What’s the point of staying here if you can’t sleep? We are cutting our stay short. There are a lot of other nice hotel options in the Alpharetta area. This is a nice hotel next to a bar that plays really loud music with pounding base until 2am some nights. In our case it was a Wednesday night when Google said they were closed. Playing white noise does not come close to masking it. I initially thought someone had an unbalance load in the hotel washer/dryer. It’s awful. There are multiple previous reviews that note the same problem. The front desk offered to move us to the other side of the hotel. The noise was audible in that room too. I finally made a noise complaint with the city and they said my complaint was not the first one they had received from the hotel that night and an officer had been dispatched. Unfortunately the music continued until 2:05am.

We've stayed at this hotel twice since it opened in November and have had a great experience each time. The front desk staff is professional and friendly and do their best to accommodate requests. The Conservatory is a great spot to grab an afternoon snack/ appetizer and drink before dinner and so some people watching. The hotel location cannot be beat with lots of attractions and dining within quick and easy walking distance. We cannot wait to stay here again.

The Hamilton is a very nice facility located within good proximity of shops, restaurants and businesses around downtown Alpharetta. Everything was spotlessly clean and the valets were pleasant. The staff was friendly and efficient. A person at the front desk even loaned us her umbrella when we needed to go outside during the rain. I would give a better rating except for the restaurant, Carrie's Conservatory. We perused the menu before arriving and were looking forward to the convenience of the restaurant within the hotel. When we arrived for dinner about 7:30pm our ears were assaulted by obnoxiously loud music that stifled any opportunity for conversation or enjoying a meal. When I asked the restaurant's greeter how long the band would play, we were told it was Jazz Night and the band would play until 10:30pm, as she rolled her eyes. She understood the problem exactly but management apparently does not. This explains why there were few people in Carrie's Conservatory on a Friday evening. We left Carrie's Conservatory and enjoyed a delicious meal and drinks at one of the many nearby restaurants. Live music is a nice thought but management should recognize that Carrie's Conservatory does not have the acoustic design for musicians wailing on saxophones and trumpets. A piano, violin or other instrument more appropriate to the venue would be better for the customers and the restaurant's business.

Exceptional hotel! My husband surprised me with a night here for my birthday and they staff made it extra special by putting cheese and crackers and wine in our room. We will make this a regular spot to visit when needing a night or two away!

Beautiful Hotel, great rooms, clean, amazing location. We really enjoyed our stayed. The only thing I wish we knew before driving was that valet per night was around $50 dollars per day of your stay. So it can get pricey.

We stayed for our wedding anniversary and it was a nice staycation. The staff were all friendly and helpful. They helped to make our night special. They surprised us with a cheese plate and nice water. The speakeasy in the basement was a nice touch to be entertained without having to go far. Highly recommend this place to people who like bars being walking distance in the heart of downtown.

Please read, I stumbled upon this hotel passing by to use the restroom and was impressed at the cleanliness so I went and got a drink at the bar and Deborah was a great server! Amazing service and great attitude, I was very impressed. Then months later I decided to stay at the hotel visiting some family on a business trip based on my previous service. I went to the front desk and I was very impressed with the customer service and was beyond and impressed with Cassandra and Emma at the front desk. They were very cooperative and friendly. I felt the need to write a review which I don’t do often. I would recommend this hotel to anyone.

We recently had a block of rooms at The Hamilton Alpharetta for our wedding at a nearby venue. Thank you Laurel! You were very helpful! The entire hotel is super clean and multiple members of our block raved about the downstairs bar. The best part about this hotel is... the LOCATION!! You are easy walking distance from incredible breweries, bars and local food.... Did I mention there is a speakeasy in the basement of the hotel!!

Great hotel. Rooms are big and bright and the staff are great. From the front desk to the valets, I had a wonderful stay here while visiting family in the area. Lots of great places to grab a bite or enjoy a cocktail within walking distance of the hotel. This will be my go to hotel when I visit my family.

The rooms are fantastic! The check in process was excellent. The problem was with the event space. We hosted a wedding at The Hamilton and the staff, food ,and services fell short. So disappointed. I would not recommend hosting any event at the Hamilton until the event coordinator, the food service and wait staff can get their act together. To be honest, it was a hot mess. Stay at the hotel and enjoy the easy access to downtown shopping, entertainment and food options but find another venue for a wedding/reception. They are not experienced enough to pull off something as important as a wedding. Even our wedding planner was frustrated!

