Featured Reviews


Frequently mentioned in reviews: English (17) staff (16) service (15) British (14) courses (14) information (13) test (12) good (12) council (9) helpful (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mo’tasem J. 4 years ago on Google
    (Translated by Google) Too much bad ... They were writers only offered by 199 ... So I said I go ahead ... When we spent on time and I did not tell me my honorable sir at this time of 6 and a half for the 8 and a half to make you 260 ... I said what should I do I do not know what I need to know Are you ... when I came, I registered a 15-dinar fee in exams ... I paid for me why I hadn't told it first ... 270 ... I told him, excuse me, not 260 ... nor tell me my brother in 10 dinars instead of a registration fee ... I killed him. I did not tell me from the beginning, so the total total became 285 ... I paid them 285 and I saw you ... Today I came to the test Harm him or tell me to buy a book for 27 dinars ... I mean, the final total is 312 dinars ... Frankly, if it was from the first one, the idea was accepted ... but Pestiblo one ... I mean, my salary is completely covered once and only 5 (Original) كثير سيئ ... كانو كاتبين عرض فقط ب ١٩٩ ... فقلت اروح اقدم ... لما انفقنا على الوقت ولا بحكيلي سيدي الكريم بهاذا الوقت من ٦ ونص لل ٨ ونص بتصير عليك ٢٦٠ .. قلت شو اعمل خلص ماشي يعني علم ولازم تحسن حالك ... لما اجيت اسجل بحكيلي ١٥ دينار رسوم تقديم امتحان ... صفنت طب ليش ما حكيتو من اول ... بلعتها وقلت تمام خلص بدفع ال ١٥ وبصير مجموعهم ٢٧٥ ... لما اجيت اسجل المرتبه الي عتمدولي اياها بناء على الامتحان بحكيلي ٢٧٠ ... قلتله عفوا مش ٢٦٠ ... ولا بحكيلي اخي في ١٠ دنانير بدل رسووم تسجيل ... قتله طب لي ما حكيت من اول فصار المجموع الكلي ٢٨٥ ... دفعتهم ٢٨٥ وانا بظحك ... اليوم اجيت ع المحاضره ولا بحكيلي اشتري كتاب ب ٢٧ دينار ... يعني المجموع النهائي ٣١٢ دينار ... صراحه لو حكو من اول كان الواحد تقبل الفكره ... بس بستهبلو الواحد ... يعني راتبي كامل طقيته مره وحد٥
    8 people found this review helpful 👍

  • 5/5 Dr-Islam A. 3 years ago on Google
    British Council Amman It is the right place to take courses in languages that will develop your business, experience, career and open opportunities for you. It is a great business organization that you can learn from The perfect experience, and professional skills that staff got. Not only languages courses you'll find But You'll be able to find all most all kinds of courses and articles that you need
    6 people found this review helpful 👍

  • 5/5 Mouna A. 3 years ago on Google
    Best place to improve your English language
    6 people found this review helpful 👍

  • 1/5 Lujain 8 months ago on Google • 15 reviews
    I suggested this place to a friend and went with them today after we’ve booked an online consultation and was very disappointed unfortunately. We thought the “consultation” was to explain the courses offered and what suits each individual, but seems like all the courses are generic and no where near customized for each students needs, no diversity, just like any other English teaching school, which is not what you’d expect from a prestigious institution like the British council. And we’ve tried to call customer support but got no response. Anyway, the consultation turned out to be an interview to test your level in English and I don’t even know how it’s possible to test someone’s language proficiency by reading questions off a computer screen in front of you (questions like what’s your name and what are your hobbies), even though the website indicates that the test should target the four major skills not only listening and speaking☺️. Not to mention every person we’ve encountered there told us that the test is not free but the fees will be deducted from the cost of the course if registered, which was so unnecessary to keep repeating the same information again and again as if we will ask for the money back or run without paying. I could honestly go on on why it was an unpleasant experience but I don’t want to complain too much so I will keep the negativity to myself and keep my review useful.
    4 people found this review helpful 👍

  • 5/5 Samer K. 5 months ago on Google • 439 reviews
    Very good service to your children and family members who want to learn English language

  • 1/5 Omar Abu K. 2 years ago on Google
    Customer service is fairly low, called them 4 times today, no one answered, and when distributor finally picked up, hangs up pretty fast without a single word...
    2 people found this review helpful 👍

