Update: after my wheelchair mishap I returned to have jewelry repaired. I had a pair of 1970's earrings from my mom, with a clip (behind the round metal) and they improved on the original design, see picture. I hadn't worn my mom's earrings ever and now wear them all the time. I'm super happy with the other repairs too and highly recommend Old Town Jewelry! I picked up meds at Walgreens and realized my wheelchair had ran out of juice. The owner and employees couldn't have been nicer. Since I've got two watches that need a battery replacement and a couple of pieces of jewelry that need repair I will come back here. I've been here about 20 minutes charging my wheelchair and everyone is great, towards each other, me and the customers.

People/places like these are hard to come by. I went in to add to my collection 6/8/23. I returned the next day and after entering my name into their system they had a question for me. The following day I went into the shop to get my new pieces and answered they’re question which was if I remember leaving a watch with them 6+years ago? I said sounds just like me! Shortly after they presented me with a watch I dropped off many years ago and never picked up. I had forgotten all about it and was stoked to bring home my awesome new pieces along with something that had long since passed my mind.thank you for your time, honesty and respect. That goes a long way, especially in the times we’re in. STRONGLY RECOMMEND!!!!

Having never used a pawn shop ever, I was so impressed by the way the friendly staff took the time to explain everything question I had! The owner Bob came and spoke with me everytime I entered the door! Not only did I retrieve my pawned item, I put a beautiful item I had my eyes on in layaway! Honest as the day is long!!! They have a customer for life with me! Score them 100+.

Friendly knowledgeable staff and a great selection of unique one of a kind pieces. Complimentary ring resizing that was flawless, kudos to the jeweler 😊

Outstanding customer service. I always receive Quality and Connsistency when I have purchased or had repairs on jewelry @ Old Town Jewelry. The owner listens to the customer and guarantees the jewelry they purchase, repair or appraise will always be top standard. Customers always Return to do business with Old Town Jewelry.

Great place for all the jewelry needs they will have or get you what you want great stuff worth the stop and become a customer

Bob and his team are amazing. I had a ring that belonged to my grandmother that needed to be sized and according to another “jeweler” needed a ton of work with an estimate of around $900. I took it to Bob and he promptly told me it didn’t need anything but one prong repaired and to be sized. The total was far leas than what the other store quoted me. I’d put off the work because I couldn’t afford it and didn’t wear this precious heirloom for almost 12 years because I was terrified to lose a stone. I’m so glad I listened to my best friend and went to see Bob. Not only does he do amazing repair work, but the quality of the jewelry he sales is amazing. I have several pieces from him and I wear them all the time. If he doesn’t have what you want on hand his team is more than happy to order for you. I adore this group of people and am so glad to have a jeweler of my own.

Customer care is emaculant, love all of them there. They created beauty from ashes. My sons ashes are in my wedding bands. Watched and video the whole process. Love you, you guys are a TRUE BLESSING. 😇

I had a signet ring that needed the engraving redone and took it to Old Town in their new location on Academy. The engraver did a fabulous job! Monogram is perfect in script engraving! He also polished my ring to a shine it had never had! 5 stars for engraving as well as friendly, knowledgeable staff! I hope readers will go see the wonderful things and great services offered at Old Town Jewelry!! Carolyn Green

I had my mothers wedding ring reset into a completely different design.I could not be happier! He really did do an amazing job. Excellent communication, great pricing and quick turn around

EXTREMELY GRATEFUL!!! BOB AND HIS STAFF ARE AMAZING. BEEN COMING HERE FOR YEARS THEY ARE FAMILY THEY TREAT YOU LIKE FAMILY. THEY WILL GO ABOVE AND BEYOND TO HELP OUT ANYONE AND EVRYONE!! FROM THE TIME YOU WALK IN TO THE TIME YOU LEAVE YOU ARE TREATED AS FAMILY BECAUSE TO THEM WE ARE ALL FAMILY!!! IWILL NEVER GO ANYWHERE ELSE I HAVE NOTHING BUT LOVE AND RESPECT FOR BOB AND HIS STAFF!!! THANK YOU FOR ALWAYS LOOKING OUT FOR MY FAMILY FRIEND AND OF COURSE MYSELF!!!

