Al Tawar Health Center image

Al Tawar Health Center

Medical center

😠 Dont bother with appointment they give 0% effort on coordination and people with appointment still have to wait and 3 people who came after me with no appointment got to see the doctor before me …?!?!? Is this even a health center? Even going emergency you have to wait depressing to see kind of qua... People often mention center, health, staff, appointment, time, service, vaccination, vaccine, doctor, good,


Address

Al Nahda St - Al Twar - Al Twar 1 - Dubai - United Arab Emirates

Website

dubaihealth.ae

Contact

+971 800 60

Rating on Google Maps

3.90 (145 reviews)

Open on Google Maps

Working Hours

  • Monday: 7:30 am to 10 pm
  • Tuesday: 7:30 am to 10 pm
  • Wednesday: 7:30 am to 10 pm
  • Thursday: 7:30 am to 10 pm
  • Friday: 7:30 am to 12 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: center (21) health (18) staff (15) appointment (13) time (11) service (11) vaccination (11) vaccine (11) doctor (10) good (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ahmed 2 years ago on Google
    Dont bother with appointment they give 0% effort on coordination and people with appointment still have to wait and 3 people who came after me with no appointment got to see the doctor before me …?!?!? Is this even a health center? Even going emergency you have to wait depressing to see kind of quality in UAE
    3 people found this review helpful 👍

  • 5/5 Ismaeel Y. 5 years ago on Google
    (Translated by Google) I thank the management of the center for their concern, care and follow-up And making continuous improvements to provide better services to auditors . A center of excellence with its management, staff, services and good treatment (Original) اشكر ادارة المركز على اهتمامهم و رعايتهم ومتابعتهم والقيام بالتحسينات المستمرة لتقديم افضل الخدمات للمراجعين . مركز متميز بادارتة وموظفيه وخدماته وحسن المعاملة
    3 people found this review helpful 👍

  • 1/5 Jemar J. 2 years ago on Google
    They ruined my appointment, Just only for debit payment, there's no such instruction in sms either email regarding payment, arabic lady cashier or registration was emotion less, she doesn't bother about your feelings, you'd earn time day and effort for appointment then it turn into disappointment, Next time give clearly instruction for resident what is exactly procedures to make transactions smoothly. First time i've experience in government to pay only not cash, covid 19 was neutralized already, make no sense,it seems like laziness or they do it in purpose.
    2 people found this review helpful 👍

  • 5/5 Chloe C. 3 years ago on Google
    Dubai Health Authority has specialized in providing Medical services for individuals and local government authorities and any other entities and determining the ...
    2 people found this review helpful 👍

  • 1/5 Yasser 1 year ago on Google
    Please AVOID !!! Totally unprofessional staff I have never seen in my life. I took my son as emergency cases due to breathing difficulty and high fever, they wasted my 1 hour and put my son at risk because I heard the doctor outside she came and she was fighting with nurses and saying why I have too many patients I will not see them and she left the place and then nurses wasted my time looking for some other doctor and after that doctor came she put fever medecine which didnt work and she put oxygen on him and then she said please take him to hospital as we dont have Xray facilities. This is ridiculous response to emergency case Avoid this place.
    2 people found this review helpful 👍

  • 5/5 Sameer V. 3 years ago on Google
    As a Government clinic, I experienced a very co operative staff and Services.All medical Staffs and Doctors were very polite and service oriented. All my my visits (more than 30), I didn't have any bad experiences. Thanks DHA.
    2 people found this review helpful 👍

  • 3/5 Ab A. 3 years ago on Google
    Due to Covid19 situation they dont accept customers for child vaccination and will guide you to Al Mamzar health center.. just for public info
    2 people found this review helpful 👍

  • 1/5 Sabiha S. 2 years ago on Google
    i take 2 covid vaccine doses from al tawar center march 2021 but they still not update my 2nd dose alhosn app shows only 1 dose i even write many times
    2 people found this review helpful 👍

  • 5/5 ISMAEEL Y. 4 years ago on Google
    (Translated by Google) Al Twar Center is one of the most distinguished health centers Thanks to the wise management interested in all details of the delight of the dealers May God reward you all good medical and nursing staff Management and all employees (Original) مركز الطوار من المراكز الصحيةالمتميز من جميع النواحي بفضل الادارة الحكيمة المهتمة بكل تفاصيل اسعاد المتعاملين جزاكم الله خيرا جميعا الكادر الطبي والتمريضي والادارة وجميع العاملين
    1 person found this review helpful 👍

