Holmes Place gym Dusseldorf Provinzialplatz image

Holmes Place gym Dusseldorf Provinzialplatz

Gym Personal trainer Wellness center Sauna Swimming facility

One of the Most Reviewed Personal trainers in Dusseldorf


Address

Kölner Landstraße 11-17, 40591 Düsseldorf, Germany

Website

www.holmesplace.de

Contact

+49 211 1796444

Rating on Google Maps

4.40 (521 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 AM to 11 PM
  • Wednesday: 7 AM to 11 PM
  • Thursday: 7 AM to 11 PM
  • Friday: 7 AM to 11 PM
  • Saturday: 9 AM to 9 PM
  • Sunday: 9 AM to 9 PM
  • Monday: 7 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: Holmes (25) area (24) sehr (24) nicht (24) sauna (20) dass (19) good (17) pool (17) sich (16) studio (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Mixed and M. 4 years ago on Google
    (Translated by Google) Unfortunately, as a long-time member of Holmes Place, I have to say that the development and quality promise of the club has been falling continuously, especially since last year. First of all about the positive aspects: Most of the employees are very professional, warm and accommodating (greetings to Kirsten, Paul and Vanessa) and the range of courses on offer is numerous and varied, with Shakhi's courses in particular being highly recommended. The training area is relatively large and well structured. However, the situation has deteriorated dramatically for three months since the decision was made to accept several thousand members of Just Fit as it was bought by HP. Since then, the majority of the courses have been overcrowded - although there has been minimal damage limitation in the form of a manageable expansion of the course schedule. The spa area is becoming increasingly unbearable. As a young woman, it is now almost impossible to enjoy the steam bath, etc. at peak times, since the atmosphere there can best be described as that of an Arabian bazaar. It is therefore not surprising that many women avoid the spa entirely and are satisfied with the micro sauna in the changing room. The price-performance ratio can hardly be justified, but since the management is very well aware that there are no real competition clubs of this size in Düsseldorf, you see no urgency, more on customer feedback than with the hollow standard 0815 phrases enter into. PS: It is highly questionable if younger trainers in the area make each other squat videos for Instagram at the end of the day instead of doing their job. Just as confusing is the fact that you hire trainers who owe their 'curves' to Uncle Doc but then want to teach you about effective training. !! Error 404, Self Awareness not found !!! (Original) Als langjähriges Mitglied bei Holmes Place muss ich bedauerlicherweise sagen, dass die Entwicklung und das Qualitätsversprechen des Clubs vor allem seit letztem Jahr kontinuierlich sinkt. Zunächst zu den positiven Aspekten: Die Mitarbeiter sind zum Großteil sehr professionell, herzlich und entgegenkommend (an der Stelle Grüße an Kirsten, Paul und Vanessa) und das Kursangebot gestaltet sich zahlreich und vielfältig, wobei vor allem Shakhis Kurse höchst empfehlenswert sind. Die Trainingsfläche ist relativ groß und gut strukturiert. Allerdings hat sich die Situation seit drei Monaten extrem verschlechtert, seit man beschlossen hat, mehrere tausend Mitglieder von Just Fit aufzunehmen, da dieses vom HP aufgekauft worden ist. Seitdem ist der Großteil der Kurse überfüllt - obwohl man da minimale Schadensbegrenzung in Form von einer überschaubaren Erweiterung des Kursplanes betrieben hat. Der Spabereich wird zunehmend unerträglich. Als junge Frau ist es inzwischen zu Stoßzeiten geradezu unmöglich entspannt das Dampfbad etc zu genießen, da sich die Atmosphäre dort am ehesten mit der eines arabischen Basars beschreiben lässt. Da ist es nicht allzu verwunderlich, dass viele Frauen das Spa gänzlich meiden und sich mit der Mikrosauna in der Umkleide begnügen. Das Preis-Leistungsverhältnis lässt sich kaum noch rechtfertigen, aber da das Management sich dessen ganz genau bewusst ist, dass man in Düsseldorf keine wirklichen Konkurrenzclubs in der Größenordnung findet, sieht man keine Dringlichkeit, auf Kundenfeedback mehr als mit den hohlen Standard - 0815 - Phrasen einzugehen. PS: Es ist höchst fragwürdig, wenn jüngere Trainerinnen auf der Fläche zum Ende des Tages hin gegenseitig Squatvideos für Instagram von sich drehen, anstatt ihrem Job nachzugehen. Ebenso verwirrend ist die Tatsache, dass man Trainerinnen einstellt, die ihre 'Kurven' Onkel Doc zu verdanken haben, aber einen dann über effektives Training belehren möchten. !!Error 404, Self Awareness not found!!!
    7 people found this review helpful 👍

