1/5 Sarah P. 10 months ago on Google
We
ordered
take
out
from
Randy's
Up
the
River
last
night.
On
the
phone
we
were
told
20-25
minutes,
so
we
decided
to
just
go
and
wait
at
the
establishment.
45
minutes
later,
one
of
the
bartenders
came
out
telling
us
our
food
was
done,
but
they
ran
out
of
salt
potatoes
to
go
with
my
1/2
barbeque
chicken
dinner,
so
she
gave
me
a
choice
of
potato.
Ten
minutes
later
our
food
finally
came
out.
While
the
bartender
was
ringing
us
up,
we
decided
to
check
our
food
and
make
sure
it
was
right.
My
dinner
was
missing
two
sides.
When
the
bartender
came
back
I
was
polite
about
letting
her
know
my
dinner
was
incomplete
and
she
told
me
they
only
do
rolls
and
butter
on
Thurs-
Saturdays.
Like
what?
What
about
my
beans?
I
asked
her
why
I
was
paying
full
price
for
the
same
meal
on
the
menu,
but
it
was
missing
two
sides.
She
started
getting
a
little
attitude
with
me
and
told
me
she
would
see
if
they
could
grab
me
a
piece
of
bread,
and
she
sped
off
towards
the
kitchen.
Quite
some
time
later,
she
came
back
with
the
tiniest
roll
and
a
little
container
of
macaroni
salad,
which
she
said
they
were
supposed
to
be
giving
that
out
with
the
meal
instead
of
the
other
sides.
UPDATE
YOUR
MENU
IF
YOU
DON'T
HAVE
THINGS
AVAILABLE,
OR
IF
THEY
ARE
ONLY
AVAILABLE
ON
CERTAIN
DAYS.
OR
AT
LEAST
TELL
CUSTOMERS
OVER
THE
PHONE
WHEN
THEY
ARE
ORDERING.
ALSO,
DON'T
TELL
CUSTOMERS
AN
ESTIMATED
TIME
AND
THEN
TAKE
TWICE
AS
LONG.
Say
"we
are
a
bit
busy
right
now,
it
could
even
take
up
to
an
hour,"
or
something
along
those
lines.
My
boyfriend
said
his
steak
sub
was
the
worst
he's
ever
had.
The
bun
wasn't
toasted,
the
steak
was
overcooked,
there
was
hardly
any
dressing
on
it,
and
some
of
the
potato
chips
were
undercooked.
Poor
service,
poor
food,
way
overpriced
for
what
you
get.
Will
not
be
returning.
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