The saleswomen were very helpful and friendly! Shopped there last night shortly before closing time, still perfect service! You'll be happy to come back!

very bad sellers and very dirty place

I usually like to go shopping here. Only today was catastrophic. When I got in line at the checkout, two salespeople tried to cash in on the customer in front of me for 15 minutes, which didn't work. After 15 minutes they were told they couldn't use the cash registers. I ask myself, who hires such employees???? They don't even know how to use a cash register.

The service is a disaster. The employees are incompetent and very unfriendly. I didn't know that from Only. I won't set foot in this store again.

Not recommended because Penny goes there

The saleswoman was very unfriendly and annoyed when I spoke to her, without looking she said that, don't have the size there I'm a bit older than the girl and I've never seen anything so unfriendly

Unfortunately, I can only agree with the 1 star reviewers here...the staff is extremely unfriendly and snooty! I had a complaint, they supposedly couldn't give me my money back because it wasn't intended, but unfortunately the "lady" couldn't hand over a defect-free item to you either. I first have to come back with the part two more times - only then would I get the money back. Alternatively, I could do the exchange at another branch. I'll be ordering online again soon, so at least you have the right to cancel and you don't have to deal with such impudent young things!

It's really shocking how snooty the workers are. There are some young girls there who just stand there and don't respond to the customers. The other day I was there to give something back and there were two girls standing there, one was giving the other instructions, and she was literally being talked down to... The employees didn't seem to respect each other either.

I just left the store and am a bit shocked. I have never experienced such interaction before! Got to the checkout - there was no hello, no thank you/please, just an arrogant, condescending look! What's that supposed to mean?! Is this the new way to talk to customers? After reading the comments in front of me, I'm wondering if it's normal if customers write the same thing again after 2 months?

Even one star is too many. The service is catastrophic. The employees are unable to file a complaint and at the same time bill for the new purchase. I pointed out again that I didn't want a voucher, but rather the money for the goods. Unfortunately, I was still issued a voucher and accused of lying. If the cashier was confused, I understand, but not if you are blamed for the cashier's mistake. I insisted that the transaction be reversed so that the new goods could be offset against the voucher. The boss then had to come over, but even she made the same mistake as the cashier, which is why I now have so many receipts that the return and the new purchase can only be traced on the receipts via a detour. To top it off, I also got the money in cash, even though I paid for the goods with a card. The boss is blonde and has a Russian accent, the cashier is dark-haired, heavily made-up...both recognizable by their fake smiles. All that can be said about the second cashier is that she noticed the error and advised the boss not to repeat the error in the cash register system. It was clear that she saw a solution to the problem, but she still didn't intervene. Absolutely unfriendly, while the statement “we are very friendly and will accommodate you” was repeated over and over again... sorry... but blaming your own mistakes on the customer and only letting the customer leave when it became clear that he wasn't leaving the store beforehand Allowing the law to exist is not child-friendly. I came back in a few minutes after leaving the store to ask for names and didn't hear anyone talking about how this mistake can happen quickly and that the cashiers should pay more attention. I really hope that this review gets something started, because when you read the other reviews, you quickly realize that this wasn't an isolated incident. Not only do these ladies have no place in customer service due to a lack of customer friendliness, they are incompetent and cannot operate the cash register properly, not even the boss, who has been working there for so many years...