I visited the hotel because of a Sunday art event they were hosting. The front desk attendee was very helpful and engaging even though she knew I was not checking into a room. The hotel also has a unique venue on their premises that I knew of and although its not part of their business she was able to give me lots details. The outdoor grounds of the terrace were beautiful, plenty of seating. Inside at the bar Pablo made me a great lemon drop martini. The collection of art was beautiful mixed media and the resident artist was amazing and working on her latest piece. I would definitely return to stay here, it in a great location in downtown Alpharetta with lots of shops and restaurants to choose from. The ladies who were the face and coordinated this event were great as well and answered any questions any of is as guest had. I hope the Hamilton continues offering more events. This place is gorgeous you definitely need to make your reservations here.

Stayed here for our anniversary celebration and it was great! Super clean, nice ppl, loved our room. The linens were also super comfortable. Loved walking around the area too and hanging out for the night. I would definitely recommend it

Debra from the bar — my goodness. This was the best waitress/bartender to date. This woman balanced our wedding party seamlessly and effortlessly with a smile. I cannot recommend this bar more. If every bar would have a Debra, they’d be beyond successful. She was easily a highlight of my night regardless of company because of her! She served us and offered us chairs (without asking when there was large company at a table) without hesitation. Fabulous place with employees like so. Great great bar!

Great location, restaurants, and bars are just a few steps away. It is very quiet when the heat/air conditioning blower is off. The rooms are spacious and clean. The only downside is that the breakfast is not included given the price they charge.

Cassuandra and Linda at the front were absolutely fantastic, they were so helpful in getting things adjusted for us when our travel dates changed unexpectedly. The property is wonderful, with clean and comfortable rooms and any amenities you could need.

Great hotel - very classy, nice vibe, clean and comfortable beds! Located right in middle of downtown Alpharetta, lots of nice little shops and restaurants. There’s a great speakeasy connected to the hotel that has great music. Highly recommend staying at The Hamilton!

My Leadership Team and I stayed here for an off-site meeting and we enjoyed ourselves. The food was delicious, shout out to Travis Graves and his team, Manuel and Ernesto. The speakeasy, Roaring Social is a bonus!

We are Hilton honors members, this hotel was very nice and perfectly located. All the staff was very nice and useful. Good breakfast and an excellent service in the very comfortable Bar. We stayed at room 209, which was comfortable, but the closet was so small that we had to leave most of our clothes in our luggage. We will return next year.

Great stay at this Hilton location. The room was clean. We brought our toddler and the room was big enough for him to run around in. I’d say if you are not here for the late night fun to stay floors 3-4. There’s music that thumps from the floor beneath the main and it goes just about until 2am. It want too bad, but good to know for next time. We stayed on floor 2. The location is perfect for walking to coffee, brunch, dinner or just for a stroll. Convenient to the Avalon for more restaurant or shopping options. Parking was not an issue. The hotel has valet for their fee. Or if you are not here long during the day ~2-3 hours you can easily street or park in the public parking garage for $0. All in all wonderful stay.

For Thanksgiving my husband and I visited friends. We stayed at The Hamilton Alpharetta, I want to first start off by saying Linda the desk representative took care of us. Linda was welcoming and most importantly accommodating when we had problems with our room not heating up. We were move to another room for our inconveniences and I will say by far this was one of the best rooms that I have ever stayed in, comparing hotels. I have always said you can have a beautiful hotel But if staff does not meet the standards it messes up the experience. I can say our expectations were exceeded. We had a wonderful Thanksgiving and I will always tell family and friends to stay at the Hamilton Alpharetta!

Outstanding facility and location. There are several unique restaurants and coffee shops on the same street or just across. Nothing national chain - all local shops. The hotel itself is large and spacious. Has a wonderful outside area where you can sit and work or have a drink.

