Large selection of interior doors including laminate, vinyl and parquet. Price-wise higher segment. Good parking options. Very competent, friendly staff. A very special thank you and huge praise to Mr. Benedikt Hüttemann, who gave us very, very good advice on the interior doors today. The man really knows all the products very well! He quickly emailed us an offer we wanted. You usually wait several days for such an offer. Highly recommended.

(Translated by Google) When I entered the shop, I quickly noticed that the employees are apparently not interested in advising customers. At the reception there were already 2 customers who were not served. That's why I first looked at the bag exhibition (which I was there for). After 20 minutes in which I was ignored, I approached the seller. At first I was not considered and then referred twice. I couldn't be told very much about the doors I was interested in. I can't say whether it was due to a lack of knowledge. The seller made more of the impression that he didn't feel like advising me (he kept turning away). When after 3min. in which I was having breakfast and asked that they take a closer look at my construction plan (which I had with me) in order to make me an offer, the seller pulled up his eyes. Then he has in 2min. my data recorded. I received the offer for the doors two weeks later. There was nothing in the email. No greeting, nothing at all! Only the PDF with the invoice was attached. Hüttenmann - NO THANKS (Original) Beim betreten des Shops ist mir schnell aufgefallen, das die Mitarbeiter scheinbar nicht daran interessiert sind die Kunden zu beraten. Am Empfang standen bereits 2 Kunden die nicht bedient wurden. Deshalb habe ich mich mir die Tütenausstellung (wegen der ich da war) erstmal selbst angesehen. Nach 20min in denen ich nicht beachtet wurde ging ich auf die Verkäufer zu. Ich wurde zuerst nicht bedachtet und anschließend 2x weiter verwiesen. Über die Türen für die ich mich interessierte konnte man mir nicht besonders viel erzählen. Ob es hier an mangelndem Wissen lag kann ich nicht sagen. Der Verkäufer machte mehr den Eindruck als hätte er keine Lust mich zu beraten (hat sich ständig abgewandt). Als ich nach 3min. in denen ich abgefrühstückt wurde darum gebeten habe, das man sich meinen Bauplan (den ich dabei hatte) mal genauer ansieht um mir ein Angebot zu machen, zog der Verkäufer die Augenbauen hoch. Anschließend hat er in 2min. meine Daten aufgenommen. Das Angebot für die Türen habe ich 2 Wochen später erhalten. In der E-Mail stand nichts drin. Keine Begrüßung, garnichts! Es war nur die PDF mit der Rechnung beigefügt. Hüttenmann - NEIN DANKE

Lighting conditions are not good. Can't compare the doors' paintwork well with the colors. Advice was okay? 😃

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(Translated by Google) The company Hüttemann is absolutely not to be recommended, the service absolutely catastrophic ... Feedback is a foreign word ... the boss himself makes it absolutely arrogant ..... keep your hands off them (Original) Die Firma Hüttemann ist absolut nicht zu empfehlen, der Service absolut Katastrophal... Rückmeldung ist ein Fremdwort... der Chef macht es ja selber absolut arrogant vor..... lasst die Finger von denen

We are happy to work with Huettemann Duesseldorf as a regional dealer. As a Düsseldorf handicraft company, we also feel good about sourcing certain wooden items, such as chipboard and OSB boards, from here. We are always courteous and well served. If you need a parquet layer, it is best to contact us directly, because the parquet should be glued to your floor firmly and over the entire surface and not just be delivered. Laying parquet is a craftsmanship that is not completed with a purchase contract but only with a work contract. As parquet and floor layers in Duesseldorf, we are happy to be your contact when it comes to assessing a surface during renovation. As professional problem solvers, we also prepare demanding surfaces so that the goods you have chosen can be laid. So feel free to whet your appetite at Huettemann. We eat at the craftsman’s! Yours, Jan Loosen

