Location is great; unfortunately, it was a pit stop for us, so we didn't get to explore the neighborhood. I'm pretty surprised the hotel is listed as 4-star. There was a distinct mildewy smell in the hallway of our floor that lessened but didn't disappear entirely. Room was clean but shows definite wear and needs an update, especially the bathroom. The wastebasket in the room was comically small. We didn't venture to the in-house restaurant because the business convention crowd was so loud at the bar that we couldn't imagine sitting and trying to enjoy a meal. No issues with staff; friendly folks. I have stayed at many Hiltons and handful of true 4-star hotels, and this one is definitely more of 3-star, based on the price of parking, the lack of an available pool, the on-site dining options, and the overall luxury of the hotel. Decent if you just need somewhere in the area to rest your head for a night or two.

The ambiance of the lobby and the bar and Starbucks is really fantastic. The location is also great. However, I did not have a good experience at this hotel. The rooms really need some additional noise isolation. There was a loud room across from mine that kept me up until around midnight. It was as if they were in my room with me. I couldn’t believe how loud it was. It reminded me of being in college again living in a dormitory. They were finally quieted after two calls to the concierge desk. However, they awoke me again at around 8am the next day. Suffice it to say I had very little sleep at this hotel. It’s a shame that such a lovely historic hotel in such a great location would have such poor noise isolation between rooms. If I wasn’t in town for business purposes this hotel would have been a better fit for me. However, that was not the case and this hotel was a mistake for me to stay at. A great disappointment. 2/5.

Such a nice walk at night. Friendly people and soothing atmosphere. Charming cobblestone sidewalks outside. Festively lit, warm and welcoming. The rooms were spacious and clean. The shower has a step on it if you need to prop your leg up or the Mrs needs to shave. The sink handles were classy. The beds are very comfortable and have multiple pillows. The room we had came with a table, chair and dresser. We stayed 3 days so we got to experience a lot of the staff, parking and lobby. There is a banquet hall downstairs for events, a restaurant, bar and concessions area. If you want cookies or snacks. We ordered in and forgot silverware multiple times and the wait staff always offered us silverware when we asked with pleasure.

My wife and I stayed at this hotel for a long weekend stay to the DC area. This hotel fit our needs perfectly. The location is great with the South King Street Metro Station directly across the street. The surrounding area is wonderful with plenty of restaurants and a whole foods within short walking distance. We enjoyed a night at the hotel bar with great service. The room was large, clean and peaceful. My wife loved the large towels. The bed and pillows were very comfortable. The front desk staff were very helpful and accommodating providing suggestions for getting around using the Metro. Highly recommend.

Staff was amazing - everyone was helpful and polite. That said, we had several issues. Fridge didn't work (they replaced it quickly), toilet didn't work well (they did fix it) and the ice machine didn't work (that never got fixed). Bar is grossly overpriced, even for a hotel bar. Location is great IF the Metro is running, but make sure it is, or you'll spend money on cars or spend lots of time getting to DC.

Excellent place to stay in Alexandria. Located right across from the Metro station (yellow and blue lines). Old town Alexandria is a 20 minute walk down King Street. Plenty of food options in the area and even more in Old Town. There was a noise issue in the hotel from some guests on another floor and the staff resolved it quickly. Parking is adjacent ($$) in a garage. Starbucks in lobby.

The room itself was a nice size and clean and the front desk staff was nice. However, the A/C in the room did not work properly, the bed was very old and extremely uncomfortable, the outlets on the nightstands were loose and unable to properly charge electronics, the water pressure was low, the fitness room while it had a decent selection it was clear it has not been maintained as every machine clicked when being used or did not work properly, food selection at the restaurant was limited and the restaurant staff was rude. Best thing about this hotel is the location but with so many other choices in the same location we will not be staying here again unless they makes some changes.

Excellent hotel! Room was great, service was good, has a Starbucks right in the lobby, breakfast was excellent. Location is excellent as well, right across the street from the metro. Would stay here again in a heartbeat.

If you don’t mind paying over 1/2 a thousand dollars for a room and then go to check in a week later and it’s somehow been sold to someone else, then maybe this is the place for you. I booked my room (nonrefundable). I chose my room. However, when I arrived the following week they were “sold out.” Had to wait almost an hour for management just to figure out where to put me. No idea how this happened, but will not stay here again. The service is chaotic to say the least.

Absolutely the best place to stay in Alexandria!! The rooms were clean and the staff helpful. Their breakfast buffet was wonderful every day. Parking is cheaper if you pay for it with your room rate, as is the breakfast buffet. They also offer a menu for breakfast and lunch/dinner. I much preferred the breakfast to the dinner options. The parking garage is low, and I definitely do not recommend driving a truck or large SUV. It has a clearance of only 6'6". The hotel has a Starbucks in the lobby and armed security. There are in-room safes. It is right next to the King Street Metro station for quick access into DC, and the King Street trolley runs up and down King Street until 11pm. It's free to ride. Old Town is an extremely safe and fun neighborhood to wander. Lots of restaurants and cute shops.