  • 2/5 Kai E. 4 years ago on Google
    (Translated by Google) Somehow it seems to me as if everything is not running smoothly right now. - profound course change - the course schedule is not as attractive as it was a year ago, as far as the evening is concerned - again a (albeit smaller) construction site, this time a part of the ceiling is open where the training equipment is. And when I look at one or the other wall and ceiling, or even the lockers (splinters), then I wonder if only the bare essentials are made instead proactively the studio is kept in good shape. - and it annoys when you come to the course and no one knows if he takes place and not even a note on the door hangs, that the coach fails. So happened only last Sunday. What really baffles me is that I do not get any reaction to emails with such topics. And that for two or three weeks. Appreciation and customer orientation looks different. (Original) Irgendwie kommt es mir so vor, als ob derzeit nicht alles rund läuft. - tiefgreifende Kursplanänderung - der Kursplan ist, was den Abend angeht, nicht mehr so attraktiv, wie vor einem Jahr - schon wieder eine (wenn auch kleinere) Baustelle, diesmal ist ein Teil der Decke offen, wo die Trainingsgeräte stehen. Und wenn ich mir so die eine oder andere Wand und Decke ansehe, oder auch die Spinde (Splitter), dann stellt sich mir schon die Frage, ob nur das Allernotwendigste gemacht wird anstatt proaktiv das Studio in Schuss gehalten wird. - und es nervt, wenn man zum Kurs kommt und keiner weiß, ob er statt findet und noch nicht mal ein Zettel an der Tür hängt, dass der Trainer ausfällt. So erst letzten Sonntag geschehen. Was mich aber wirklich wundert, ist, dass ich auf E-Mails mit solchen Themen auch keine Reaktion bekomme. Und das schon seit zwei oder drei Wochen. Wertschätzung und Kundenorientierung sieht anders aus.
    6 people found this review helpful 👍

  • 1/5 Jana K. 4 years ago on Google
    (Translated by Google) Devices (esp. Stepper) sometimes for weeks broken. Steam bath also broken for weeks. Several times asked for compensation and received no response. Mold in the showers. Partly very full. From a premium club with prices of over 100 € per month for a minimum period of 3 months but quite disappointed. (Original) Geräte (insb. Stepper) zum Teil wochenlang defekt. Dampfbad ebenfalls über Wochen defekt. Mehrmals nach Kompensation gefragt und keine Antwort erhalten. Schimmel in den Duschen. Teilweise sehr voll. Von einem Premiumclub mit Preisen von über 100€ pro Monat bei einer Mindestlaufzeit von 3 Monaten doch ziemlich enttäuscht.
    5 people found this review helpful 👍

  • 5/5 AnsuMann “Astmann” S. 1 year ago on Google • 433 reviews
    Wonderful Sports gym and wellness Center.

  • 4/5 Torsten V. 8 months ago on Google • 260 reviews
    Good atmosphere, not too crowded and a wide range of equipment. I think the showers were last renovated 10 years ago and some of them could use some repairs. However, you shouldn't expect an introduction or advice during training; you only see trainers here in the form of personal trainers, which are of course an extra service. A recommendation for experienced exercisers, we train here regularly.
    1 person found this review helpful 👍

  • 1/5 Rodriguez M. 4 months ago on Google • 4 reviews
    I can't recommend it at all. The gym is big with lots of equipment, which is good, but the showers are catastrophic. Dirty to the point of not working anymore. Furthermore, this gym always has some problems. The service is terrible. Staff extremely unfriendly and rude. I can only recommend the club on the Kö. The employees listen to you and try to help you, which isn't available here.
    3 people found this review helpful 👍

  • 1/5 Jason N. 4 months ago on Google • 3 reviews
    Unfortunately I can't give it more than 1 star. Please look at the audience. There is shouting in the changing rooms and people enter the sauna area wearing swimming trunks. There was also screaming in the sauna area. (Mobile phones in the sauna area are not possible!!) Water does not spray out of the cold pool either!!!) Swimming lanes are blocked by individual people. It's time to sort out McFit etc. clientele. It only hurts the image... many members will quit. Please check regularly that the house rules are being followed. It's best to instruct every visitor at reception how they should behave. (Someone should also be in the sauna/swimming area at all times.
    3 people found this review helpful 👍

