I've gone to Sam City countless times throughout the years and I've never been disappointed by the service and dishes prepared. As someone with a gluten allergy, it's not easy finding restaurants that will cater to my dietary needs. Luckily, Sam City has many gluten free options available and absolutely delicious.

Not good at all. We waited nearly 40 mins to get our food and we were one of 2 tables occupied in the restaurant. Prices were increased and upon ordering we were told the salads aren’t complementary as it says on the menu. (Additional $2) it also said it came with rice and we didn’t get that. Server asked how our water was….. it was super awkward. Each plate was $14. Way overpriced for the quality and quantity of food. My husbands dish was 1/2 onions and when we told the server he was like “oh.” The restaurant is dirty, menus are old and worn out, sauce bottles are gooey and sticky. A waste of money. Moldy panels on the ceiling that people were seated under. Worst dining experience we’ve had in Albany.

Yeah… I have to say it’s probably the best pho in Albany but I didn’t give a 5 star because the environment and service and price are not a pretty… luckily they are not busy generally so you can come and get some food and leave.

always great food, good service, prices are average, usually ready in a short amount of time. Best Korean/Thai fusion place in town. Edit: June 2022 I think like most restaurants the quality of ingredients had dipped while prices steadily increased. we ordered Chicken Pho, fried mushroom, and Christians Choice (noodles, beef, and supposedly vegetables), the prices on the website indicated this order should have been around 28$ before tip, it ended up 38$ before tip for pickup. The broth is always great in the pho, however the noodle to meat/vegetable ratio was underwhelming.

Server was nice and friendly. The place isn’t too big and was almost full after we arrived. They ran out of menus. They have a great menu selection. We love trying new restaurants, especially places for pho. The prices for pho are higher than other pho places we have gone- $15-$16 for a bowl of pho. We ordered two different bowls of pho and a $19 dish with steamed rice, ribs, shrimp, pork and garnished with shredded cabbage & lettuce. Food tasted great.

Delicious, fresh and friendly service. Happened upon this restaurant while in Albany. Would recommend!!

As I continue my conquest this morning against all the places that have wronged me, I couldn’t forget about Sam City. Let’s hit the important things… The customer service was fine. The atmosphere was awful. Luckily though we were seated in a cozy spot near the bucket catching the dripping water from the ceiling. I tried ordering a meal. They were out of the sauce for it. Tried something else. They were out of it. Ordered a beef plate and was greeted with overly sauced meat and some rice (mind you, the advertised picture had shown vegetables). Here’s the thing: I’m not against the whole “hole-in-the-wall” restaurant niche, but I paid 18.00 plus tip for this experience. Be responsible, put that money in your child’s college fund instead, or buy some weed and make a late evening trip to Chipotle to cure your munchies for a much better (and cheaper) experience. I’ll leave you with this: When the guy finally brings our food out, he says, “you know what’s funny, I actually found the sauce for the meal you initially wanted”.

Try the pho king special! One of the best bowls of pho in the western states! I had pho last night and veggie delight with chicken, pictured, yummy.

Decided to try place for the first time I understand I showed up on New Year's Eve but an hour-long wait wasn't great. Food had no flavor All the sauces tasted watered down.$16 for a small plate of Mongolian beef wasn't great. I can go to Queen's chopstick in Corvallis and get twice as much for the same price. Two small egg rolls that were still slightly cold almost frozen in the middle. I understand I took mine to go. But I won't be coming back. Hopefully other people have better luck than I did. I passed this place hundreds of times and decided to try it for the first time disappointed oh well there's plenty of other restaurants out there.

Good food and service. A traveling workmate brought me here and we were not disappointed. He travels a lot and has lots of choices and comes here when he can, so that says a lot for the quality when the company could pay for something more expensive. The warm bowl hit the spot on the typical Portland drizzling day. The interior of the restaurant is a bit quirky, but it's clean.

Amazing food by an amazing company. I love the teriyaki bulgogi and chicken. The summer rolls are amazing and it's the best authentic pho anywhere, bar none.

The best pho in Albany. There isn't a single part that lets you down. The broth is fresh and flavorful. The meat is cut perfectly and tender as can be. Veggies are fresh and noodles are delicious. The gyoza appetizer was delicious. Overall it was a delightful experience with delicious food and a great staff. I always look forward to my next visit!

Skyler was a phenomenal host and server. The cuisine was outstanding! I had Pho 🍲 which was piquant, spicy, and fresh! I am a Vegetarian, and appreciated the many options available for my picky dietary requirements. My date 🌹 had fun trying new things. The Fresh Sesame Balls were outstanding: buttery, earthy, and sweet.

Food was excellent but they seemed to be out of several items that were part of their main dishes. This made the menu limited. Our waitress was delightful and very helpful. However… after I had paid my bill via credit card with an over 20% tip she let me know that she would not be receiving any portion of the tip. The restaurant management only allows their staff to keep cash tips. I was really irritated to hear this. Not a good way to treat your employees. No wonder there was a help wanted sign in the window for wait staff. Lastly… the ladies restroom really needs some attention. Although it was clean, only one of the three stalls was useable. One was out of order and one had no door at all. The mirror that would typically be over the sink was missing. I would go back one more time because the food was so good but will definitely take cash for my tip. If I find the same issues as this trip, I will update my review and remove it from my list of places to go.

Although I grew up here, yesterday evening was my first time at Sam City. I wish we would have made it in sooner! Skyler was great!!! His upbeat and helpful personality is truly a delight and made for a wonderful experience. When I asked him for recommendations he was excited to share some fan favorites. The food was sooo good so props to the chef!!! Thank you for a pleasent experience! This place is going to be my new go to spot!!! I will be sure to spread the word!!!! 😁