Great jeweler great people. I love Bob best guy in the world he’s taken care if me for 8+ years!!?

I LOVE BOB, VICKY, AND THE GREAT FAMILY THEY HAVE PUT TOGETHER! THIS STORE IS ABSOLUTELY GORGEOUS! THE SERVICE IS LIKE HAVING THANKSGIVING DINNER WITH FAMILY. THANKS BOB, VICKY, AND ALL THE LADIES AND GENTLEMEN WHO TRULY TREAT YOU AMAZING!

I visited thee Old Town Jewelry when they were in Old Town for over 37 years where I got excellent service and a friendly staff always willing to help, I had the occasion to visit them at their beautiful new building and I was welcomed by the same friendly staff and of course Bob. Did some shopping and got some repairs done and chatted with all of them as if I were family, those looking for beautiful jewerly and personal service need to consider making the drive and visit the New Old Town Jewelry where the only thing that has changed is the building.

In 2017 I was struggling to get on my feet and I had pawned a special piece of jewelry of mine to help me get by. Unfortunately I wasn’t able to come up with the money I needed to take my necklace out. A few weeks ago I had drove by their old shop on central. It was shut down. I called a close by pawn shop and they told me they had relocated. I called the new location and I was told they don’t hold jewelry after a certain amount of time, and I had already knew that. I was put on hold and a man came in the phone and confirmed my piece of jewelry. He said he held onto it and I can go pick it up!! When I tell you my heart stopped, I couldn’t believe what I heard. I cried all day and today, I picked it up and I have my heart full again!!! This place is amazing!

Been dealing with Bob, Jeff and his whole crew for many years they are awesome all the way around. I will ALWAYS recommend them to anyone!!!

We had an absolutely fabulous experience and a private consultation with Bob. Every one there was enthusiastic, knowledgeable.and extremely helpful! The minute we walked in, there was such good energy! We are thrilled with the design process and our new purchases! We have found a lifelong, professional jeweler! We highly recommend!

We’re long time customers and highly recommend Old Town! We purchased two rings and a bracelet yesterday and mentioned the website discount code. They actually chased us to our car to let us know the code didn’t get factored in correctly and walked us back in to ring up the discount as a refund. They are a solid business with wonderful people and service!

This is a fabulous jewelry experience. Bob the owner is super knowledgeable and very conscientious about giving his customers a fair deal. The selection of jewelry is eclectic and unique; not the same stuff you find everywhere. They do expert repairs and restoration of antique pieces as well as appraisals and stone gradations. The staff, especially Andy, is super friendly and helpful. The atmosphere here is unlike any other business. They make you feel like an old friend.

I have gotten all of my jewelry from these guys, great service, fair prices and treat me like family.

Bob and his staff are absolutely the best! I have had custom pieces made, and been buying from them for 15 years. Always a pleasure!! Best wishes on your new venture.

Great customer service! Got my ring resized here and they did an amazing job! Very happy with their work. I highly recommend!

Old Town Jewelry and Loan is the most fun place I have ever shopped! The sales people are so helpful and not at all pushy. Their selection is outstanding and prices are even better. Extra special shout out to Andy C who became my own personal shopper 😉, he was so helpful and fun. Not at all your typical salesman. This will be my first stop next time I visit Albuquerque! Thanks for an awesome shopping experience!

I had another great experience here both yesterday and today (as well the first time I shopped here a few years ago when I was in town) I purchased several pieces of silver/turquoise jewelry yesterday with the assistance of Andy (very pleasant and not at all pushy) and the owner Bob. They put together excellent prices for my pieces and even sized a ring while I waited. Today, I realized I needed another ring sized (2 rings actually) and when I arrived, I was taken care of immediately and out the door in under an hour! These folks go above and beyond to make their customers happy. Shop here-you won't be disappointed! The BEST prices on vintage and new pieces!

I love their staff and jewelry!!! They are amazing very sad to hear they are closing down but I'm hopeful I'll be able to continue to do business with them.