2/5 Monica 2 years ago on Google
I
have
chosen
to
stay
at
Days
Inn
Alhambra
when
I
come
to
care
for
my
81
yr
old
mother
bc
it
is
conveniently
located.
I
stay
3-4
nights
every
visit,
which
has
been
a
total
of
5
separate
trips
in
2021.
The
rooms
are
fine.
They
replaced
the
carpets
earlier
this
year,
and
the
King
Size
beds
are
super
comfortable.
On
the
flip
side,
the
free
breakfast
is
no
longer
hot
foods,
but
instead
now
a
granola
bar,
banana,
yogurt,
and
apple
juice.
And
don't
look
too
closely
bc
the
paint
is
peeling
in
the
bathroom
and
the
walls
are
marked
up/stained.
But
for
roughly
$120
a
night,
this
is
all
fine.
Before
this
last
visit,
I
would've
rated
this
place
3,
maybe
4
stars.
But
this
past
visit
was
so
upsetting
I
doubt
I
will
give
them
my
regular
business
any
more.
Here's
why...
Normal
checkout
time
is
11am.
The
night
before
I
was
to
fly
home,
it
started
raining
which
in
LA
is
pretty
rare.
I
anticipated
a
flight
delay
(which
it
was
by
more
than
2
hours)
and
requested
a
later
check
out
since
I
book
my
flights
timed
to
my
checkout
time.
The
young
guy
behind
the
counter
said
no
problem
and
noted
it
next
to
my
room#
on
some
paper
he
had
behind
the
desk.
The
next
morning
after
I
was
all
packed
up,
I
went
to
Starbucks
on
the
corner
and
when
I
came
back
at
11:30,
I
went
to
have
the
room
key
updated
since
i
was
locked
out.
The
older
man
behind
the
counter
gave
me
SO
much
grief,
telling
me
3
different
times
check
out
was
at
11.
I
told
him
I
was
well
aware,
but
that
I
already
discussed
it
and
got
approval
from
the
night
time
employee,
which
was
noted
on
their
check
out
paperwork
behind
the
desk.
He
wouldn't
let
up
about
it,
even
though
I
just
needed
to
be
let
in
to
get
my
luggage
(I
was
100%
already
packed
up
and
ready
to
go).
Not
to
mention,
the
cleaning
lady
had
just
started
the
room
next
to
me,
so
I
wasn't
holding
her
up.
I
realize
they
don't
want
the
late
check
out
abused,
but
considering
the
reason
I
was
asking,
how
often
I
give
them
my
business,
and
that
I
had
already
gotten
approval,
this
man's
treatment
of
me
was
completely
unnecessary
and
frankly
very
upsetting.
I
have
worked
in
customer
service
my
whole
life
and
know
that
sometimes
it's
worth
going
the
extra
mile,
especially
for
loyal
customers.
Apparently
that's
not
true
here,
so
next
time
I
come
to
care
for
my
mother,
I
plan
to
stay
elsewhere.
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