  • 2/5 Jinny K. 1 year ago on Google
    British council is an international organization offering education opportunities to non-native english speakers. Even though there were recently written negative reviews I did not care cause everyone has an opinion. So I booked a consultation which is mandatory to find out my level before register(You need to pay 15Jd and it will be deducted once you register for courses) Before having concultation, all students can send an email about theirs needs or goals of learning English. So I sent an email to check whether they have classes matched to my needs. But no one replied me back during few days. So I went to British Council without any reponse upon my reqeust and had a consultation. After consultation, I asked a consultant what I really want to learn at British council and asked 2-3times about their courses. She gave me the wrong answer but she told me they a various courses and suggest me to take a 60 credit courses(cause its the cheapest). But I decided to take 20 courses first. Then I took a class with high expectation(it is an agency of the UK!) but my experience in class was not good at all. There are no british but only teachers who studied in the UK. It doesnt matter at all whether they are british or not but it does matter how they teaching students. They(at least 2-3 of teachers I met) do not know how to control the class. And education material is not good as well. So I decided to quit. (There are more reasons for my decision but I will not write them.) It is not my first time of register for a 2nd language courses in an organization run by government. But THIS was the worst. At least for me, it was not a pleaseant experience at all.
    2 people found this review helpful 👍

  • 5/5 AHMAD A. 1 year ago on Google • 213 reviews
    I have visited the council many time within one month and found a warm welcomed smile and a helpful staff. Honestly, I feel great about the services they provide and about everything they provide and support me in. Many thanks for everyone there. .

  • 5/5 Maher N. 1 year ago on Google • 30 reviews
    The place is very nice and I took the computerized IELTS test and it was also easy and the staff are very respectful and can help you about the test date and place of the test
    1 person found this review helpful 👍

  • 5/5 Wafa Q. 8 months ago on Google • 18 reviews
    Great people they are so nice and helpful Every thing was organized and clear in professional way. Thanx for your efforts 👍
    1 person found this review helpful 👍

  • 1/5 Noor K. 3 years ago on Google
    The customer service never picked up I've been trying to contact you for more than a month! Other than that the payment for the staff venue are delayed and the service is even worst that bad!
    1 person found this review helpful 👍

  • 5/5 Shaimaa T. 10 months ago on Google
    If i want to describe studying in the teaching center of the British council i can say it's exciting flexible and interesting, you will meet different kinds of people from multiple nationalities and it will be so fun. practicing English there is so easy and comes natural without the fear of embarrassment.
    1 person found this review helpful 👍

  • 1/5 Ahmad K. 3 years ago on Google
    I have try to call the British Council on 06 460 3420 about 5 times, I have No Answer to my questions until this moment. No one Answered the calls.
    1 person found this review helpful 👍

  • 1/5 Shahed K. 1 year ago on Google
    After visiting the British council in Amman i had bad experience with the receptionist, as i came in to know more information about the courses. There was 2 girls at the reception with no respect, i was hoping to get better response regarding my query. Both girls were unprofessional in trems of talkin to customer as well as giving information regarding the courses i belive that they need more training. Kindly take my matter seriously. Thank you.
    1 person found this review helpful 👍

  • 5/5 Ali M. 3 years ago on Google
    Was a great place to learn English
    1 person found this review helpful 👍

  • 5/5 Edward J. 2 years ago on Google
    I think it is the best place to enhance English language skills in Amman..
    1 person found this review helpful 👍

  • 4/5 Hanadi A. 2 years ago on Google
    The place needs improvements.
    1 person found this review helpful 👍

  • 5/5 Steiner M. 5 months ago on Google • 100 reviews
    Jordan British Counsil is very nice building and staffs are very helpful. It was able to complete my task earlier than i tbought. Good Service!!!

  • 4/5 Emad I. 7 months ago on Google • 33 reviews
    Nice clean place. The customer service telephone service needs to be enhanced as the operator is based in Egypt and gives inaccurate information about Amman branch. The problem is whenever you ask a question in Amman the staff tell you to call customer service number!

  • 4/5 Emad I. 9 months ago on Google • 32 reviews
    I took couple of international exams in there, the place is neat and clean and the staff is somewhat friendly.. yet i remember one lady from staff giving exam instructions in a tone, as if we were kindergarten students rather than mature experienced adults.. but overall good settings, pc and equipment…

  • 5/5 Nael D. 4 months ago on Google • 16 reviews
    Prestigious place, helpful staff24seven!!!

  • 5/5 Abdullah A. 1 year ago on Google
    Easy to find location and great service. Friendly and helpful staff

  • 3/5 Majed S. 3 years ago on Google
    (Translated by Google) I was not able to go because he is not working now due to the Corona pandemic (Original) لم استطع الخول لانه لايعمل حاليا بسبب جائحة كورونا

  • 1/5 jordan t. 1 year ago on Google
    Unprofessional employees not helpful at all

  • 5/5 ibrahim a. 2 years ago on Google
    Very nice place to learn English.

  • 5/5 Ehab A. 3 years ago on Google
    Nice and beautiful

  • 5/5 mohammad h. 3 years ago on Google
    (Translated by Google) useful (Original) مفيد

  • 5/5 Manal A. 1 year ago on Google
    I want to thank everyone works in Amman office, everything is well organised, especially IELTS team. Your office always work to develop services and it is really benefit. In addition, I want to send big thanks to Mr. Saed for all his collaborating and coordinating to solve any issues related to IELTS exam registration, his efforts are highly appreciated!