Huge range and competent advice from an expert! Holz Hüttemann is THE specialist store when it comes to all kinds of wood - and not only that! From wooden doors to parquet, laminate, vinyl, patio wood, privacy fences to glass doors, care products and so on, you can find a huge range at Hüttemann! We bought our parquet for the living and dining room as well as decking and a sliding glass door installation there and are ABSOLUTELY SATISFIED with EVERYTHING! :-)) Apart from the huge selection, you will receive competent advice from experts there. I was certainly not an easy customer - I went there at least 3 times because each time I was unsure about my choice of parquet and kept changing my mind. The boss himself showed me the parquet floorboards outside to compare the differences and gave me help and advice. Advantages and disadvantages explained, etc. An offer came immediately - you can no longer expect that as standard from craftsmen and suppliers today...! Price-performance ratio is very reasonable. Of course you can't compare the prices with an ordinary hardware store - we're also talking about a specialist store here. The product quality is correspondingly - you can't compare it with that from a hardware store! What is particularly positive is that Hüttemann “works together” with many craftsmen from the region. We commissioned our craftsman separately, we bought the wood ourselves from Hüttemann and the craftsman then picked up the wood there and brought it to us on the day it was laid. Super Service! We didn't have any major hiccups with the transport. Great! For our sliding glass door, Mr. Hüttemann sent one of his installers along with the door. He installed the door professionally. Perfect. A little tip for visiting on site: We were there on Saturday and looked at the exhibition. Saturdays are of course very busy - and if you want advice you should bring some time. But even under stress, all employees are consistently friendly, committed and respond to customer requests. However, if you would like to have a slightly longer consultation and take a closer look at one or two things, then a day during the week is recommended. And it's best to make a quick phone call beforehand to let them know that you would like advice. All in all, we are happy to have found such a good specialist store and can recommend it UNRESTRICTEDLY! Dear Mr. Hüttemann, thank you very much and big praise to you and your team! :-)

(Translated by Google) The company is ok, but for trucks it is a bit troublesome to get to. Long boards unload on the other side of the road (Original) Firma ok, ale dla ciężarówek trochę kłopotliwy dojazd. Długie deski rozładowują po drugiej stronie drogi

I like shopping here because the advice is good.

Top quality and great logistics, who were very friendly and solution-oriented in terms of delivery. Thanks also to the delivery person, who was super nice. Gladly again !

I came across a super competent consultant at Hüttemann-Holzbau. We are currently renovating an old apartment and H. Gärtner gave us such comprehensive, quick and expert advice that we are happy to recommend this excellent service. The installation team was also great, they carried out everything cleanly, quickly, professionally and very expertly: 5 stars plus

(Translated by Google) Large selection (Original) Große Auswahl

(Translated by Google) Unloading two sides, no parking, pmodez to the firm is difficult (Original) Разгрузка две стороны, паркинга нет, пмодьез к фирме трудный

(Translated by Google) A recommendation is definitely no longer given here. Last purchase went wrong. We were partly to blame for this. But the courtesy and goodwill are underground. You also no longer get an answer by email. Never again! (Original) Eine Empfehlung ist hier definitiv nicht mehr gegeben. Letzter Einkauf ist schief gelaufen. Die Schuld lag hier teilweise auch bei uns. Aber das Entgegenkommen und die Kulanz sind unterirdisch. Auch bekommt man keine Antwort mehr per Email. Nie wieder!

Das was ich heute erlebt habe, hab ich nie gesehen. Bedingung war reiner Katastrophe. Wenn ich gefragt hab ob im qm Lager darf hab ich gehört das wir Krieg "in deutschland" und Pandemie haben und durfen wir nicht da. (Translated by Google) I've never seen what I saw today. Condition was pure catastrophe. When I asked if the qm camp was allowed, I heard that we had a war "in Germany" and a pandemic and we weren't allowed there.