  • 5/5 Gamer 2. 3 months ago on Google • 60 reviews New
    I've been coming here with breaks in between since 2007; It used to be closed and the sauna wasn't full at certain times, it was open until 11 p.m. on weekdays and until 9 p.m. on weekends. - The steam sauna was closed at times. You can check online how full it is and come accordingly. There are times when it's nice and quiet. You have to find it for yourself. I see some negative comments here, you can let us know downstairs that the showers are dirty, etc. Sometimes a questionnaire appears asking how satisfied you are, so you can then rate it. For me personally, the swimming pool is great - I can't swim laps as well anywhere. A good sports house where everything is together with super renewed equipment. 👍Thumbs up...
    2 people found this review helpful 👍

  • 5/5 Shabnam N. 11 months ago on Google • 12 reviews
    Nice Staffs, they’re very helpful. Also they speak English quite well. Clean and modern area.
    2 people found this review helpful 👍

  • 1/5 Jennifer M. 3 months ago on Google • 5 reviews New
    In my opinion, the studio does not offer a customer-oriented service and urban sports members are definitely not welcome here. The young man at the turnstile was extremely unfriendly and condescending so we immediately turned around again. My friend was charged €10 for the trial training, which according to the website is actually free. Everything was very unfortunate and definitely doesn't reflect the Holmes Place mentality.
    2 people found this review helpful 👍

  • 1/5 meelou 4 years ago on Google
    (Translated by Google) I "have to" train at Holmes Place on Provincial Square, because Just Fit unfortunately had to close in the Arcarden because the lease was not extended and NOT as previously stated, because Just Fit was bought by Holmes Place ... Just Fit has a compromise Training offered on the premises of HP. After all, for the Just Fit contribution and not for the completely overpriced price of Holmes Place. Little is offered for their price. There are many, but not very varied or innovative courses. These are sometimes unannounced. There are no courses on Saturday afternoons and evenings. There is an atmosphere in the equipment area as in the operating room (horrible lighting), as well as in the swimming pool. The service staff is mostly uninformed and not very motivated. So far, every question has been answered with "no idea". Further inquiries e.g. B. by e-mail are ignored and not answered at all. The app offered is moderate. Only the wellness area is very nice, but there are only cold showers. (Original) Ich "muss" bei Holmes Place am Provinzialplatz trainieren, da Just Fit in den Arcarden leider schließen musste, weil der Mietvertrag nicht verlängert wurde und NICHT wie zuvor behauptet, weil Just Fit von Holmes Place aufgekauft wurde...Just Fit hat als Kompromiss ein Training in den Räumlichkeiten von HP angeboten. Immerhin für den Just Fit-Beitrag und nicht für den völlig überteuerten Preis von Holmes Place. Für deren Preis wird wenig geboten. Es gibt zwar viele, aber wenig abwechslungsreiche oder innovative Kurse. Diese fallen auch schon mal unangekündigt aus. Samstags am Nachmittag und am Abend gibt es gar keine Kurse. Im Gerätebereich herrscht eine Atmosphäre wie im Operationssaal (grauenhafte Beleuchtung), ebenso im Schwimmbad. Das Servicepersonal ist meist uninformiert und wenig motiviert. Bisher wurde jede Frage mit "Keine Ahnung" beantwortet. Weitere Anfragen z. B. per E-Mail werden ignoriert und gar nicht beantwortet. Die angebotene App ist mäßig. Einzig der Wellnessbereich ist ganz schön, dort gibt es allerdings nur kalte Duschen.
    2 people found this review helpful 👍

  • 3/5 Rob K. 4 years ago on Google
    (Translated by Google) For the fact that Homes Place placed in the upper or luxury segment, one must say that this studio was probably a bit getting old. This already starts with the very worn-out wooden lockers, for which a padlock is required and must be brought along (this does not look contemporary anymore). The whole thing then goes on with the devices, which may be very high quality, but still poorly maintained or severely worn look. The staff is always friendly and otherwise creates a pleasant atmosphere. (Original) Dafür dass sich Homes Place im oberen bzw. Luxussegment platziert, muss man sagen, dass dieses Studio wohl etwas sehr in die Jahre gekommen ist. So fängt dies bereits bei den sehr abgewohnten Holzspinds an, für die ein Vorhängeschloss erforderlich und mitzubringen ist (Das wirkt bei weitem nicht mehr zeitgemäß). Das ganze geht dann bei den Geräten weiter, die zwar sehr hochwertig sein mögen, aber dennoch schlecht gepflegt bzw. Stark abgenutzt wirken. Das Personal ist hingegen stets freundlich und auch sonst wird ein angenehmes Ambiente erzeugt.
    2 people found this review helpful 👍

