This hotel has been amazing. Great complimentary breakfast and 3 restaurant to dine. The pool is spectacular with a great view. But the best of all is the staff. Thank you for the great service. Ps: it is exemplary their commitment with the environment and social responsibility with the surrounding community.

The hotel looks amazing. The majority of staff are amazing. However, we bought an All inclusive package only to arrive and find that it was a Some things are included deal. So everything that we liked in drinks were not included and for lunch and dinner they had special menus for our package that turned out to be boring , repetitive and frankly not the best food. The food specially at lunch time took over 60 minutes to serve and in many occasions drinks that we ordered by the pool never arrived. We were supposed to have snacks by the pool but they were only from 4 to 5 and once we arrived late from a trip and it was 5;15 and didn't give us the snack... I was with 2 children and 2 over 80s so very unwelcome gesture. Plus the hotel is in the middle of nowhere so is not like I could go out and get them food. The staff were aware of our requests and quickly dealt with them and their actions were greatly received, but we should have not been put in that position in the first place. They also offered open bar and menus (as it should be in an all inclusive package...) They have some trully amazing things like the nature walk and the welcome ceremony and an amazing pool. Some members of staff were also out of this world and went the extra mile to make us feel welcome after our disappointing start, people like Merce, Nilson, Mauricio. The people at reception were also helpful. So I would recommend this hotel but don't go for all inclusive.

There were mouses inside the room and they passed through the bed.and there are many bugs in the room. I wouldn't recommend bring food to the room.

Beautiful hotel. Not vegan or gluten free friendly. You'll have to bring your own food. Staff are very nice but just can't understand that people have different diets. Been here at least 10 times for work but after multiple requests asking they add a vegan gluten free option, there is nothing; other than a very limited fruit plate and a super oily vegetable rice. Bring your own food. By day 2 you won't have any variety.

Its a very beautiful place! The people who work there are very professional and have great service! The pool is amazing and so are the landscapes from it. Would definitely recommend to anyone who loves tranquility and wanting to experience something different.

Got to hotel at 1100, sure, my room is not ready, check in starts at 3pm, I can wait, but guess what? is 1530, they sent me and my party down in the rain to my 3 rooms, 200 meters walk to fid that the rooms are not ready or close to be, after speaking with manager all I git eas a "system is not updated" excuse. Hope this gets better as this was suppose to be the nice hotel of the region. Wish all better luck if indeed decide to come this way.

Great location for a visit to cerrejon. Food is average, service is ok. Lovely pool. Many of the machines in the gym were either broken or out of service.

In the middle of the Colombian bush ..it's a great place.gp.park up after a days work at the mine....just wish more mines had a sweet hotel this close ...very nice better than a mine dongga .

Very nice hotel, good rooms, delicious food, very friendly staff

The rooms are good and view has a nice look. Recommended for people who need to rest