  • 1/5 Amaka Aronu C. 3 years ago on Google
    Highly disappointed... after paying for consultation which isn't needed , only for them to tell me ,the treatment isn't available and referred me to nad al hamar. When I arrived the health center, they are asking why I was referred to the WRONG place in the first place. Time and money waisted which I could have used in a private clinic and saved time.
    1 person found this review helpful 👍

  • 2/5 Abdullah A. 3 years ago on Google
    Totally unorganized feels like a fish market exactly
    1 person found this review helpful 👍

  • 5/5 abilash a. 3 years ago on Google
    Dr. Farzaneh Niknam- I really appreciate your care. Hats offf!!
    1 person found this review helpful 👍

  • 5/5 Francisco S. 3 years ago on Google
    I just had the COVID-19 test done for free in Al Towar Health Center. Walked in with no appointments. I said I have to go to Abu Dhabi and that's it
    1 person found this review helpful 👍

  • 1/5 Wendy Joan A. 4 months ago on Google
    I came there just to check my blood pleasure, I was dizzy and light headed by the time I get there but they refused to get my BP checked and asked me to register first to before they do anything. Its an emergency and the que to get registered is long. Useless to call a health care center they dont even help.
    1 person found this review helpful 👍

  • 1/5 LALDUHAWMI T. 1 year ago on Google
    Most Disorganized Place Ever! I went there for vaccines, such disappointment! It was like olden day with no computer, instead of coordinating among themselves, they sent you here and there just to ask if they have the required vaccines and come back, sent you again to ask the costs of vaccines! Working in the same place, with lots of computers, no communication or cooperation whatsoever! I had to go back to registration counter 5 times, and take token every time and wait again just because they don’t communicate among themselves! The lady at the reception was so incompetent, always talking to someone in her earphones I guess, her speed was as slow as turtle, took me about 1 hr just to pay for the 4 vaccines with the help of her colleague. I knew what vaccines I wanted and sent me to doctor for consultation which costed 112 Aed and insisted I do antibody test first which costed 93 Aed, and asked me to come back after result which I would be able to see in DHA app, I asked them if there is any number to contact if I can’t see in the app and as I need those vaccines urgently. They said no, I can see in the app. The next day, couldn’t see such results and just came back anyway just to learn the result was already out but no where to see in the app. I wasted my appointment, time and money. The next day, the registration lady wanted to charge me again for consultation and I insisted I already paid. Such a ridiculous place!
    1 person found this review helpful 👍

  • 4/5 Mohamed B. 4 years ago on Google
    (Translated by Google) It is relatively small but the kids section is excellent (Original) صغير نسبيا بس قسم الاطفال ممتاز
    1 person found this review helpful 👍

  • 5/5 Praveen L. 1 year ago on Google
    I had my yellow fever vaccination done. I was very happy with the services rendered. The staff were friendly and courteous. Both the Doctor Ferzaneh and the nurse Juby who did the consultation and administered the vaccine were professional. They even completed the procedure even before my allotted time. Well done DHA al Twar Clinic and staff.
    1 person found this review helpful 👍

  • 4/5 Masna P. 5 years ago on Google
    This is our nearby health center and we go there for our health needs. Has a very clean and friendly atmosphere. Child health services are perfect here. Good nurses are a plus. Most of the doctors here are very knowledgeable.
    1 person found this review helpful 👍

  • 4/5 Hdhidiodkej 5 years ago on Google
    (Translated by Google) This center is relatively small, but very useful for getting your tasks done. The center includes a branch of the Roads and Transport Authority for registering vehicles, a pharmacy for purchasing medicines, a sewing shop for adjustments to your clothes, a shop for glasses, a branch of the "dnata" travel agency, in addition to branches of the Dubai Chamber and Department of Economic Development. If you want to have a refreshing drink after completing these tasks, visit Caesar's Restaurant & Sweets to savor the most delicious flavors. (Original) يعتبر هذا المركز صغيراً نسبياً، إلا أنه مفيد جداً لإنجاز مهامك. يحتوي المركز على فرعٍ لهيئة الطرق والمواصلات لتسجيل المركبات، وصيدلية لشراء الأدوية، ومحل خياطة لإدخال التعديلات على ملابسك، ومتجراً للنظارات، وفرعٍ لوكالة سفريات "دناتا"، بالإضافة إلى فروعٍ لغرفة دبي ودائرة التنمية الاقتصادية. إذا رغبت بتناول مشروب منعش بعد الانتهاء من هذه المهام، قم بزيارة مطعم وحلويات قيصر لتتذوق أشهى النكهات.
    1 person found this review helpful 👍

