3/5 Bridget J. 4 years ago on Google • 1 review
Love
the
concept
and
the
coaches!
You
get
a
great
workout
here.
However,
I
am
disappointed
that
for
the
past
month
the
monitors
displaying
the
statistics
of
the
heart
rate
do
not
work
throughout
the
studio.
Sometimes
they
work
by
the
treadmills
but
sometimes
they
are
all
out.
The
whole
point
of
“Orange
Theory”
is
to
know
if
your
heart
is
in
the
orange
zone.
The
work
around
is
to
keep
your
phone
open
and
synced
the
entire
class,
but
that
drains
the
phone
battery
and
is
not
practical.
During
my
trial
class
everything
worked
perfectly,
they
emailed
me
my
results
from
the
class
and
it
allowed
me
track
everything.
I
was
so
excited
by
this
I
immediately
purchased
a
subscription
and
OTF
heart
tracker.
Big
mistake.
They
basically
say
you
have
to
do
a
subscription,
which
is
really
odd
and
I
wouldn’t
recommend
it.
Once
they
got
my
credit
card
information,
the
technology
stopped
working
and
they
have
no
incentive
to
help.
The
staff
doesn’t
seem
to
care
that
the
monitors
do
not
work
and
despite
them
being
down
for
weeks,
there
is
no
timeline
for
when
they
will
work
again.
The
OTF
heart
tracker
is
15
KD
and
useless
so
unless
they
fix
their
system
I
wouldn’t
recommend
buying
it.
Again,
the
classes
are
wonderful,
coaches
are
motivating,
the
music
is
great,
etc.
But
for
the
high
price
of
classes
and
OTF
heart
tracker
it
is
unacceptable
that
the
monitors
don’t
work
everywhere
in
the
studio.
2 people found this review helpful 👍