  • 5/5 Fayez R. 3 years ago on Google
    Nice place

  • 1/5 Raed _. 1 year ago on Google
    Not impressed at all really. I have asked for simple information on Tuesday around 3:30 and I got response on wednesday that next week will be contacted regarding the information, Now my question to the management of the british council like this.... why simple information would take three working days or lets forget about tuesday and count two days! I am just curious why two days for a simple information about exam, knowing that I have sent the information of the center that will make the exam in Dubai, is there any criteria regarding making the customers suffer when they ask for information? more questions.. does the management care about the customers satisfaction? Does it really need three days for coordination? how many days the potenial customers for british councel must wait and be patient for the information be provided? I hope someone come with answers for these questions, another question,, is it too much hard to call the center in Dubai and ask them about the proceedure to make the exam in Jordan? Is there any monering on the Britsh counceil empolyee, I just really dont understand !

  • 1/5 Sami A. 1 year ago on Google
    No parking. Rude and annoying staff. Didn't see any Brits just a bunch of arrogant disrespectful bilingual kids and to top things up the cost of the courses is over priced. Highly NOT recommended.

  • 5/5 Faisal A. 1 year ago on Google
    I would like to thank Ms. Aseel for the professional technical support, I greatly appreciate her assistance with my case.

  • 5/5 Wajeeh D. 1 year ago on Google
    Well organized, and kind reception

  • 5/5 Mohammad Abu A. 3 years ago on Google
    Very professional, excellent place to get your English skills tested and certified.

  • 3/5 Osama J. 1 year ago on Google
    The level exam fee is 15 dinars.. I paid 20 dinars, and the employee told me that he did not have change and asked me to go and get him change and told me that it is not his problem and that it is mine that I do not have change. I complained to the supervisor, but he answered me that he also does not have change and I have to go out of the center and look for change abroad myself. He was very unprofessional and rude

  • 5/5 abdullah a. 1 year ago on Google
    The reception was very bad, but the hostess, Nevine, was very nice and helpful with everyone

  • 4/5 abdulkarim h. 1 year ago on Google
    The British councel is a very organized office and its employees are well trained to serve its visitors..

  • 5/5 Ghalia D. 1 year ago on Google
    Amzingggg fooooood best stuff ever

  • 5/5 adeeb q. 3 years ago on Google
    I had a negative review on here at first, but the staff immediately contacted me from 2 different numbers and each contact provided me with a very excellent service and answered every question I had no matter how silly it was, so I would like to thank the wonderful staff at the British council for their amazing service.

  • 4/5 شمس �. 3 years ago on Google
    Good, very good

  • 5/5 WM M. 9 months ago on Google
    The British Council's staff were incredibly friendly and welcoming, making our visit a delightful experience!

  • 3/5 عبدالله محمد ابو �. 11 months ago on Google
    The British Council is an advanced institute and uses very modern educational methods and distinguished trainers who have the ability to communicate information in an easy way, but I expect that English grammar should be separated and explained better from conversation and writing

  • 2/5 Random Guru T. 10 months ago on Google
    Perhaps in the registration form after you ask why the candidate would like to take the test and the candidate chooses “Immigration Purposes” you can direct them to the required test which is “General Training” and not allowing them to go on with registering for the Academic module since it will not serve their purpose.

  • 5/5 Omar A. 1 year ago on Google
    I want to thank the british council for improving my English language and specially mohammad flefil he is a very good person and helped me a-lot by answering my inquiries in a nice and professional way and also when i had a placement test with him he correctly gave the level i need to start from thank British Council and mohammad

  • 1/5 it's D. 1 year ago on Google
    To be honest, the staffs are kind and the teachers as well however, i took 20 ielts credits there and I can say I only got benefits about 17%, they could have put more efforts about the materials of each class. Therefore, it's a waste of money, time and efforts as well, I get better knowledge about the ielts exam on social media/websites for free better than those 20 credits. Hopefully this issue gets fixed soon. Also, you can't contact your teachers even through emails, meaning you won't be able to get any further help about the class itself or feedback about your writing samples from the teachers. Makes absolutely no sense and therefore, you should depend on yourself and search for other helpful resources.

  • 5/5 Sameer Abo O. 9 months ago on Google
    The place is so much better than expected, they are very cooperative and professional in dealing with customers

  • 1/5 Layan N. 8 months ago on Google
    Very bad service it takes forever to call them the calling process is very complicated and it doesn’t even work I have been waiting for my speaking test for weeks and it has not happened I have made 2 complains and I got zero phone calls from them in addition they do not receive any emails I tried sending an email to them it did not work my email was not sent to them they did not receive it in general its very hard to reach out to them and even for complains they are no help.

