1/5 Pawan D. 9 months ago on Google
I
recently
had
the
unfortunate
experience
of
visiting
this
gym,
and
I
must
say
that
I
am
utterly
disappointed.
The
management
of
this
facility
(Kailash)
is
incredibly
rude
and
unprofessional,
which
completely
ruined
my
overall
impression.
Firstly,
let
me
address
the
issue
of
their
advertised
free
day
pass
on
Sundays.
According
to
their
official
website,
they
offer
free
access
on
Sundays,
which
was
one
of
the
main
reasons
I
decided
to
check
out
this
gym.
However,
upon
arrival,
I
was
shocked
to
learn
that
they
were
no
longer
honoring
the
free
day
pass.
This
is
nothing
short
of
false
advertising
and
is
extremely
misleading
to
potential
customers.
If
they
cannot
adhere
to
their
own
website's
information,
then
how
can
they
be
trusted
with
anything
else?
Furthermore,
the
attitude
of
the
gym
staff
and
management
was
absolutely
appalling.
They
were
dismissive
and
condescending
when
I
asked
about
the
free
day
pass,
as
if
I
were
inconveniencing
them
by
even
questioning
it.
Their
lack
of
professionalism
and
basic
customer
service
skills
was
truly
disheartening.
A
gym
should
be
a
place
where
people
feel
motivated
and
supported
in
their
fitness
journey.
Unfortunately,
this
gym
failed
to
provide
that
positive
atmosphere
due
to
its
rude
and
unhelpful
management.
It
is
essential
for
the
success
of
any
establishment
to
have
a
friendly
and
accommodating
staff,
but
this
gym
clearly
falls
short
in
that
regard.
I
strongly
advise
potential
customers
to
steer
clear
of
this
gym
unless
they
enjoy
being
treated
poorly
and
deceived
by
false
promises.
There
are
plenty
of
other
fitness
facilities
out
there
that
value
their
customers
and
strive
to
create
a
welcoming
environment.
Save
yourself
the
disappointment
and
frustration
by
finding
a
gym
with
better
management
and
customer
service.
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