Revelations Jewelry- Repair-Engraving / Cottonwood Mall image

Revelations Jewelry- Repair-Engraving / Cottonwood Mall

Jewelry store Jeweler Watch store Jewelry repair service Jewelry engraver Watch repair service Engraver

One of the Top rated Jewelers in Albuquerque


Address

10000 Coors Bypass NW, Albuquerque, NM 87114

Website

www.revelationsjewelrystore.com

Contact

(505) 295-3987

Rating on Google Maps

4.90 (636 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: (Easter), 11 AM to 6 PM, Hours might differ
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: jewelry (17) watch (14) repair (12) ring (9) service (9) John (8) Nick (8) pieces (8) amazing (7) helpful (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jason S. 8 months ago on Google
    I went into your shop and was greeted by John G I needed to have my daughters glasses repaired and he took a look at it so he would see what he could do but it would be around $40. After doing the repair, it was really really unsure of how it would hold up and so there is absolutely zero dollar charge which is unbelievable in today’s economy and society. I just want to say John G you are a real one man and I can’t thank you enough. 07/28/23 So I returned to. Revelation’s to see if they could fix my bracelet. Miss O was absolutely amazing and helping me with looking at options to repair my bracelet not only was she amazing, but she also helped with the pricing and made it just an outstanding day, so that my wife would not get mad at me. If you have not been to Cottonwood Mall and Revelation’s for your jewelry repair watch needs or any other things. You need to stop by Cottonwood Mall revelations and talk to the awesome staff about getting you hooked up with your jewelry and watch nudes.
    3 people found this review helpful 👍

  • 5/5 Elisha G. 1 year ago on Google
    Richard and Nick did an excellent job! We ended up having another problem with our watch that we didn’t know about, and they fixed it right away leaving our watch good as new! I would recommend this store to anyone who needs their watch repaired, they were very friendly, knowledgeable and we had a great experience!
    2 people found this review helpful 👍

  • 1/5 Rachel H. 6 months ago on Google
    EDIT: After leaving the jewelry shop another diamond fell out of my ring. I called immediately & she told me to come in & they would fix it. When I came back they wanted to charge me for another repair. The conversation & behavior of the staff just made us uncomfortable & I ended up leaving with my ring instead of leaving it for repair. Absolutely wonderful! The ring I brought in to be repaired needed more work than I initially thought (due to my own wear & tear) and they were fantastic about fixing my ring! Fast and thorough. So friendly too. I will absolutely be back for maintenance and shopping.
    2 people found this review helpful 👍

  • 5/5 Thomas S. 9 months ago on Google
    Absolutely loveee the service! My grandpas Timex was over 20 years old and never cleaned once. Looks brand new, 1 year battery warranty, and it’s now got another 20 years on it!
    2 people found this review helpful 👍

  • 5/5 Michael C. 1 year ago on Google
    I am traveling from NJ and my double rope chain necklace got snagged and broke. It’s a really meaningful piece and I wanted it fixed ASAP. The friends I am staying with mentioned that they had brought in jewelry for repair to Revelations in the past. I went to the Cottonwood Mall on a Thursday evening and the team that was working there could not have been more helpful. They took a look and assured me it would be fixed within an hour. Oriel did an amazing job of soldering it and the chain is back on my neck. Thanks for a great job at an extremely reasonable price!
    1 person found this review helpful 👍

  • 5/5 Dustin M. 1 year ago on Google
    Excellent service from John G and Richard. Both were extremely helpful. I brought in a few jewelry pieces that needed to be fixed. I was in and out within 15 minutes. I will be returning for all future needs as well. Thank you Gentlemen.
    1 person found this review helpful 👍

  • 2/5 Chauffe G. 8 months ago on Google
    I do not suggest getting a Crystal watch face replaced here, the one they used to replace my husband’s watch shattered after a week, and they did not guarantee the work, which indicated to me that they do not use good quality Crystal watch faces. The staff is very nice and I have used them for watch batteries before but this time they did not give me good service in my opinion.

  • 5/5 Brigitte “Bree Bree” C. 1 year ago on Google
    I went in for an engraving of a knife. Nash, Nick and Oralia were very kind and helpful. They guided me to pick the perfect font and did a beautiful job. The friendliness and professionalism was exceptional. Prices were very good for the work they did. I was in and out in less than 20 minutes. I highly recommend this store. Thanks team!

  • 5/5 Abran S. 5 months ago on Google
    Very friendly and helpful even repaired my glasses at no charge. I will definitely be back.

  • 5/5 Isaac H. 5 months ago on Google
    I went in a couple of days ago to get some links off of my watch and was greeted by Luciano… I just wanted to take a moment and say hats off the this young man and the customer service he provided to me! I will definitely be returning. Such a great employee representing such a great company. Thanks again Luciano!!