  • 5/5 rajina s. 3 years ago on Google
    Excellent services..Doctors and staffs are friendly and very much cooperative .The clinic is well organized and clean
    1 person found this review helpful 👍

  • 5/5 Nazreen F. 1 year ago on Google
    Hanin al Ali at the counter was extremely helpful both with providing information and guiding me to the right person. She assisted me with appointment and was very kind. Dr Najma at clinic 1 was so kind and understanding and helped my son who is a child of determination settle well. I Highly recommend Al Tawar health center for the their outstanding customer service and patient treatment.
    1 person found this review helpful 👍

  • 2/5 Bin S. 3 years ago on Google
    Went for 1st dose of Sinophram vaccine, I had an appointment at 12:15pm, went to the Centre at 11:40 for registration but long wait until my turn came at around 1:40pm. The process is slow as only two locations inoculation were administered. Hopefully, they can fast track the process in future.
    1 person found this review helpful 👍

  • 5/5 Liliya N. 1 year ago on Google
    Medical center - very clean with super attentive nurses and staff. Took my son for his vaccination as we still waiting for his passport to be issued and can’t get him on the insurance. You will have to book an appointment prior coming - it can be done via phone or email - I just googled dha health center and dialed the number shown in google. For the child you will have preregistration via email the MRN and in the health center to complete the health card issuance in order to avail free child vaccination. Health card will cost you 120AED and valid for 1 year. In case if you are in the situation like us - you have kids and can’t process their insurances yet, that’s the best and cheapest vaccination service to avail. Next appointment will be done by the nurse, it’s easier than calling the agents and quicker. Prior to the vaccination the baby will be examined by the doctor and the nurse will take the needful measurements- height and weight of the baby. Overall good experience
    1 person found this review helpful 👍

  • 5/5 Ayisha T. 10 months ago on Google
    The staffs are very helpful. They have helped a lot to get my baby's vaccine appointment on time.nurse asked lot of questions about baby development and learning. Neat and clean, ample space for parking.
    1 person found this review helpful 👍

  • 4/5 Firas X. 2 years ago on Google
    (Translated by Google) Good (Original) جيد
    1 person found this review helpful 👍

  • 5/5 eric Jose a. 2 years ago on Google
    Dr.Rayan thank you i really appreciate your care for my 2nd dose vaccine...
    1 person found this review helpful 👍

  • 1/5 Nerissa Rose S. 3 years ago on Google
    Very bad experience yesterday (4PM) the lady in the entrance is very DISRESPECTFUL. I understand i dont have appointment but im seeking for treatment. I know you just doing your job but not that way your in a public service we shouldn't be treated that way because we are not arabic. I hope what happened to me wont happen to others. Keep safe all no one cares!
    1 person found this review helpful 👍

  • 5/5 chele v. 1 year ago on Google
    i went yo alqusais health center for my 2nd doze vaccine,but sadly its closed.. here in al towar center,you have available covid vaccines??tnx for the response.

  • 5/5 Prinesh K. 5 months ago on Google
    Thank you Al Tawar health center [Dubai health]. Today our twins babies got their 1and half years vaccine. The doctor and the nurses are so good. And the way they are concern about kids health and progress even we will not get from private hospitals itself. Feeling so good about the atmosphere of this center. Thank you so much.

  • 5/5 سري �. 5 years ago on Google
    (Translated by Google) Thank the clinic staff 😀 (Original) اشكر العاملين في العيادة 😀

  • 5/5 Diana D. 1 year ago on Google
    Everything is very fast. I did vaccination there. All procedures took maybe 20min max. All staff are professionals and polite.

  • 5/5 Sajjad H. 5 years ago on Google
    Good

  • 5/5 Sumith A. 11 months ago on Google
    Nice place for child vaccine. Today I visited here for my baby's vaccination, the vaccination nurse & Dr. Fatma Alolama was extremely helpful. Good experience.

  • 5/5 Anil K. 1 year ago on Google
    10 Jan 2023 Came here with appointment for Covid 19 test. But when I said I already have Covid and need to consult doctor because of difficulties. The counter number 3 local lady was so nice she called a nurse and she directed me to one consulting room. They took my vitals and doctor came and checked my throat and my chest. Then she said she will give me medicine and don't want to expose me to x-ray. All the three people I interacted were very helpful and nice. The doctor and nurse explained everything very elaborately. Overall I say that this clinic visit was superb and worth. Feel so comforted. GOD bless them.