Music pounds in the rooms until late to the point it vibrates. Avoid on the weekend. Also, the check in person was very rude. We are Hilton Honors gold and have been members for many many years. My Hilton Honors American Express card has been reissued and I had not updated it on the app yet, and she was awful and announced to the entire lobby that my card I used to save the room had declined. It really just needed to be updated with the new expiration date since I made the reservation. She had attitude and treated us like we were beneath her and not worthy of the hotel. It’s a beautiful hotel but wouldn’t stay again which is sad. I will say the guy running valet parking was awesome and the one shining person that we encountered.

I was on a work-related trip for a training held at The Hamilton, and from the moment I walked in, I was stunned by how gorgeous and elegant the hotel seemed to be. All staff, from valet to front desk to food service/bar was friendly and accommodating, not only for the formal part of my days but outside of the conference hours. There's no shortage of boutiques, shops, and restaurants to explore within walking distance of the hotel, and the rooms themselves are just beautiful and equipped with everything one could possibly need to feel at home. I hope to stay here again on my personal time so that I can explore the area more thoroughly.

A nice boutique hotel. Modern, clean and spacious rooms. Very surprised about the tiny closet just big enough for 4 shirts. Great location with plenty of great restaurants and bars in walking distance. Friendly and helpful staff. Like most of the hospitality industry they are short of staff. The breakfast service had one server only for more than 20 tables. But overall I highly recommend this place. You will not be disappointed.

I cannot say enough great things about the staff and the establishment. Trina, Cole and Claire along with the rest of the staff went above and beyond to make sure a special day went perfectly. My fiance and I got engaged at the hotel with the coolest set up ever... a projector asking the big question on the side of the wall across from our room. It was so perfect and clever, I still can't believe the staff pulled it off. The room was perfect, champagne bottles and the works! An unforgettable night pulled off perfectly all thanks to the hotel and staff. Thank you all so very much for everything.

Super service, beautiful rooms, and very clean. The valet people were so friendly. We traveled with our three very little kids and we kept needing extra room supplies (and coffee to stay awake!). The front desk and housekeeping always brought extra coffee and started anticipating what we would need even before we asked. The restaurant is busy and very nice. Gluten free options for those with allergies, the chef asks your needs to make sure it is compatible with your special diet. The hotel is downtown so we spent every evening walking around with our stroller. It’s really beautiful and the perfect date-night getaway. We were here for my husband’s business trip - but we made into a vacation and it was splendid.

The hotel is beautiful and the staff was incredibly friendly and helpful! Anything we asked for, they were happy to accommodate. The food at breakfast was yummy. The area is all walkable and very pretty with lots of amenities. Definitely stay here!!!!!

Hotel is beautiful and very well laid out / decorated. The bar is tucked in the back with a really really nice courtyard. Planned to go to the speakeasy but with as packed as it was, we just went to lobby and had a great time.

Similar to others here, we initially had a bad experience. When we arrived and dropped off our van, we saw the valet take the car in front of us and peel out into the street (not a great way to begin). That certainly made us wonder how our vehicle would be treated. I spent about 30 minutes searching for the ice machine (given there's an ice bucket in the room). I searched my entire floor, an entire separate floor, and finally went to the front desk, only the front desk clerk had no idea as well. We also called and asked if we could get a few regular coffee pods and a few more coffee cups. After waiting over an hour, we gave up, and I walked to the front desk. They gave us espresso - not what I'd asked for. We were double charged for valet (thankfully we realized that and corrected it). We emailed the various managers (thanks to their cards being provided at the front desk). That met with silence. No one replied. This hotel had the veneer of sophistication, but displayed poor service and no follow-up. This was not at all what we paid for or have come to expect from a Hilton. I recommend saving your money and going with someone who will give better service ————————- Update - new Manager Dionna Bella contacted us and resolved and rectified our grievances. I would give her 5 stars for her prompt and gracious response.

Beautiful hotel. Clean comfy bed amazing shower. Wish they had a microwave because I had left over food that I wanted to eat. I also wish they had a pool. Never interacted with the staff not sure if that was bad or good.

Beautiful little boutique hotel. All of the folks here are very nice cheerful and helpful. They really know how to make you feel like you are their guest. I am staying in accessibility room and have included pictures of the beautiful facility. The accessible bathroom does not feel generic and sterile, instead, it is warm friendly and the grab bars are more decorative.

