1/5 Fabrizia C. 1 year ago on Google
We
to
traveled
to
Lisbon
for
a
little
over
a
week,
I
took
my
8
year
old
and
obviously
wanted
to
do
some
stuff
geared
for
kids
so
he
had
some
entertainment.
On
our
last
day
I
went
on
this
site
and
it
seemed
you
could
purchase
tickets
at
the
park,
I
checked
opening
hours
and
we
were
there
on
Friday
11/25
at
2:30
pm.
It
was
a
long
drive
from
Lisbons
historical
center
but
my
child
couldn’t
stop
taking
about
it,
so
it
was
worth
it.
Until
we
arrived
and
we’re
greeted
by
a
very
grumpy
teenage
girl
who
said
we
needed
reservations
and
he
was
not
going
to
be
able
to
play
in
any
course
because
there
weren’t
enough
attendants.
She
said
there
was
a
school
who
had
already
booked
the
mini
kids
course
and
they
were
the
only
ones
who
could
use
the
park.
I
explained
this
was
our
last
day
in
Portugal
as
my
child
stood
behind
me
crying
in
disappointment,
she
maintained
that
he
wouldn’t
be
able
to
go
in
because
there
wasn’t
enough
staff
(even
though
there
were
several
people
sitting
in
the
office
behind
her).
I
offered
to
pay
extra,
and
even
offered
to
pay
the
fee
for
the
entire
class
using
the
course
if
they
would
allow
one
more
child
in,
her
response
“no
but
I
can
make
you
an
appointment
for
another
day,
this
is
all
on
our
website”.
While
I
am
fluent
in
Portuguese
I
did
not
read
anything
about
reservations
on
the
website.
For
the
most
part
we
encountered
incredibly
friendly
and
helpful
people
in
Portugal,
and
it
was
an
amazing
trip
but
it’s
unfortunate
that
at
a
children’s
place
lazy,
grumpy
teenagers
can’t
do
more
to
help
when
we’re
only
talking
about
one
child,
who
is
disappointed
and
crying.
I’m
sure
the
school
would
not
have
minded
adding
another
child
to
their
group
(that
I
would
be
supervising)
if
they
had
known
I
would’ve
paid
for
their
entire
outing.
We
will
be
back
In
Portugal,
but
as
we
were
driving
away
my
son
said
“I
never
want
to
come
here
again”,
so
we’ll
be
spending
our
time
and
money
in
other
places
designated
for
kids,
I
just
can’t
understand
how
places
who
are
created
for
children
can
be
so
inflexible
and
rude
and
quick
to
disappoint
a
child.
Perhaps
if
I
had
5
kids
with
me
it
would’ve
made
sense
why
they
couldn’t
accommodate,
but
it
was
only
one
child.
Poor
management
here
and
poor
staff.
I
haven’t
encountered
this
anywhere
in
the
world
at
a
children’s
entertainment
facility.