The manager in this Carl's Jr, I believe his name is Matin. He was so cruel. I was sitting in the restaurant, I fell asleep. He woke me up and tell me to get out of the restaurant because I can't sleep there. I was shocked. I got angry. I left and went back there, and I told him I would report him to the BBB Board. He told me he would call the police on me. That is crazy. And he is actually one of the managers?? Really??? How can that happen? When I was outside writing the complaint, he actually came outside and took pictures of me I believe. That is so disgusting!

I entered the restaurant after a long and gruesome shift, and instantly i was mesmerized by how clean and tidy the place was. Not to mention the friendly cashier who greeted me and took my order. When i got my order after what seemed like two minutes, i noticed how hot and fresh the fries were!! honestly can't go wrong eating here, especially with the burrito deal they have going on right now. I topped the whole meal with a shake which was also really tasty

The restaurant also had 2 staffs when we came. One to serve the Drive-thru and one to prepare food. No-one was available to take our order when we walked in. The Drive-thru staff had to overlapped and took our order from his monitor. He was doing great job and tried his best to assist us although he was doing multitasking.. The management should really hire 1 or 2 more people to work there. Otherwise, just close the walkin.

The food is amazing! The workers are kind and helpful, and the food was really good and fresh! The restaurant was clean, and I like the atmosphere, and they have some good music. 10/10 would come again.

this is the WORST fast food place i have EVER been to. i wouldn’t even give it a basic one star this place deserves NO STARS. i ordered online and drove all the way here, and i come to find out that they had cancelled my order ?? but the money was taken from my account ?? and even when i said that i would’ve been okay with just waiting for it to be made the NASTY lady there at drive-thru had the UGLIEST attitude EVER. i have never been treated so badly by someone like that, i was simply asking questions and she told me to go to the “front”, CUTTING ME OFF MULTIPLE TIMES, and acting like i couldn’t understand english ??? like what in the actual racism ?? I AM POC MYSELF TOO WHICH IS CRAZIER. then she proceed to LIE that they’d “bring my order out at front” BUT NO. i parked and went inside only to find out that my order wasn’t even being made !! i was just supposed to wait there for who knows HOW long in this TERRIBLE heat. NO TYPE OF GOOD CUSTOMER SERVICE. !!! WORST EATING ESTABLISHMENT EXPERIENCE IVE EVER. HAD. ! i wouldn’t even return here again if i was PAID.

The food is always good. The wait time is horrible. The food isn't warm enough to convince me it was just made so there is no reason for a 10+ minute wait time. 10 minute wait as in nobody in front of me, just me sitting there waiting. The inside is always empty, the drive-thru always has about 3 people. It just takes so much time to get the food. But the staff is usually nice.

Tonight I decided to give a chance to Carls again, I was surprised with the food quality, the burger were made fresh and fries were super hot, they have now a great deal with the Angus Burgers 2 for $9.99, the female cashier was very helpful and gave advice on how to chose the mix and match angus burgers, the new handcrafted lemonade was very tasty, Very good Carls Alhambra, next time will bring my niece for to try $1.99 kids meal place was very clean

Good place to get a fast food meal. I prefer the chicken menu items, as they Always taste freshly made. The staff is pleasant and aware and tidy. Good location to visit- alone or with a family or friends.

A smile and greeting goes a long way. The cashier was all business. Unfortunately, they were out of alot of sodas, due to the delivery not getting there until Tuesday. The hamburger patties looked old and overdone. The manager was very nice and approachable.

Your employee knows how to say what but after I’ve sat down and had a couple of sandwiches, it appears she has no problem speaking English to anybody she wants to do you have a problem. If she understood I could’ve got two chicken sandwiches for $90.99 each but no I got them two for five dollars because your employee only knows how to say what. Not very good service. You should be ashamed.

I ordered dine in (it had also said In the receipt) & my meal came in bags instead. Took around 10-15 mins to get my food. The workers have a tendency to act busy. The guy across me got a wrong order yet they corrected his & not mine.