Originally booked a room at the courtyard but immediately left after checking in bc it was dirty and had an odor. I booked a room with the Hilton right away and was so satisfied with my room and the hotel overall. The cleanliness and comfort was unmatched. I will most likely stay here again when I come to the area for work. B

Fine hotel other than it's a little tricky to get into and out of during traffic. My one gripe is that the breakfast buffet, which would appear to be free, ends up costing $31 after service charge which is absurd. The hotel needs to be more up front, and really needs to increase quality to justify the cost.

Great location; good walk up the street to the water, many restaurants,and adjacent to metro. Clean, modern room. Nice Starbucks inside and areas to sit and snack or chat. Oddly no ability to watch on-demand media or log into my own Netflix account... maybe upgrading? Needs more front desk staff.

Eventhough the rooms and appearance of this hotel was fine, the service was and continues to be horrible. I stayed at the hotel nearly 3 months ago and I have struggled to get a copy of my receipts (for a block of multiple rooms) so I could fill out my company expense report. I still have not received Hilton Honors points in my account. I have called the hotel multiple times each week. Almost no one at the hotel returns calls. When they do, they tell me the person I talked to previously did something wrong or didn't know what they were talking about. Regardless, they don't resolve the issue or call me back to follow up. Not being able to submit an expense report on time cost me money. I've also wasted probably more than 20 hours calling this hotel, trying to talk to the GM, etc., and now opening a case with Hilton, to which I have not received a response in over 2 weeks. I'm also a Diamond member, which I thought meant I was valued. This experience has made me hate Hilton. Moving forward, I'll go with Marriott over Hilton. Don't stay here if you don't have to. Update months later: I opened case numbers with Hilton, twice. In both instances the cases were closed by the hotel manager without even contacting me. I suppose I've been flagged or something, but they are obviously not interested in addressing my concerns. Still strongly recommend not staying here.

Loved the location. Perfect walk to the metro and bus stops. Great restaurant/in room dining - food was delicious. Quiet hotel even though it’s by the metro - slept very peacefully. Starbucks in the lobby for coffee if you don’t want the in room coffee. Fast and friendly service. Has a small store as well to buy snacks, drinks, etc.

Very nice and pretty hotel in a great location. Rooms were clean and the bathrooms are upgraded nicely with large showers. There is a lively bar and restaurant as well as a Starbucks conveniently located in the lobby, so it was nice to not have to venture out so early for that. There are a lot of restaurants and a Whole Foods a short walk away,. I will definitely stay here again next time I visit the area.

This is a great location if you're staying in DC area for business. Immediately next to King Street metro, and easy to get out of DC to northern Virgina. Old Town Alexandria has many restaurants and pubs that are walkable from the hotel. I only have two minor complaints that prevent me from giving this hotel a 5 star review: no coffee maker in the room and there is only a buffet for breakfast. The buffet is good, but I prefer made to order breakfast. Neither of these will prevent me from staying here again, and I would rate the hotel and it's convenience 5 stars in every other way.

Rooms are spacious and clean with lots of outlets. They have closet and drapes which I prefer. My room was away from the street and very quiet. Staff was very nice and helpful. Starbucks in the hotel is great but they get their baked goods later in the morning on Tuesdays so that didn't work for me but the next day no problems.

I have stayed here several times for work and it has been a great experience each time. The rooms are very nice and are clean and well maintained. The hotel bar and restaurant is convenient and offers a decent drink and lighter food menu, but the location and being within walking distance from everything on King Street is one of the best parts. The staff is very courteous and attentive and the hotel itself has some nice amenities and a little convenience shop as well. My only complaint is how tight/narrow the parking garage is as well as the parking fees. Otherwise, this has been a great place to stay.

Wow wow wow! This is the Hilton experience I’ve missed. I travel every week for work and stay religiously at Hilton brand hotels. It is amazing how different an experience can be from hotel to hotel, but this location exceeded my expectations. Every member of the team was pleasant and gracious. My room was clean and comfortable and it was lovely coming back to fresh towels and crisp sheets each night. The fitness center at this location is also very well equipped - a major plus. A pleasant experience from check-in to check-out in a wonderfully walkable location.

We rented a room, asked for a rollaway bed three separate times, each time they responded that it was on the way. Upon returning to the hotel later that evening, the staff said that they absolutely cannot bring the bed due to a "fire hazard," which would have been a totally acceptable response the first THREE times we requested it. But they outright lied and said it was on the way. Horrific customer service. So, I had to rent my own room late at night. Which meant going all the way down to the lobby and paying for it. Also, the elevator requires your room key to be scanned in order to select a room. One elevator's sensor wasn't working when we stayed, and many guests were complaining about it. Stay somewhere else!

