2/5 Ashwin V. 4 years ago on Google
I
wish
there
was
a
2.5
review
because
the
receptionist
took
a
promise
from
me
to
give
them
a
"5"
on
review.
I
promised,
thinking
I
could
give
them
5/10.
Nevertheless,
let
me
start
with
pros:
1)
Amazing
views
of
pyramids
from
terrace
2)
Decent
rooms
3)
Kitchen
use
at
terrace
although
not
clean
4)
Unlimited
supply
of
bottled
water
Now,
cons:
1)
Receptionist
(Mr.Islam)
is
deceptive
and
a
big
liar.
On
first
day,
out
rightly
charged
us
3
to
4
times
for
the
dinner
meal.
He
didn't
allow
us
to
step
out
of
the
hotel
and
insisted
he
will
buy
everything
for
us.
Basically
he
robbed
us
of
around
300
pounds
minimum.
2)
Tour
was
organized
thru
them.
Despite
prior
confirmation,
the
dinner
cruise
on
Day
1
was
not
booked
by
them
and
we
had
to
schedule
it
for
next
day.
3)
The
tour
was
saved
by
Mr.Osama
(tour
guide),
though
he
didn't
explain
much,
it
was
sufficient
for
us.
He
was
friendly
and
funny.
He
didn't
push
us
thru
the
trip.
4)
There
was
Halloween
party
and
loud
noise
out
of
the
terrace.
It
continue
until
4AM
and
we
were
not
offered
a
different
stay
despite
stating
that
I
had
an
infant
with
me.
Lot
of
smoke,
drinks
and
drugs
involved
int
he
party.
5)
Alexandria
day
tour
was
dreadful
since
Mr.Islam
came
with
us
and
pushed
us
thru
for
3
important
locations
within
1
hour.
When
we
reached
the
Library
at
1.00
PM
(opens
at
2.00PM
on
Fridays),
he
out
rightly
lied
without
shame
on
our
face
that
there
was
some
maintenance
work
going
on
inside
the
library.
When
we
said
we
need
to
visit
inside,
he
said
the
tour
was
only
for
8
hours
(though
the
tour
clearly
was
planned
for
12
hours).
6)
Again
on
the
last
day,
tour
was
fine
with
Mr.Osama
being
brought
back
due
to
our
insistance.
Nevertheless,
enough
damage
was
done
by
Mr.Islam
to
lose
3
stars
from
the
review.
Was
surprised
he
could
put
his
face
thru
to
request
for
5
star
review.
Not
sure
how
many
reviews
here
are
genuine.
The
trip
to
Cairo
was
saved
by
Mr.Osama,
Mr.Mahmoud
(the
owner
of
hotel)
and
the
quiet
tour
driver
with
his
good
car.
Otherwise,
it
would
have
been
dreadful
tour.
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