  • 2/5 Julia W. 3 years ago on Google
    (Translated by Google) Quality of the club has been great! greatly decreased. Unfriendly staff at the reception, the shampoo and shower gel dispensers in the showers are only refilled once a day? In addition, an increased membership fee was charged without any information or explanation. You have to run after the biannual body scan! A reminder e-mail will be sent and the information will follow that an employee will contact me for an appointment, but so far nobody has ever contacted me by themselves !!!! Opening times have also been drastically reduced since Corona - Corona can now be used as an excuse for everything. For someone who works in shifts and wants to go to the studio at the weekend - impossible! This is definitely no longer '' Premium ''! (Original) Qualität des Clubs hat sehr! stark nachgelassen. Unfreundliche Mitarbeiter an der Rezeption, die Shampoo- und Duschgelspender in den Duschen werden wohl auch nur 1 Mal täglich aufgefüllt?? Außerdem wurde ein erhöhter Mitgliedschaftsbeitrag ohne jegliche Information oder Erklärung erhoben. Dem halbjährlichen Bodyscan muss man nachlaufen! Es wird zwar eine Erinnerungs-E-Mail verschickt und es folgt die Info, dass sich ein Mitarbeiter für einen Termin melden wird, aber bislang hat sich NIE jemand von selbst bei mir gemeldet!!!! Öffnungszeiten wurden seit Corona auch drastisch verkürzt - Corona kann man ja jetzt als Ausrede für alles nutzen. Für einen Menschen der im Schichtdienst arbeitet und am Wochenende abends ins Studio gehen will - unmöglich! ''Premium'' ist das hier mit Sicherheit nicht mehr!
    2 people found this review helpful 👍

  • 1/5 Kati U. 4 years ago on Google
    (Translated by Google) You are robbed and Holmes Place does not care. I reported that directly, for several weeks no answer. used to be a member of HP at the Kö and there was just as bad the arrogance of the employees. In itself I think that's a pity, because the studios are nice but because of the staff I would never sign up again. (Original) Man wird beklaut und Holmes Place interessiert das nicht. ich habe das direkt gemeldet, seit mehreren Wochen kein Antwort. war früher bei HP am Kö Mitglied und da war der Arroganz von den Mitarbeitern genauso schlimm. An sich finde ich das schade, weil die Studios nett sind aber wegen der Personal würde ich hier nie wieder anmelden.
    2 people found this review helpful 👍

  • 3/5 J Z. 4 months ago on Google • 58 reviews
    Absolute wellness club. Not suitable for pure strength training.
    1 person found this review helpful 👍

  • 5/5 Wolfgang K. 4 months ago on Google • 45 reviews
    I can only recommend. Price performance is more than given here Great swimming pool, and the sauna area is very good with 1 steam sauna, Finnish and wellness sauna. The best gig is the slingshot in the shower area for the wet swimming trunks😁 I haven't had one yet.
    1 person found this review helpful 👍

  • 4/5 S C. 1 year ago on Google • 161 reviews
    Good sophisticated gym with Modern equipment and the location is really top . Cons - A bit expensive and the freestyle area is very small .

  • 5/5 Sara B. 1 year ago on Google • 35 reviews
    I love love love this place! Clean, modern, not crowded, parking, towels!!!! It is just amazing. I'm so glad I've joined! Since Feb. I've already lost 30 lbs!!! and feel great! I do weight training, cardio and swimming. Haven't taken any classes yet. Coming here is fun. Equipment are new, the pool is great, locker rooms are easy to use, large and clean, the staff is nice and I just can't say enough, to describe how awesome this place is!!! 😀
    1 person found this review helpful 👍

  • 3/5 Felix 10 months ago on Google • 22 reviews
    Men‘s lockers still require a manual lock, very cumbersome. Setup of Sauna area feels unfinished, layout with open showers opposite to the sauna is simply weird. Steam room is not working. Pool area is fantastic. Overall better than Holmes Place at Koenigsallee. Reception is very friendly.
    1 person found this review helpful 👍

