 star quality it needs to be 4 star quality.
    1 person found this review helpful 👍

  • 3/5 Sanae R. 9 months ago on Google
    Resort is very well located, yoga experience was incredible with karsten, nice view from the ocean view rooms However, it misses a lot of professionalism and training for their staff (Aziz from the reception was very helpful): you can sit on the swimming pool or at their restaurant and nobody will come to ask you or even present the menu in addition to some wild boar discovered in the garden questioning the safety for kids. The hotel explained they’re coming from the mountain and they couldn’t get them out…

  • 5/5 Sir B. 1 year ago on Google
    I wish I had more photos to post!! What a lovely resort! I’ll list my points below: Resort is lovely with great facilities Locals are super friendly, didn’t take anyone up on the camel or horse rides so not too sure about the value of them. Bar and food totalled to a surprisingly low amount. Surf board rental is inexpensive, would recommend a wetsuit! Surf teachers were lovely blokes! Quite a lot of flies (not as much as Asia), and some stray cats and dogs. You can certainly pet them BUT I would wash my hands after just to be safe! Waves were small but it is the end of the surf season so that is expected. Staff are attentive and will always be helpful if you need anything! 90% of staff spoke English, 100% spoke French and I didn’t hear any German or Spanish speakers!

  • 1/5 Funniest Videos On YouTube D. 11 months ago on Google
    The food here is terrible, over priced and not of good value. Resort is ok building wise but the food and prices and quality are terrible. They only care about money. All this eco business is nonsense, they just want money and this isn't even a 5 Star hotel so it's all a facade! Customers come first not your prices. There are lots of stray animals everywhere. This place is a waste of money and time. You can go to a better place with better good in tagazhout. Overrated and hyperinflated. How can this be a peaceful place without proper food. I had diarrhea from the first day. How can I surf or function with diarrhea?? Not cool. There are so many reviews with the same complaints and this family owned business doesn't care at all. No one cares. I can't recommend this hotel to anyone. You ruined our stay. Lots has to be done about this place, seriously!!

  • 5/5 Ana Maria D. 6 months ago on Google
    Beautiful place, staff nice and polite. All is very clean. Comfortable room. Very nice decoration. Delicious food and very abundant. The kitchen chiefs are very cooperative and ready to adapt some details if needed. A real paradise!

  • 3/5 Project W. 5 months ago on Google
    The experience at the hotel was pleasant. I want to separate the hotel from the restaurants and food. Which I have written another review on. So, as a hotel, the location is amazing and the staff were very friendly and accommodating with the hotel needs.

  • 5/5 Yuanyuan R. 1 year ago on Google
    I stayed in the yoga villa nearby and only went to the surfing shop. Went surfing twice on 13/15 March. I would like to give 5 stars to all three surfing instructors who were extremely kind, genuine, professional, dedicated to, and passionate about their job. They took great care of me and made sure of my safety during the whole session. I truly miss this experience. Also tried the restaurant next door which is very subpar.

  • 1/5 N C. 1 year ago on Google
    Had a quote for a room and when I got there they double the price on me and my family. I am furious. Very poor customer service and rude!

  • 2/5 Lucas K. 1 year ago on Google
    This place is simply not worth the money. Breakfast is subpar and just felt dirty (servers handling food with their bare hands etc) The location is nice but it’s quite far outside of Taghazout & there isn’t really any restaurants or grocery stores nearby. The surf / beach setup is nice, but there are dying stray animals all over the resort! First day we arrived I swear we saw a dog from a cheap zombie movie! Lastly - my girlfriend got food poisoning the last day from one of their dirty salads and was puking for ~12 hours straight. They refused to refund anything other than the 80 DRM salad (??) I would NOT recommend this place. It’s very dirty and staff are incompetent

  • 1/5 Antonia M. 1 year ago on Google
    Would avoid at all cost - holiday started off fine with the regular tradeoffs in service one may expect. However, during our stay there was not a single time fresh towels were available at the beach, the breakfast is an absolute joke for the price paid - hostel standard at best with the chef handing out pancakes with her bare hands. Very limited food hygiene which resulted in getting terrible FOOD POISONING on my last day. Post lunch I spent the remainder of the day as well as entire night throwing up nonstop, I couldn’t even hold down water. It was absolute torture. Upon checkout all they did was remove the food item I consumed, while they destroyed 2 days of my holidays.

  • 5/5 Seb S. 1 year ago on Google
    Really good hotel. Could do with a small touch up in places but staff and location are amazing.

