1/5 Daniel D. 10 months ago on Google
The
hotel
and
rooms
are
very
nice,
view
is
exceptional
and
close
to
the
beaches.
BUT
I
encountered
a
couple
big
inconveniences.
First
off,
when
I
checked
in
around
5am
local
time,
the
front
desk
informed
me
that
they
had
given
my
room
away
to
someone
else
which
was
on
the
highest
floor,
they
gave
me
a
key
to
a
different
room
and
told
me
to
come
back
the
next
day
and
my
original
room
which
I
paid
for
would
be
ready.
So
I
walk
into
the
room
they
gave
me
and
there
is
a
woman
fast
asleep
half
naked
in
the
bed
immediately
close
to
the
door.
Confused,
I
went
back
to
the
lobby
and
told
them
what
happened,
they
gave
me
a
different
room,
again
and
that’s
the
room
I
stayed
the
rest
of
my
7
day
stay.
Also
when
I
arrived
and
checked
in,
I
paid
full
price
via
visa
credit
card,
2
days
later
I
LUCKILY
noticed
a
full
amount
charged
to
a
different
credit
card
of
mine,
also
by
the
hotel.
If
I
had
not
noticed
(which
i
rarely
check
my
statements)
they
would
have
stolen
an
entire
$1,000
from
me…
I
was
appalled.
Immediately
went
to
the
lobby,
they
barely
apologized
and
issued
me
a
refund.
Extremely
unprofessional
and
unapologetic
hotel,
I
am
still
not
over
the
fact
that
they
almost
robbed
me
of
$1,000.
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