  • 5/5 Doaa Z. 3 years ago on Google
    Very neat, strict precautionary measures regarding masks, gloves, etc.

  • 4/5 Ahmed A. 4 years ago on Google
    It's so good 👍

  • 4/5 Saif S. 3 years ago on Google
    Good place for teaching English language Safe and peaceful for children But know after covid-19 crisis We can't get good deal to improve our skills

  • 5/5 Batool R. 6 months ago on Google
    Amazing customer service. They’re all helpful. I wish them all the best.

  • 5/5 Soad N. 5 months ago on Google • 5 reviews
    It's very beautiful place very comfortable and they have a very nice teachers, big Thanks for teacher 'Sahar Haddad' she is amazing i love her. ❤️

  • 5/5 Hamza Ahmad I. 3 years ago on Google
    The place is very clean and well organized, they have taken extensive measures regarding COVID19, and the staff were very friendly and collaborative.

  • 5/5 Ibrahim S. 4 years ago on Google
    Excellent

  • 5/5 MASSIMO C. 3 years ago on Google
    Best place to learn english

  • 4/5 Ali H. 3 years ago on Google
    (Translated by Google) The place is distinguished, and the workers at the center are hard-working for the purpose of performing the exams (Original) المكان متميز والعاملين في المركز متشديين لغرض اداء الامتحانات

  • 3/5 Hassan J. 4 years ago on Google
    Good

  • 5/5 مصطفى �. 4 years ago on Google
    (Translated by Google) A sophisticated and cheap complex and good treatment (Original) مجمع راقي ورخيص ومعامله جيده

  • 1/5 Ghaleb B. 4 years ago on Google
    NOT Well organized and tests results are not accurate fir IELTS

  • 5/5 محمد �. 4 years ago on Google
    Good

  • 5/5 Iyad H. 4 years ago on Google
    Really nice staff

  • 5/5 Mohammad Abu n. 4 years ago on Google
    The Best

  • 5/5 Mohammad S. 4 years ago on Google
    👌👌

  • 5/5 Raed D. 4 years ago on Google
    🌹💯👍

  • 1/5 Ebrahim G. 4 years ago on Google
    The employee who took the fees did not explain to me that the exam place is not in the center but in a hotel I accidentally saw the place in the paper a week later.

  • 5/5 hussein z. 4 years ago on Google
    Amazing staff

  • 5/5 Azmi A. 4 years ago on Google
    (Translated by Google) A systematic educational center ... creativity in communicating information to students (Original) مركز تعليمي منهجي .. إبداع في توصيل المعلومه للطلاب

  • 5/5 Mo H. 3 years ago on Google
    (Translated by Google) Excellent English institute (Original) معهد انجليزي ممتاز

  • 4/5 Ali Y. 4 years ago on Google
    It's not good location. I hope that will change in the future

  • 5/5 Mustafa S. 3 years ago on Google
    Organised and clean. Good customer service as,well.

  • 3/5 Ahmad M. 4 years ago on Google
    The organisation is good here; I took the IELTS once here, and everything went good

  • 5/5 Alaa H. 4 years ago on Google
    Interesting place to learn English, for bad I didn't start studying,but I hope that soon 😄

  • 5/5 Ahmed S. 4 years ago on Google
    Great place to be

  • 5/5 Verdo L. 4 years ago on Google
    Very nice and interesting.

  • 5/5 mohannad a. 2 years ago on Google
    Used for giving lectures in English language at highest level of teaching methods

  • 1/5 Anas M. 3 years ago on Google
    No phone calls answer

  • 1/5 Ayham A. 3 years ago on Google
    Very bad customer service!! I asked for a refund, and they wouldn’t answer my email or my calls ever since!

  • 3/5 NS M. 2 years ago on Google
    Building and facility became worse because of COViD time....strongly needs renovation.

  • 1/5 Motez A. 2 years ago on Google
    Costumer services is low, No one answers phone or emails!!

  • 5/5 Hamza S. 2 years ago on Google
    The best academy to speak English fluently

  • 5/5 Ashraf G. 2 years ago on Google
    A 5-minute around there was done in 5 minutes. Good job!

  • 5/5 Mousa T. 2 years ago on Google
    Good service as Good price

  • 5/5 bm2k92 1 year ago on Google
    As it's being run by non Jordanian regulations you can finish your work there in few minutes also try to avoid it at ILETS exam dates as it will be crowded

  • 5/5 Mohammad Naser Q. 3 years ago on Google
    Perfect location Cooperative crew Marvellous experience

  • 5/5 Zainab R. 1 year ago on Google
    I highly recommend it for who want to improve their english.


Call +962 6 460 3420 Open on Google Maps

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