  • 2/5 Jones L. 3 months ago on Google • 5 reviews New
    A good gym in itself. But the fact that at that price you have to lock the lockers with a padlock instead of with a card is super annoying. In addition, only a special type of lock works. I hope that this will be remedied soon.
    1 person found this review helpful 👍

  • 5/5 Anton M. 6 months ago on Google • 4 reviews
    For me it's still the best gym in Düsseldorf. After an extensive renovation of the wellness area, everything is on offer from parking spaces to courses, lots of equipment, pools and relaxing in the sauna. My father (over 80) also trains here and feels in good hands and looked after.
    1 person found this review helpful 👍

  • 1/5 M S. 3 months ago on Google • 4 reviews New
    Unfortunately, closures due to internal events are not recorded in the Google opening times.
    1 person found this review helpful 👍

  • 4/5 Artem S. 4 years ago on Google
    (Translated by Google) I was training as a guest at Holmes Place. The studio is great, appliances are very modern. Many coaches, courses are offered. There is a swimming pool and a sauna, all very clean. I stay at my current gym because Holmes Place is far too expensive for me. (Original) Ich war bei Holmes Place als Gast zum Probe Trainieren. Das Studio ist super, Geräte ganz modern. Viele Trainer, es werden Kurse angeboten. Es gibt einen Swimmingpool und eine Sauna, alles sehr sauber. Ich bleibe bei meinem aktuellen Fitnessstudio, da mir Holmes Place viel zu teuer ist.
    1 person found this review helpful 👍

  • 1/5 Benjamin S. 2 years ago on Google
    The gym is okay But the service is a s*** Example: the charge u for a lock.. For me a shame!
    1 person found this review helpful 👍

  • 1/5 SennaMP44 4 years ago on Google
    (Translated by Google) Prices for contract renewals are not complied with .... I am really disappointed with the situation commitments are absolutely not respected! Email exchange also catastrophic .... (Original) Preise bei Vertragsverlängerungen werden nicht eingehalten.... ich bin wirklich enttäuscht über die Situation Zusagen werden absolut nicht eingehalten!!! Email austausch auch katastrophal ....
    1 person found this review helpful 👍

  • 1/5 Juliana B. 2 years ago on Google
    Definitely a place that I don’t plan to come back, NEVER. I never received such a bad and rude treatment as I received by one of the personals. And funny thing, after they are all rude with you, they still want to sell their classes for 100 euros/ hour hahahaha (wish this was a joke because it’s truly unbelievable). The staff in the reception are nice and kind, but do not know all info to guide you. I scheduled an swimming CLASS (which means learning and improving technique) with the receptionist (nice and polite), we saw I wasn’t being charge because of my qualitrain membership and he told me it was all fine, that I wouldn’t be charged and everything was good. Next day, I went to the class and the “professional” was rude and humiliating saying that I was trying to do class without paying. I tried to explain that I did all procedures with help of the receptionist and she rudely told me: “that’s not my problem” (good, because that’s not mine either), I offered to go to the reception to clarify and pay and she refused at all my offers (while being EXTREMELY rude and telling that I was jeopardizing her job (???)). After all bad treatment she offered me to swim for her to see my level and do a evaluation - it was a class and it was visible other persons did not new basics - all of them were trying back swim and could not do it. After that, more humiliation, she told me to book private classes with her because dealing with me in class (supposed free class, no one knows) would be “too exhausting” and that I didn’t knew anything and would get her to lose her job. Horror show gym, I am pretty sure Düsseldorf has better to offer. Lady’s shower strongly smells like urine and the water stays there flooding everything, it’s disgusting.
    1 person found this review helpful 👍

  • 5/5 gökhan s. 5 years ago on Google
    Nice plate. A lot of machines. Pool , jakuzi, sauna, evaporation room and water bed😀
    1 person found this review helpful 👍

  • 1/5 Mary F. 6 years ago on Google
    A good gym but!!!!!! inflexibl, rigid and arrogant marketing / customer service model. Not willing of understanding the customers in exceptional cases. Premium marketing and customer service work other way around.
    1 person found this review helpful 👍

