I love a family owned diner and Gateway did not disappoint. Great homemade soup. Huge portion of turkey. Stuffing was a little wet for me. Next time I'd ask for it on the side instead of underneath the turkey. Super friendly waitress. Reasonable prices.

The first thing I couldn't help but notice was this smell when I entered the building. I should have turned around then but we stayed. Had a little crowd but was very short staffed based on what the server said. The server was ok. Not good but not awful. Ordered liver and onions with a salad, mash potatoes and kale. The only decent thing was the kale and onions on the top of the liver. The liver was tough and flavorless. Ranch dressing tasted like tartar sauce, mash potatoes was instant. I eat instant potatoes but this was just not good. My mom had home fries no seasoning nothing potatoes still somewhat hard.She did take the food off my bill. THANK YOU. Would not recommend this place to anyone at all. If I could give it no stars I would. Don't waste your money here.

Went in today for lunch had a roast beef club(was not happy with it the meat was fatty could barely eat it and I asked for mayo and didn't have it on it or cheese the bread was thin n not very good) daughter had a Philly cheese which she liked the service wasn't the best either and the Lemonade taste horrible

UPDATED: JUN 2023 We went for lunch at 3 in the afternoon. I counted about 10 tables and 5 employees on the floor. Service was extremely slow and the food even slower. It took our server 7 minutes to come to our table. Potato skins came out 33 minutes after ordering. The sandwiches took another 16 minutes. Our lunch on a slow afternoon took 65 minutes in total. Potato skins were covered in what seemed to be a melted Cheese Whiz. They were delivered to our table with no plates so we ate them over napkins as our server was no where to be found. The breaded chicken patty on my panini was dry and lacked flavor. Fox News was playing on the TV. We won't be going back. ORIGINAL: MAY 2022 The Gateway Diner is an Albany mainstay serving up good food with great service. I don't know many diners which cater to such a wide clientele. They offer many diner standards hash that they make in-house, to meatloaf, to incredible looking cakes and pies. This diner also has a liquor license allowing them to serve up adult beverages as well. Whatever you're looking for, it seems they've got you covered. I didn't have high expectations going in other than to possibly have to wait for a table given how full the parking lot was. However, the restaurant is much bigger than I thought and we were immediately seated. Our server quickly greeted us and made up for the lackluster welcome that our 'host' gave us. She was friendly, answered our questions and offered suggestions, and she was there to check on us a couple of times throughout our meal. She definitely gave us 5-star service. Our server said they just updated up their menu so it seems their online menu varies a bit from their current dishes. I believe I got the Gateway omelette which now comes with spinach, mushrooms, onions, hash, and cheese which was a delicious combination. The corn beef hash is made in-house and was tender and full of flavor. I added onions to my home fries and a side of rye toast. All was good. My husband had the poached eggs. He said the hollandaise sauce was great. The only short comings were that my omelette was a bit over done - crisp on the outside, the poached eggs were overcooked, and the well done home fries were more tough than crispy. Despite that, we thoroughly enjoyed our meal. Great value as there's plenty of food for the cost and great service from our server. We'll definitely be going back for more.

Great diner. Had the Texas burger, deluxe. Cole slaw was good, great fries, AMAZING gravy. So thick and flavorful. Will def go back next time we are in the area.

Tons of menu options which was great for our three-generation dinner with a picky toddler. Quick service with a friendly waitress and pleasing, clean environment! The chocolate cream pie was to die for! My husband said the Reuben with pastrami was the best he'd ever had!

We had an over-all perfect experience here today! We were seated within 1 minute, Our server was fast and great about checking our coffee for a warm up! The food was amazing. The bread for the French toast must have been baked fresh there and sliced nice and thick! Our eggs were cooked exactly as ordered, the breakfast sausage is probably the best ive had with plenty of home fries. In and out within roughly 30 to 40 min! Thank you to all at Gateway Diner!

9:45am on a Sat, seating was fast, friendly. Waitress was great, fast, friendly, attentive. Tons of Biker gathering, beautiful weather, friendly atmosphere inside and out. Food was great, hot, full plate, fast service. Loved seeing so much diversity , really exceeded my expectations. Definitely going back.

Overall, the experience was pretty good with a few notable exceptions. The bathroom was disgusting. Nearly everything in there was broken, and it was in desperate need of cleaning. That aside, the food was generally well done. I ordered French onion soup and it was delivered with completely burnt cheese. Not just toasted, burnt black. The open face sandwich was good, and the buyer and fries were perfect. The waitress was attentive and did a fantastic job.

Normally a good diner experience with good food, large portions and decent prices. Still the same but the service was neglectful. Ever get the drive-by inquiry as to your satisfaction with the food? This time there was no slowing down for the tollgate.. gone before I could swallow! Signals indifference to me, and on top of that the bill was wrong and we waited for 20mins before we got to order. Not a bad joint but some servers are better than others.

Did a custom built panini.. ham, turkey, cheese, honey mustard, roasted red pepper… it is AMAZING. The meat taste wonderful, the fries are great! My wife got a different panini & it was great also!

Not sure what young adults are thinking and how they pursue occupation as a server and tips from customers. Although, please, keep in mind if i have to walk to cash register, get own service DON'T EXPECT TIPS TOO. 😁😁😁 P.S. customer service is not for everyone as field of occupation, remember that at first..including young adult this afternoon, nasty girl representing CDTA Flex scheduler...😁😁😁

I ordered off Uber eats but i usually order from them and get the same thing, today it look like they tried to make their own corn beef hash and this is horrible and tried to feed me anything and my eggs aren’t what I asked for I’m very disappointed. They could of called and aid they was out of it instead of making this dog food

Good Cob salad and Ruben at normal prices. Order was takeout but forgot to provide or offer any dressing or utensils. Excessive wait for checkout as only the manager could do it. Easy access from the Throughway.

No wait, very clean and well laid out. Waitress & cashier were delightfully pleasant, patient, polite, pretty and professional. They honor Seniors and military- an added plus. Much better this year than previous visits over the last decade+. Not sure if new owner, policies or what, but I love it.

Was waiting for a car purchase to get processed. Decided to stop in for breakfast @3pm. Food was alright Asked for over easy, got scrambled. They needed salt. French toast was pretty good. Waiter seemed "checked-out". Otherwise, it was good.

We have been eating here on a regular basis for decades. Always enjoyed the food and service. The last 3 orders for take out were more than disappointing…so they’re off our list now. This evening they forgot the coleslaw & pickle and served my chicken sandwich on the stalest hardroll ever (so hard it couldn’t be cut with a knife much less eaten). Combine that with their price increases and it’s a hard pass. I’d rather spend an additional $10 somewhere else and get food that’s edible and enjoyable that includes the items it’s supposed to include.

My father and I decided to stop for lunch and I was pleasantly surprised. I got a Reuben and it was very good! Fries are nice and crunchy too! You can also substitute sweet potato fries, which were very good as well! Prices were fairly decent as well. Would go back for lunch again.

Sat at the bar for an early lunch, took a full 6min for someone to say hi. Bloody Mary was delicious, one of the best in the area IMO. Service was friendly when she arrived. Grilled cheese and chips hit the spot.

Decent turkey dinner. A lot of stuffing and mash potatoes with gravy. No cranberry sauce. Manhattan clam chowder was o.k. a little disappointed with dessert 🎂