5/5 D Purushothaman P. 2 years ago on Google
I
am
writing
this
note
to
appreciate
the
experience
we
had
recently
at
the
Wakra
Branch
of
Nassem
Medical
Centre,
for
getting
the
RT
PCR
Test
done
for
foreign
travel
for
two
of
our
guests.
The
whole
process,
from
entry,
reception,
waiting,
wheelchair
facilitation,
registration,
payments,
movement
between
rooms
and
floors
in
lifts,
to
the
sample
extraction
at
the
collection
room,
was
smooth
and
seamless.
This
centre
is
welcoming,
spick
and
span,
well-designed,
and
generously
lit
up
and
apt
signage
is
located
at
all
the
right
places
to
guide
patients
correctly.
The
whole
process
was
very
professionally
taken
care
of
by
well-trained
and
courteous
staff
members.
I
would
like
to
personally
highlight
the
services
of
the
Eye
Specialist
Dr.
Vadakoot
Jayagovindan
Bimal
whose
expertise
and
patient
care
was
distinguished.
Together
with
him
another
gentleman
Mr.
Silson
who
helped
us
at
the
Main
Reception
needs
a
special
mention
for
the
admirable
personalised
care
he
takes
with
every
customer.
He
personally
monitored
and
ensured
we
got
the
PDF
copy
of
the
report
by
WhatsApp
to
start
the
online
processing,
long
before
we
could
physically
collect
the
signed
test
report.
Naseem
Medical
Centre
Al
Wakra
is
our
family's
preferred
clinic
in
this
neighbourhood.
It
is
definitely
a
boon
for
the
local
residents
to
have
such
an
efficient,
proficient
and
well-administered
clinic
in
our
locality.
Thank
you
NMC
for
your
exceptional
service.
Wishing
you
all
safety
and
further
excellence
in
serving
the
ailing
in
society
in
the
years
ahead.