Easy access off I-5. Best staff, most clean and well maintained hotel on our cross country trip from MN to OR. Best breakfast too. Only minor issue is the dated color scheme, tv and decor, but it is all fresh, clean, and not looking old or shabby in any way. Plus they wisely invested in the lamps with power outlets for charging convenience. The price is lower than most big chains which means that value for money is excellent. But the warmth and service alone are worth coming back for! Squeaky clean. I'm happy and will stay here again.

Great hotel. The employee who checked me in was very friendly and helpful, she even had fresh cookies ready when I got there! Room was comfortable and clean, and the hot tub was great. Breakfast had a good selection to choose from. Right by the freeway, but I did not notice any noise.

This place was fabulous! I was so impressed with how nice everything was. Beautiful lobby, friendliest front desk staff ever (shout out to Cindy), and a great, warm buffet breakfast spread. Rooms are gigantic. And great for sleeping- black out shades, fan on provides great white noise, very spacious set up. Shower had superb water pressure and no-slip mats. Parking free and easy, on site. Oh- and warm fresh cookies offered in lobby. So many little details this place nailed… and for a great price. Says it’s a 2-star hotel, but it sure felt more like a 4-star.

We were here just for 1 night, but our stay was perfect. This is by far not a 2* hotel, we’ve seen 3* hotels that don’t look as good as this one. Check in and check out was fast and the staff was super nice. Rooms are big, comfy bed & pillows, clean sheets and towels. They have continental breakfast available (7-10am) with good options (scrambled eggs, sausages, boiled eggs, bread, cream cheese, fruits, waffles and some baked goods). Very nice hotel and definitely recommend!

Really great front desk staff. All of them!! Room were very clean and comfortable. Nice breakfast. Main breakfast entree changed daily. Breakfast attendant was the best. Keep everything clean and food items stocked. Stayed for 3 nights. Will stay again

I recently had the pleasure of staying at the Phoenix Inn in Albany, OR, and I must say, it was a 5-star experience all around! From the moment I walked into the lobby, I was welcomed with a warm smile which quickly made me feel at home. After a long day of travel and a very disappointing experience with my car rental at Enterprise, it was nice to have Rachel and the team get me quickly checked in. The process was very efficient and they shared helpful insights about the surrounding area, pointed out local attractions and dining options, and even offered me cookies as well. The room was immaculate and comfortable, which was well-needed. The sheets were soft, the shower was hot and I don't remember hearing noise at all. My stay at the Phoenix Inn was one of the better hotel experiences I've had in a long time, largely due to Rachel and the staff's exceptional service. Their dedication to ensuring guests have a pleasant stay is evident and greatly appreciated. I would definitely recommend the Phoenix Inn in Albany and I look forward to booking it for my next stay when I come back to Oregon soon! Troy Smith Two Four Media Las Vegas, NV

The place was cool, the front desk worker was pleasant, and the room was cleaned well. The parking lot was actually really clean. The breakfast worker Amanda was very nice

Fine establishment. Friendly and helpful staff. Free breakfast. Clean rooms and pool. Dog received a complimentary bone and the kids each a cookie.

Very impressed with the service, room size and accommodations. We flew into Albany for a family emergency. The hotel had washer/dryer access as well as continental breakfast. Would definitely stay here again if we ever visit Albany, OR!

The staff at the Phoenix Inn are friendly and sincere which made our stay very pleasant. The rooms were clean and comfortable. The breakfast was continually stocked with fresh items.