Good breakfast buffet and comfortable rooms. Very close to King Street Metro. About a 25 minute pleasant and easy walk to the heart of shopping and dining in down by the river in Alexandria. Some minor noise from the train station but not bad

Overall the hotel was beautiful and very accommodating. The one main frustration was when we were running late due to a snowstorm and there was no easy way to reach the front desk to inform the of our delay. Breakfast was delicious, and we appreciated our free coupon because we'd thought it was included--but considering I can only eat very little due to health issues, $30 is not a great value and I wouldn't have eaten there if I'd had to pay.

I am so glad my husband and I chose to stay at the Hilton Old Town Alexandria. The staff was extremely friendly, which made our stay extra enjoyable. The lobby and our room were beautiful, and the location was perfect. We had a great evening enjoying the many restaurants and bars of Old Town Alexandria that were in easy walking distance from the hotel. We will definitely return!

Hilton was amazing. Super clean and the rooms were fairly spacious. The views from our room were amazing. Old town is the perfect neighborhood. Happening but calm. Loads of dining options nearby. So clean. Also gave us such beautiful fall views. We had the best time strolling around and exploring the area. It was safe even later in the nights.

I attended a wedding reception for my niece tonight at the Hilton in old town Alexandria VA. I have to shout out to anyone looking for a venue! And hotel rooms …you have to check out this fine establishment! The service was Amazing ! The rooms and venue was clean and looked amazing! The food and amenities was Fantastic! Super proud my niece choose this wonderful place!

Standard fare for a Hilton hotel. Rooms appear newly remodeled but front desk staff seemed not well educated on the offerings of the hotel. Couldn’t answer simple questions about the facilities when asked. Rooms appear recently renovated and clean.

Not really a 4-star hotel anymore. From Investopedia: "Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services, and an array of special suites." No valet. No bellhops. No pool. Nothing high class about the treadmill room. The dining was fine, but average at best with exceptionally slow service. They didn't even bother with room service; not even replacing the coffee or towels. Absolutely zero effort was put in by anyone at this hotel. The security guard was at least pleasant and greeted me when I awkwardly stood in the lobby waiting for service. Good for him. Embarrassing for the concierge. COVID isn't a viable excuse anymore for non-existent services. Read this little blurb from Hilton's 2022 first quarter financial statement: "Christopher J. Nassetta, President & Chief Executive Officer of Hilton, said, "We are happy to report solid first quarter results, with all segments driving better than expected top line performance in March. Our results in the quarter, coupled with our confidence in continued recovery throughout the year, enabled us to begin returning capital to shareholders earlier than we had anticipated. In March, we resumed our share repurchase program and, in the second quarter, we declared a quarterly cash dividend. Our team members worked hard to effectively navigate the pandemic and position the Company for the future, and we are excited for the growth opportunities that lie ahead." So, Hilton is having such incredible profits they are doing a share buyback. That's really amazing. Meanwhile, they aren't offering even the most basic level of services you should expect from a 4-star hotel. Let's be honest, only the price is 4-stars at the Hilton right now. The actual experience is a 2-star at best.

The rooms are definitely well-worn (it's not a very new hotel) but the execution on everything else was surprisingly solid. The check-in was a breeze and the room (despite some wear) was comfortable. The beds worked well, the coffee was a step above the usual in-room coffee at Hiltons, and the air condition worked well (although it was a bit loud). The location was great -- very convenient to Old Town but away from the hustle and bustle of the main streets, plus you could get to public transportation extremely easily! Service was fine although didn't have that many opportunities to interact with them. Overall recommended -- although I'd recommend that the owners refresh the HVAC and remodel the rooms to get that elusive fifth star.

The staff were very accommodating and answered any questions we had. The room was very clean. The bed and pillows were super comfy. We walked all over Alexandria old town. Enjoyed our anniversary stay!

The Hilton Alexandria Old Town couldn't be more conveniently located from the airport - just two quick metro stops away. It is also handy to DC by metro if you don't mind a bit of a longer ride (we didn't). The metro is right across the street and there is also a Whole Foods a few minutes' walk away. The room was large, comfortable, and very nicely furnished. It was perfectly quiet - something we really value in a hotel room. The hotel is in easy walking distance of all the shops and restaurants on King Street, also the water front. If you don't want to walk, there is a free trolley that comes right by the hotel. I recommend becoming a Hilton Honors member (it is free to do so), otherwise there is a charge for wifi. The staff were friendly and helpful.

I arrived at the Hilton on 1-7-22 and will be here for work until 1-14-22, From the moment I arrived I was treated amazing. Amber and all of the staff are very friendly. The food breakfast and dinner were prepared and tasted delicious. Having a Starbucks in the Hotel is a huge plus. The rooms are clean and fresh. I would recommend this Hilton to anyone who wants to be treated the right way . Yes I am diamond member, but they treat everyone the same respect