  • 1/5 Benjamin K. 4 years ago on Google
    Never experienced such low quality and cheap management! very slow and defensive in attending issues when you as a member have a problem. diplomatically rude and ignorant to queries. The management is very kind and friendly till you sign the contract. There after you become a total stranger, they often escape responsibilities, you should ask time after time till your request is attended, in case of a brocken machine or facility the best treatment the management offers is to "block" your "membership" and "access" to all the branches for an un declared amount of time till the time the repair is done. In my case after EIGHT month of waiting, I learnt the repair is done when my bank account got debited. That is how the announcement came in. The management is good in debiting your bank account, not even once or twice... I never recommend it at least Provinzialplatz branch of Holmes Place to anyone for the awful "Management" of it!
    1 person found this review helpful 👍

  • 5/5 Bernardo San R. 6 years ago on Google
    (Translated by Google) Holmes Place is my favorite fitness studio in Düsseldorf. It is spacious, the wellness area is large and the pool above. New great restaurant and a super professional team. From yoga to Les Mills courses: everything is included. Childcare. Personal training possible. (Original) Holmes Place ist mein lieblings Fitness Studio in Düsseldorf. Es ist großzügig, der Wellness Bereich ist groß sowie der Pool oben. Neues tolles Restaurant und ein super professionelles Team. Von Yoga bis Les Mills Kurse: alles drin. Kinderbetreuung. Personal Training möglich.
    1 person found this review helpful 👍

  • 3/5 Nicole M. 4 years ago on Google
    (Translated by Google) Course space too small, or always too full. Training only with physical contact! Staff very friendly. Cleanliness in the showers could be better. (Original) Kursraum zu klein, bzw. immer zu voll. Trainieren leider nur mit Körperkontakt ! Mitarbeiter sehr freundlich. Sauberkeit in den Duschen könnte besser sein.
    1 person found this review helpful 👍

  • 3/5 Christian A. 4 years ago on Google
    (Translated by Google) Top studio. Top equipment including towels, parking etc. But also has its price. For an upscale audience. Unfortunately, a lot has changed since my recession. JustFit members were added to the arcades. Since then, it has been very busy, especially at peak times, and the audience is no longer why I chose HP. (Original) Top Studio. Top Ausstattung inkl. Handtücher, parken etc. Hat aber auch seinen Preis. Dafür gehobenes Publikum. Leider hat sich nach meiner Rezession nun einiges geändert. Es wurden die Mitglieder von JustFit in den Arcaden aufgenommen. Seitdem ist es besonders zu Stoßzeiten sehr voll und das Publikum ist nicht mehr das, warum ich mir HP ausgesucht hatte.
    1 person found this review helpful 👍

  • 1/5 David A. 4 years ago on Google
    (Translated by Google) Hello, unfortunately not recommended! I have been a member for many years and was in the club for the first time on Saturday evening. As always, I trained with headphones. When I got out of the shower, an employee told me that they would close now. It was not clear to me that Saturday would close earlier. The lights went out within a minute. I hurried to change / get dressed in the dark. When I ran to the exit, a young male employee said that it would not work in a cheeky tone. I told him that you didn't talk to guests / customers in this way, which he didn't see at all. It even went so far that he said I was threatening him and I would be banned from the house if I said something else. Frankly, it's not the first time that you treat guests badly, but that was really the height! (Original) Hallo, leider nicht zu empfehlen! Ich bin ein langjähriges Mitglied und war heute zum ersten Mal Samstagabend im Club. Wie immer trainierte ich mit Kopfhörern. Als ich aus der Dusch kam sagte mir ein Mitarbeiter, dass sie jetzt schließen würden. Mir war nicht klar, dass Samstags früher geschlossen wird. Innerhalb von einer Minute ging das Licht aus. Ich beeilte mich mit dem Umziehen/Anziehen im Dunkeln. Als ich dann zum Ausgang rannte meinte ein junger männlicher Mitarbeiter, dass das ja gar nicht gehen würde in einem unverschämten Ton. Ich sagte ihm, dass man so nicht mit Gästen/Kunden zu sprechen hat, was er überhaupt nicht einsah. Es ging sogar soweit, dass er meinte ich bedrohe ihn und ich bekomme Hausverbot, wenn ich jetzt noch was sagen würde. Offen gesprochen ist es nicht das erstmal, dass man schlecht mit Gästen dort umgeht, aber das war wirklich die Höhe!
    1 person found this review helpful 👍