  • 5/5 Tabitha L. 5 months ago on Google
    After completely smashing it, they fixed my mom’s wedding ring perfectly! The jeweler is amazing!

  • 5/5 John R. 5 months ago on Google
    The big ring was black with tarnish and the other one was yellowed while the coral was dull. Nick cleaned the big ring while Justin buffed the small one. They were so kind and capable and did it right away. Also sold me the wipes in the photo and explained how to use them. I can't state enough how efficient and knowledgeable they were. All my jewelry cleaning will be done here from now on.

  • 5/5 nmtravrn 1 year ago on Google
    Revelation Jewelry at Cottonwood Mall is my go-to place for jewelry repair and buying vintage pieces. My fiancé and I recently came back from the Dominican Republic where we bought two loose gemstones. We took them to Revelations and their Master jeweler not only made two custom settings but in only two days! Definitely check them out! Great, friendly, professional staff!

  • 5/5 Jaonne G. 10 months ago on Google
    I absolutely love this place. You do not know how many times I’ve gone in here with 7 to 8 necklaces all tangled up. It happens every time I go on a trip and I bring it into them and every time they do me right. Nick is taking care of me today. Absolutely a gem, best customer service here that’s why I constantly keep coming back every time but today was the best. Nick was top notch. He definitely deserves accolades and a huge raise. Thank you so much I will refer everybody here Great service Thank you very much!

  • 5/5 Uchenna C. 11 months ago on Google
    John and Nick were absolutely awesome. I came in with an unusual request to get a sentimental gold chain shortened without cutting off any of the chain. They were ingenious in coming up with a perfect solution and got it situated very quickly. Much recommended. Very pleased with the service I recieved.

  • 5/5 Terri H. 11 months ago on Google
    An exceptional and artistic jewelry gallery. Some of the custom work is dazzling. I took two old and beloved pieces in for repair. The young woman who assisted me had many ideas and two pieces are returned to wearability. The could not be more pleased. These pieces are 5 decades old. And: such pleasant staff. They enjoy their work, their expertise, their fine pieces.

  • 5/5 Cailan R. 1 year ago on Google
    I love coming here for all of my jewelry repair needs. Nick and Justin are super helpful and knowledgeable. 👍🏽

  • 5/5 Greg G. 1 year ago on Google
    This place is the best. They have helped me re-size and fix a number of my jewelry pieces. Nick, Justin, Oralia, and the amazing jewelers they work with have always been incredibly nice and accommodating. I couldn’t say enough about this place. Best jewelry repair in ABQ, and great prices on both repairs and pieces for sale. Go!!!

  • 1/5 Kimmi H. 1 year ago on Google
    EDIT: so apparently he didn't fix it well enough and now I have lost my stone. I have to put the blame on John for this. Now I need to get the stone replaced entirely. So a free service ended up costing me more money in the end. 😞 I stopped by to see if they could fix my ring for me and John quickly took a look at it. It was fast and he was honest. He fixed my ring and cleaned it, both things for free. The kindness I was shown was lovely and I recommend you go here for your jewelry needs. Thank you! ^.^

  • 5/5 Marisa Y. 1 year ago on Google
    Justin did an amazing job engraving our antique pocket door locks for the lock ceremony in our upcoming wedding. He had the skill to design a custom font for us and updated us every step of the way to make sure we liked each detail. We love them! We’ll definitely be back with other items for Justin to engrave! Thanks for your time and effort, Justin! You rocked it! Marisa & Jason

  • 5/5 Laurence A. 1 year ago on Google
    This afternoon, I stopped by to Revelations Jewelry to fix my gold necklace. I didn't expect it. They did it for FREE! Highly recommended. It's the only place, you can trust to fix your jewelry. Thanks so much Revelations Jewelry. You're the best!!!

  • 5/5 laurie g. 1 year ago on Google
    Today we went to revelations and got a watch link adjusted. The service was quick and easy. I so thankful for how simple Aurelia made it all seem. Thanks so much! We will def come back for our watch repairs again!

  • 5/5 Edward M. 1 year ago on Google
    John was amazing! I brought in a very complex watch band issue & he found a very creative solution within minutes! Awesome guy, personable, honest & straight up expert! Come see John for all your jewelry or watch needs.

  • 5/5 Thomas B. 1 year ago on Google
    Had a wonderful experience that revelations jewelry repair. Richard the sales associate is friendly professional and very helpful. I recommend this jewelry store to anybody. Will be bringing more jewelry down for repair and also future purchases. Great attitude and helpful .


Call (505) 295-3987 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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