  • 5/5 Arya 1 year ago on Google
    Me and my mother went there today to get our Pfizer booster and found the place very clean and the staff (the security, nurses, nursing head) all were very kind and treated us with respect and love. They did an amazing job and we left with a smile. Sometimes these small things make a big difference. Salute!

  • 5/5 Jayaraj Gopinath A. 1 year ago on Google
    DHA health centre for Dubai residents based at Al Tawar. Those with MRN and insurance can have medical service and those who are without insurance will have to pay for the services. A well organised medical centre with good facilities for a medical clinic.

  • 1/5 SHAKIR V. 1 year ago on Google
    I came today morning and asked kids docter some details related to vaccine for my son and her reply was in a rude manner . Other staffs are good .

  • 1/5 Malik S. 2 years ago on Google
    very bad service i take 2 covid vaccine doses from al tawar medical center but it just show 1 in alhosn app I'm complaining 1 year they still not update my certificate

  • 5/5 कृष्ण �. 3 years ago on Google
    How can i take injunction for covid 19????

  • 1/5 Bianca M. 2 years ago on Google
    Very bad service. Went for my 1st dose on time.it was 4 to 5.but at 4pm they said they closed already. They had to work until 5.but staff left around 4.20. I was standing outside after drive 1 hour from dubai to sharjah. It was very hot. Really disappointed . I hope management will take action

  • 5/5 Vidhya M. 2 years ago on Google
    Such a smooth experience to do a PCR test before travelling. No crowd.

  • 5/5 Aseena M. 3 years ago on Google
    I recently took influenza vaccine for my kid Muhammed Ahsan from DHA Tawar Health Center. Vaccine is absolutely free of cost for kids. I am appreciating DHA for this great movement. Tawar clinic also done great service. The nurses are very good, kind with well knowledge. I would like to extend special thank you for the professionalism, adaptability and the way they handle kids during vaccination.

  • 5/5 nazish a. 3 years ago on Google
    I found Al Tawar health center management very honest and dedicated, because I had a bad experience with Al Tawar , and I complained to DHA about simple registration took hours, although medical staff are very good and cooperative. The Good thing is DHA not only took action but Al Tawar called me and vowed to resolve this issue. After few days I visit again and really they solve the issue and quickly register... This is very rear specially in Hospitals that if you report they do some action above words

  • 5/5 KHUZAIMA AKBAR A. 2 years ago on Google
    exellent service

  • 5/5 Hisham W. 2 years ago on Google
    (Translated by Google) I thank the management of the center for the vaccination services, very excellent (Original) اشكر ادارة المركز على خدمات التطعيم جدا ممتاز

  • 5/5 Shabna S. 2 years ago on Google
    Good services

  • 5/5 Raheel A K. 3 years ago on Google
    Very professional

  • 5/5 Arif H. 3 years ago on Google
    Quicker than private clinics for Covid tests.

  • 5/5 Insaf a. 5 years ago on Google
    Good service freindly staff Lovely atmosphere

  • 4/5 sudheer s. 3 years ago on Google
    Professional service and friendly staff.

  • 5/5 Sinitha U. 3 years ago on Google
    A very good atmosphere in regards of cleanliness and the staff (nurses and doctors)..

  • 1/5 sultan a. 3 years ago on Google
    (Translated by Google) I was not able to contact the clinic directly by phone (Original) لم استطع التواصل مع العيادة بشكل مباشر هاتفيًا

  • 5/5 Yassin Al H. 3 years ago on Google
    (Translated by Google) While we are proud of the human capabilities and competencies of the authority in various fields, specializations and job levels, we are confident that the team spirit, whose importance His Highness Sheikh Mohammed bin Rashid always emphasizes, is what will lead us together to excellence, and to what we desire and seek. To our community. (Original) إننا إذ نعتز بما تزخر به الهيئة من قدرات وكفاءات بشرية في مختلف المجالات والتخصصات والمستويات الوظيفية، فإننا على ثقة في أن روح الفريق الواحد التي دائماً ما يؤكد على أهميتها صاحب السمو الشيخ محمد بن راشد، هي التي ستقودنا معاً إلى التفوق، وإلى ما نرجوه وننشده لمجتمعنا.

  • 5/5 Khalid N. 4 years ago on Google
    (Translated by Google) excellent (Original) ممتاز

  • 5/5 Maestro T. 4 years ago on Google
    Exactly what I wanted

  • 4/5 V A. 5 years ago on Google
    dubai government Clinic. enough free parking

  • 5/5 Aminlal R. 5 years ago on Google
    Lovely atmosphere as a home and caring staffs


Call +971 800 60 Open on Google Maps

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