(Translated by Google) Good morning Mr. Gardener, As you already told on the phone, I can only praise the work carried out and your service. It took my wife and I a long time to work our way through to a new floor - when the decision was finally made, I was referred to you by the property management - which turned out to be an absolute stroke of luck. When I first came to you on site and expressed my daring wishes - since I had no idea about wooden floors and their laying techniques, I was received by you and informed accordingly - all without pressure to decide or buy something immediately . When my wife and I came to you again for the second time, you were so friendly again and calmly explained everything to us, guided us through the premises and gave us as much time as we needed to inspect the various floor samples (approx. 1.5 hours). Then you helped us with the realization of our dream floor - after we were allowed to take a test plank home with us to see how it would work in the apartment. After signing the order (all costs were presented transparently, there were no “surprises”) the big day of laying work finally came - carried out by a Mr. Andreas Rups. Here again an absolute stroke of luck, because this man knows his trade and - what is much more important - he is obsessed with details! Here the floor wasn't just slapped into the apartment - no, it was really celebrated and he thought about how to overcome hurdles elegantly - so that the end result can only be described as "elegant"! Even with questions about the work to be carried out, Mr. Gärtner, you never gave me the impression that I would be disturbing or that I would ask stupid questions - here with you, customer friendliness and service are lived and not only advertised! On behalf of my wife, we would like to thank you very much for the great cooperation and now enjoy our new floor. (Original) Guten Morgen Herr Gärtner, wie Ihnen bereits am Telefon mitgeteilt, kann ich mich zu den ausgeführten Arbeiten und Ihrem Service nur lobend äußern. Meine Frau und ich habe lange gebraucht, um uns zu einem neuen Fußboden durchzuringen - als endlich die Entscheidung gefällt war wurde ich Seitens der Hausverwaltung an Sie verwiesen - was sich als absoluten Glücksgriff erwies. Als ich das erste mal bei Ihnen vor Ort vorstellig wurde und meine wagen Wünsche äußerte - da ich keine Ahnung von Holzfußböden und deren Verlegetechniken hatte, wurden ich von Ihnen in Empfang genommen und entsprechend informiert - alles ohne Druck, sofort etwas entscheiden oder kaufen zu müssen. Als ich das zweite Mal mit meiner Frau bei Ihnen erneut vorstellig wurde, waren Sie wieder so freundlich und haben uns in aller Ruhe alles erklärt, durch die Räumlichkeiten geführt und uns so viel Zeit bei der Besichtigung der diversen Fußbodenmuster gelassen wie wir brauchten (ca. 1,5 Std.). Anschließend halfen Sie uns bei der Realisierung unseres Wunsch- Fußbodens - nachdem wir noch eine Probeplanke mit nach Hause nehmen durften, um zu sehen, wie dieses in der Wohnung wirkt. Nach Unterzeichnung des Auftrages (alle Kosten waren transparent dargestellt worden, es gab keinerlei „Überraschungen“) kam endlich der große Tag der Verlegearbeit - ausgeführt von einem Herrn Andreas Rups. Hier auch wieder ein absoluter Glücksgriff, denn dieser Mann versteht sein Handwerk und - was viel wichtiger ist - er ist detailversessen! Hier wurde nicht einfach der Boden in die Wohnung geklatscht - nein, es wurde regelrecht zelebriert und er hat sich Gedanken gemacht, wie man Hürden am elegant nehmen kann - so daß das Endergebnis schlicht und ergreifend man nur als „elegant“ bezeichnen kann! Auch bei Fragen wären der ausführenden Arbeiten haben Sie, Herr Gärtner, mir nie den Eindruck vermittelt, ich würde stören oder würde dumme Fragen stellen - hier bei Ihnen werde Kundenfreundlichkeit und Service gelebt und nicht nur angepriesen! Im Namen meiner Frau bedanken wir uns ganz herzlich für die tolle Zusammenarbeit und genießen nun erstmal unseren neuen Boden.

Incredibly bad customer service! Apart from the fact that it is strange that a wood specialist center is generally not able to saw a Bangkirai plank diagonally (angle), it is an absolute nonsense when a customer is promised this in advance over the phone. When I arrived, it took a while for the unfriendly employee in Düsseldorf to get comfortable getting up from his chair and all he could say was "we're not doing that, we're just cutting" from his face. A look that was supposed to tell me how outrageous it was that I, as a customer, was disturbing him on his cozy Friday afternoon. When I pointed out to him that this was promised to me over the phone and that was the only reason why I came over, he responded with a shrug. The other two characters I saw in the store also didn't think it was necessary to say "Hello" or something similar - honestly, changing careers is better! And nothing that has to do with customers! I would recommend everyone to leave their money somewhere else, they don't seem to need it.

Top quality, flop service! Disinterested employees who are obviously not bothered by performance concerns. I was finally able to find a friendly advisor, but it was difficult. Hüttemann earns well from major customers - unfortunately this affects you as a private customer. A pity!