  • 5/5 Britta R. 5 months ago on Google
    I had a great time at Paradis Plage! Many thanks to the awesome yoga teacher Karsten und the surf teacher Issmail. They taught me a lot and I felt really good with them at all times doing yoga or surfing! I definetly want to come back :)

  • 5/5 Maxidion 1 year ago on Google
    Amazing sea view apartment. Best yoga teacher. Really great mocktails. Had the best time! Only thing I wish for more vegan/vegetarian options on the food menu. We were able to adapt some of the dishes to be without meat/fish but I think more options would go well with the idea of the resort as a chill and healthy place :) hope to be back

  • 4/5 RICARDO C. 1 year ago on Google
    In need of some refreshment. But very sattisfied for the Price.

  • 4/5 Marie B. 1 year ago on Google
    Overall quite good hotel, few adjustments to reach top level. On the + side : amazing location in a small and quiet village. Large pool, lots of activities planned also for children. Improvements possible: The sound insulation between the rooms is quite bad, we can hear the people next door speaking. Our bathroom was a bit old and not renovated(room 206). The plastic chair in front of the pool is giving a bit of low cost impression.

  • 4/5 sarah z. 1 year ago on Google
    Stayed for 3 nights, comfortable large rooms, great beach, decent breakfast (but coffee was not good), yoga teacher is great and very nice yoga room with a view, service could be improved but we enjoyed our stay

  • 5/5 Lesley G. 1 year ago on Google
    Best resort in Morocco! Paradise Plage has SO much to offer including a pool, surf lessons, spa, fitness classes, amazing food and so much more. We will be back very soon!

  • 4/5 Doruk S. 1 year ago on Google
    Rooms are very generous, food can improve, overall good stay

  • 5/5 Jamal A. 1 year ago on Google
    The entire stay was excellent, breakfast was served from 7:00am until 10:30 am with plenty of food choices. The staff was also checking on guests if they need anything. The rooms were very clean with a great view of the ocean. Highly recommended!!

  • 5/5 Renato M. 6 years ago on Google
    Great place! Comfortable and relaxing room, all with sea view. Very friendly and helpfull staff. Very professional surf and yoga classes as well as a great spa with several options. The resort offers good combination packages and airport pick up. Good food with various options of local and international food as well as good variety of local wine.

  • 5/5 Heidi B. 2 years ago on Google
    Very nice place. Good food and a nice hotel. The service is good. And you can walk to the beach and surf..

  • 5/5 mouna b. 2 years ago on Google
    Amazing place!!! Very good service, top location, very good food, rooms with high standard quality Will definitely go back

  • 5/5 Abdullah D. 4 years ago on Google
    This hotel was incredible. All the staff were very attentive and friendly. Anything I needed, they sorted. Breakfast and dinner both had top quality food. I will be returning!

  • 5/5 Simon B. 5 years ago on Google
    Very Relaxed vibe, buffet fresh with great variety. Karsten the yoga teacher is amazing and helpful. All the staff are so attentive and nothing is too much trouble. My partner requires a gluten free diet and the breakfast staff went out of their way to make her fresh gluten free pancakes and bread. The place is immaculate, decorated in local style. Room service is also to be commended.

  • 2/5 Rim E. 3 years ago on Google
    Disappointing experience for a 5 star hotel. It is definitely no way near 3 stars. The service is mediocre.... We were mislead on various points, first of all, we wont informed that checkout was at 6pm,(our booking email had 3pm) Room had a rather charming view over the construction of the pool, the dust was all over the room and strong smell of paint or god knows. Secondly, you start your day with a disgusting breakfast and you have to keep calling fighting to get basic things to eat (eggs and fresh bread). I am writing this comment, whilst waiting for my coffee to turn up, given that I placed the order one hour ago. Overall, I will never ever get back here unless they change their policies and put customer satisfaction at the heart of their mission.

  • 3/5 ismail e. 2 years ago on Google
    Food can be improved -

  • 2/5 Reemy 3 years ago on Google
    Service of two or three stars hotel, overall disappointing experience. Hotel is lovely yet the bad customer service makes you blind about all the advantages that could be there. Cockroaches in the rooms Dust Low quality breakfast Exorbitant prices of the restaurant

  • 5/5 benhina h. 3 years ago on Google
    Beautiful magical place, the appartment is sooo great with an outstanding view on the beach. Very nice and friendly staff. Excellent service. I love this place


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