Service was wonderful from start to finish. We arrived and valet parked the car. Checked in with ease. Rooms was wonderfully decorated with thoughtful innovations. Sheets soft. Bed was comfortable. Staff super friendly. If your in the area, stay here.

A great Hilton property in the middle of Alpharetta town proper. Small town/downtown feel. The property is well managed and maintained and a good deal for the location and price. The service and help was perfect. The rooms well maintained and new and the bar perfect for large crowds for drinks. There is also a courtyard where evenings definitely can get lively. Definite recommend.

The hotel is in a great location with plenty of restaurants and bars in walking distance. The rooms are clean and cozy. The staff was wonderful and so friendly. However, the hotel is extremely loud. The music from the restaurant goes until around 11 and can definitely be heard from the rooms (we were on the fourth floor). The only thing that put a damper on our stay were the people a couple doors down that partied very loudly until about 4 in the morning. That definitely did not make for the best sleep.

I visited this hotel 4/12-4/13 for a business conference that was being held at the property. I checked my luggage at the front desk as they didn’t have a room available yet, which was understandable as I arrived at 7am. When retrieved my luggage and placed them upstairs once my room was ready, I went back to the meeting space. In preparation for an event that night, I opened my luggage and noticed it looked to have been tampered with but didn’t want to believe it. I checked my bracelet box and was shocked to see the bracelet was missing. I tried not to jump to conclusions and decided that I would check my home to be sure once I returned from my trip. I travelled by car so, this is the only place it could have gone missing. After searching my home on day 1 of my return, I couldn’t find the bracelet. I call the hotel and am sent the manager’s voicemail as she called in sick. I call on Day 2 where I am placed on hold and the line is disconnected. I call again and speak to a woman who was somewhat helpful and said they would review the cameras and search for the bracelet. I am asked to give them until Monday 4/18. No call. I call today, 4/19, and they act as if they never heard about the incident. Placed on hold again for more than 30 mins. Totally unacceptable. Have yet to speak with anyone who was able to provide any assistance and am out of bracelet with true sentimental value to me. Then I call their customer service number only to be given the runaround for 2 months. With promises of compensation for with zero follow-through. Only for the hotel to tell me they will not honor the compensation. I simply want a call returned and the bracelet returned or the $145 that the bracelet cost. Poor customer service. Not what I expected from this hotel or chain of hotels.

Had an early morning breakfast here with friend. Service and food were great. Had their Eggs Benedict and coffee. Both very good. Also, even though the bar wasn't officially open, we were able to get Bloody Mary's. The hotel manager saw to it personally. Just a great experience overall and will definitely be back.

I can see why this is a 5star hotel. It is definitely a Hotel to visit. Such BEAUTIFUL plants everywhere. The employees are so nice and helpful. I just wished the Restaurant was open. The bar however has excellent food and you can get you drinks inside the bar or stand at the large window they have opened if you want a drink and sit outside. Love it.

We stayed there as well as many of our guests for our daughters wedding. The Hamilton was perfect for the occasion. The Staff was exemplary, helping with the logistics of handling a large group. The hotel is in a great location, with dozens of wonderful restaurants within walking distance. It was a great experience. A special shout out to Emma S. who worked the reception area and was a great help to us.

I was here for a work conference. I was allowed to check in early, use the meeting room while it was being set up. Travis was assigned as our host for the 2 days and he was amazing, makes your hotel shine. I trust you will take care of Travis so that he is always there to host our Lockton events. He was our hero and made us feel extra special. We had some technology issues but never felt that the frustration of it as we knew that we were in excellent hands. We will be back. I did keep a star for the simple fact that your rooms do not have a desk or workspace.

Valets were great. Waiters in restaurant very good customer service. Rooms nice but not spectacular. Pretty quiet environment which is nice. Some front desk people were not customer friendly. 2 nights ago I went to the front desk and asked if they could break a $20 so I could tip the valets. Both people standing at the front desk said they didn’t have any cash up there. The ridiculous part of that was there were 2 cash drawers sitting on the counter behind them full of cash. So I pointed it out to them and then they begrudgingly broke my $20. How ridiculous. So while there were some great front desk people, others left a bad taste in our mouth.