5/5 Sherwette M. 4 years ago on Google
My
restaurant
experience
with
Poke
& Co
A
couple
of
months
ago
I
wrote
a
blog
post
in
neuromarketing
blog
about
the
restaurant
experience,
and
how
you
can
use
consumer
behavior
principles
and
embed
them
within
this
experience
to
get
the
best
out
of
it
as
a
restaurant
owner.
…
and
so
today,
I
have
decided
to
go
through
the
steps
of
the
restaurant
experience
as
a
customer
in
one
of
my
very
favorite
restaurants
here
in
Dubai,
which
is
Poke
&
Co.
---
Step
1:
Discovery - Word-of-mouth
It
started
off
contemplating
with
my
team
at
work
on
our
options
for
lunch.
It
was
too
hot
for
us
to
go
out
and
grab
something,
and
so
one
of
my
work
friends
suggested
we
order
from
Poke
&
Co.
I
was
like,
"What
is
that?"
My
friend
told
me
it's
sushi
in
a
bowl.
Knowing
me,
and
knowing
that
I
absolutely
love
sushi,
and
knowing
that
I
love
healthy
food,
even
more,
I
was
intrigued.
Do
you
know
that
sushi
rice
has
sugar?
So
those
sushi
rolls
aren't
that
healthy
after
all.
But
hey,
having
sushi
in
a
bowl
of
salad,
possible
with
zero
carbs
or
even
selecting
brown
rice
or
quinoa
as
my
carbs
base - that
is
just
a
dream
come
true
for
me.
Step
2:
Food ordering
It
seemed
like
there
are
multiple
best
sellers
and
already
made-up
bowls
for
you
to
choose
from.
There
was
also
the
option
to
build
your
own
bowl.
Oh,
by
the
way,
we
used
Zomato,
a
third-party
app
to
customize
our
order.
It's
my
favorite,
my
second
best
is
UberEats.
Oh
and
in
case
you
didn't
know,
which
most
probably
you
don't
know,
I
pretty
much
live
off
delivery.
Dubai
life
I
guess.
I
wasn't
sure
what
to
order,
and
so
I
let
my
friend
choose
for
me
what
he
loved
the
most.
I
wanted
to
have
the
best
experience.
Step
3:
Food Delivery
I
can't
quite
remember
how
fast
it
took
to
deliver
because
that
was
about
two
years
ago.
However,
I
did
order
it
today
and
it
took
about
30
minutes
from
the
time
I
ordered
until
it
arrived
at
my
door-step.
One
more
thing.
Today,
I
didn't
use
Zomato,
but
I
ordered
straight
from
Poke
&
Co
website,
and
guess
what?
I
got
a
25%
discount.
How
awesome
is
that?
So
instead
of
saving
the
money,
I
just
added
extra
Tuna
to
my
bowl.
Good
for
me.
More
food
to
enjoy.
The
food
gets
delivered
with
ice
wrapped
around
the
bowl,
because
it's
sushi,
and
I
do
live
in
Dubai
so
that
raw
fish
needs
to
stay
cool.
Oh,
and
by
the
way,
you
can
also
order
through
Facebook
messenger
or
through
their
mobile
app.
I
love
the
options.
Step
4:
Paying
the bill
Ordering
from
Zomato,
you
can
either
add
your
credit
card
or
you
can
choose
to
pay
using
Apple
pay
without
inserting
your
card
information
in
their
app.
However,
when
it
came
to
ordering
from
Poke
&
Co
website,
I
wasn't
really
sure
if
I
trust
it
enough.
I
didn't
want
to
put
my
credit
card
information
and
also
I
don't
have
cash
in
my
wallet.
The
good
news
is…
I
had
the
option
to
pay
by
card
on
delivery
and
so
I
choose
to
use
that
as
my
payment
method.
Step
5:
Telling
my friends
I
guess
that's
what
I
am
doing
now,
I
am
spreading
the
word.
I
haven't
really
dined
in
except
for
their
'pop-up'
version
in
Emirates
Towers,
which
if
you
ask
me
is
pretty
simple.
Given
that
there
aren't
many
tasty
healthy
quick
food
options
in
Emirates
Towers,
even
though
it's
small
compared
to
other
restaurants,
it's
doing
pretty
well.
Other
than
that,
I
always
ordered.
It's
tasty
guilt-free
food,
and
if
I
wasn't
for
the
fact
that
I
can't
have
sushi
every
day,
I
would
pretty
much
order
it
every
day.
I
know
there
are
other
'cooked'
proteins
to
choose
from,
but
my
heart
is
weak
for
what
I
love
the
most,
which
is
raw
tuna
and
raw
salmon.
---
My
restaurant
experience
with
Poke
&
Co.
was
based
on
delivery,
which
I
am
guessing
is
an
experience
to
many
of
us
who
live
in
Dubai.
Some
restaurants
are
better
to
dine-in,
where
others
are
perfect
for
delivery,
which
in
this
case
is
Poke
&
Co.
I
just
can't
imagine
having
medium-rare
steak
delivered
to
my
doorstep,
not
sizzling
hot.
Can
you?