1/5 Ruben F. 1 year ago on Google
Terrible
experience.
We
arrived
after
a
long
day
of
travel
and
the
front
desk
did
not
seem
well
experienced
in
the
check
in
process.
(Even
in
Portuguese),
I
was
not
able
to
get
clear
answers
for
the
questions
we
had.
The
Room
-stale
smell
-old
furniture
and
beds
-stains
on
pillow
cases
-dogs
barking
in
rooms
around
us
And
worst
of
all
BROWN
WATER
coming
out
of
the
shower
head
Hotel
-The
hot
tub
was
freezing
cold
-deck
boards
in
the
locker
room
were
broken
and
falling
through
-restaurant
had
sub
par
food
at
best.
When
I
called
to
complain
about
the
water
the
manager
said
he
would
call
right
back
and
have
maintenance
come
by.
30
minutes
later
we
decided
to
leave
and
find
another
hotel
and
when
I
approached
the
front
desk
I
was
one
of
three
parties
complaining
and
asking
for
a
new
room
or
refund.
The
front
desk
agent
told
us
all
the
same
answer,
“the
manager
is
gone
and
I
can’t
help
you”.
I
knew
I
was
taking
a
risk
due
to
how
cheap
the
hotel
was
compared
to
others
in
the
area,
but
I
was
hoping
the
reviews
were
accurate
in
representing
what
the
hotel
was.
Seems
to
be
more
of
a
cheap
party
hotel
for
the
summer.
I’ve
worked
in
hotels
for
10
years
and
do
not
recommend
this
property
to
anyone.
Spend
a
bit
more
and
get
the
quality
you
deserve.
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