Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention order, slices,


Address

9473-B NC-127, Hickory, NC 28601, United States

Website

restaurants.subway.com

Contact

+1 828-495-2040

Price rating

$ $$$

Rating on Google Maps

3.70 (117 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 9 pm
  • Wednesday: 8 am to 9 pm
  • Thursday: 8 am to 9 pm
  • Friday: 8 am to 9 pm
  • Saturday: 8 am to 9 pm
  • Sunday: 8 am to 9 pm
  • Monday: 8 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (9) slices (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Allen K. 2 years ago on Google • 123 reviews
    This Subway in Bethlehem, NC was a very inviting place in which to dine. It was one of the cleanest Subways where I have eaten. The server was very efficient and prepared the food very quickly. The salad items were neat and not scattered everywhere as they are in most restaurants. The tuna salad was fresh and was not fishy tasting. The salad items and bread were fresh. The cashier was very helpful and even came out from behind the counter to help me with the debit card machine. I will return to dine here.
    1 person found this review helpful 👍

  • 1/5 dallas b. 1 year ago on Google • 11 reviews
    Employee Ron was rude and shook his head everytime someone can in and when i ordered my sandwiches. Argued with me over a coupon. The coupon expired today and said you can't use it. How does a coupon expire on a date when that dates not over. Be careful if he is working. I want be back. Other customers left saying the same thing
    1 person found this review helpful 👍

  • 1/5 Stephanie 1 year ago on Google • 7 reviews
    If you want a BLT sub with the normal 4 slices of bacon for a six inch do not go to this location. They only give you two slices and they charge you for a vegetarian sub with an extra charge for the bacon, even with a coupon. They said they took the Blt off the menu and if I have a problem to call the franchise. Which I could understand but every other location in NC gives me 4 slices of bacon on my six inch, even at a lower cost??This location is so sketchy! Be aware! I only want what I'm paying for and they absolutely don't meet that criteria. The older man making my sub simply turned his back on me and walked away when I was talking to him to where a women had to come out from the back and finish my sub. Wild! Horrible service and location. They hate their jobs and their customers!! Never again!!
    1 person found this review helpful 👍

  • 2/5 Leslie B. 1 year ago on Google • 3 reviews
    One of the servers was super nice but the other raised her voice and talked over me because I asked if they had apple slices and I said oh your out and she said no we have apple sauce not apple slices. I've been to that store before and they carried apple slices so not sure why she even said that. A simple we don't carry them anymore would have been fine and I said oh I guess ill let her know. I was referring to my 4 year old who had just been to the dentist and the woman shrugged and said I guess so. Five minutes later I saw her sit down with what I'm guessing was her husband. I didn't appreciate the tone as my daughter and I were already having a bad day and that woman was not helping matters by having an attitude because I was impeding her break time. I also know since I used to work there they don't actually get breaks so there's that.
    1 person found this review helpful 👍

  • 3/5 Norma L. 1 year ago on Google • 91 reviews
    The issue isn't with the food. The food is fine. As fine as Subway can be of course. Not my favorite sub restaurant. Just sayin'. My issue is that I have a registered service dog and the gentleman working tonight told me I couldn't bring my dog in. I said she is a registered service dog. He said his manager told him it didn't matter, that NO dogs are allowed in the store. I politely stated if he didn't mind losing the business, ok. Otherwise, I was not leaving without ordering and receiving my food. By law no establishment can refuse a service dog 🐕🐕🐕.

  • 1/5 Darren P. 4 months ago on Google • 24 reviews
    Tried to order and the person with the grey beard tried pushing a version of the desired sandwich and would not let it go after being told that we didn't want it. Situation turned into a verbal altercation and an unsatisfactory product. I will not be going back.

  • 2/5 David H. 4 months ago on Google • 20 reviews
    Walked in with one person in front of me and three employees behind the counter. All three employees ignored myself and the other gentleman for at least 5 minutes. No welcome to subway or anything they didn’t even look up and acknowledge that we were there. Sucks last resort treats their customers better than this place. If I could give them a 0 I would.

  • 1/5 Ashley M. 1 year ago on Google • 15 reviews
    The older gentleman that works there is flat out rude and lazy. He wouldn't go into the back to get more chicken when he had just had the young girl working go back into the back and get it for the to go order he HAD to do before he took my order, after standing there 10 minutes. The person that placed the to go order must have placed it in the parking lot and came in, as they didn't have time to get it ready yet and they started on it before taking my order after I had stood there for 10 minutes already. Either way, the older gentleman tried to act like they were out of chicken, when he just didn't want to walk back into the back and get more. So I left. I can spend my money somewhere else. I doubt I'll go back to this location because every time I go, he's working and always completely rude.

  • 1/5 Tracy & Holly C. 11 months ago on Google • 8 reviews
    Rude treatment by older man at register. First he barked at female employee in front of other employee and customers and then rude to me when I asked for Dressing after my protein bowl was already closed up. I thought you could get dressing in packets to go. The when I asked for a fork he got it out of a cabinet behind him and slammed the cabinet door. Excuse me that I wasn't going to eat my salad some place I had access to dressing and a fork. And it cost $33 for 2 subs. 1 protein bowl, 2 bags of chips. No drinks. Never again!

  • 1/5 Tara H. 7 months ago on Google • 2 reviews
    Ordered some food online. Walked in to pick up my order, and the little edgelords working in there literally huffed and scoffed about every single person that walked in while I was standing there waiting on my food. When I got home with my food, 3 out of 4 of my subs were almost completely wrong which is odd, considering that the receipt on the bag perfectly listed my order as I ordered it online. Apparently the staff just didn't have the cognitive ability to read an order. Maybe it's because they're too worried about complaining when customers walk in to actually read an order and make it correctly. Who knows but I wouldn't recommend ordering from here at least after 4pm unless you're sitting there watching them and making sure they're making your food the way you want.
    1 person found this review helpful 👍


Call +1 828-495-2040 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Healthy options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup

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