  • 1/5 Chris P. 4 years ago on Google
    (Translated by Google) Urban Sports members undesirable. Actually a nice studio, but as an Urban Sports Club member you have the impression that you are not really wanted there. E.g. All visitors can use the parking garage free of charge for a short time, but as an Urban Sports Club member, this currently costs 2 € for an hour of training ... (Original) Urban Sports Mitglieder unerwünscht. Eigentlich ein nettes Studio, aber als Urban Sports Club Mitglied hat man den Eindruck dort nicht wirklich erwünscht zu sein. Bspw. können alle Besucher für eine kurze Zeit das Parkhaus kostenlos nutzen, als Urban Sports Club Mitglied kostet dies für eine Stunde Training allerdings aktuell 2€...
    1 person found this review helpful 👍

  • 5/5 Umut K. 6 years ago on Google
    Very very nice
    1 person found this review helpful 👍

  • 5/5 Vishva P. 4 months ago on Google • 82 reviews
    It's a great Fitnesstudio with great equipment and facilities like Gym, Swimming Pool, Spa etc. There are also various special activities like Running Training, Yoga etc. that takes place daily.

  • 5/5 Nicole S. 4 months ago on Google • 47 reviews
    I love training here 🏋🏻‍♀️

  • 5/5 L. D. 7 months ago on Google • 44 reviews
    Very nice. Nice personel, New equipment, many courses, swimming pool. Towel service. Not crowded. Water dispenser. Nice atmosphere. You feel comfortable there.

  • 5/5 Joshua S. 10 months ago on Google • 33 reviews
    Great variety of training devices and quite spacious

  • 5/5 VM 8 months ago on Google • 29 reviews
    Excellent gym. We visited DUS for 10 days, very positive experience. Everything one would want in a gym (general wellness under construction but Sauna available)

  • 1/5 ATES O. 3 months ago on Google • 26 reviews New
    Unfriendly employees. This is a cult. On the Kö you will be treated like a human being again.

  • 5/5 Hanno J. 9 months ago on Google • 23 reviews
    Very clean facilities and not too crowed

  • 2/5 C S. 2 months ago on Google • 9 reviews New
    Well-equipped studio. Despite a contract with Wellpass, you unfortunately get the feeling that you are not welcome as a Wellpass member. A pity. But fortunately there are many other clubs that offer an identical standard and where you don't feel like a second-class member.

  • 1/5 Dmitry P. 1 year ago on Google • 7 reviews
    Very poor management, during pandemic was closed but were charging fees monthly. After attempt to cancel the contract - still charging for another year even if you don’t use the gym. So be careful to sign the contract it’s a black hole where you will throw many for years. And of course no communication or support. Support team don’t answer for months. Was terrible mistake to go there

  • 5/5 Steffy 3 months ago on Google • 3 reviews New
    My partner and I are very happy with the studio. I just signed up recently and he's been there for a while. The criterion for Holmes Place is the attention of the employees: particular attention is paid to cleanliness and the sensible use of the equipment. Price performance is definitely met. At this point, special praise and thanks to Nico and Moritz.

  • 5/5 Norbert T. 3 years ago on Google
    (Translated by Google) High level, very large areas. Incl. swimming and sauna everything is possible (Original) Gehobenes Niveau, sehr große Bereiche. Inkl. schwimmen und Sauna ist alles möglich

  • 5/5 Lisboa C. 3 years ago on Google
    (Translated by Google) Great ! Competent trainers Mega equipment Great wellness and pool area (Original) Toll ! Kompetente Trainer Mega Ausstattung Toller Wellness und Pool Bereich

  • 4/5 Kalle M. 3 years ago on Google
    (Translated by Google) I just drove by (Original) Bin nur vorbeigefahren

  • 1/5 LAU P. 3 years ago on Google
    (Translated by Google) Typical gym for "VIP" people, but who cares that you leave money and sign a long-term contract. Going to this gym is scary. (Original) Typisches Fitnessstudio für "VIP" -Personen, aber wen interessiert es nur, dass Sie Geld lassen und einen langfristigen Vertrag unterschreiben. Es ist beängstigend, in dieses Fitnessstudio zu gehen.

  • 1/5 Nicole R. 3 years ago on Google
    (Translated by Google) I am very unhappy with the customer service at Holmes Place on Provinzialplatz. Overall, a lot has changed. For example, you can no longer use purchased cards in various gyms across Germany, which was my original reason to purchase them. I think that's a shame and speaks for me against a luxury gym chain. (Original) Ich bin mit dem Kundenservice bei Holmes Place am Provinzialplatz sehr unzufrieden. Insgesamt hat sich sehr viel geändert. Zum Beispiel kann man erworbene Karten nicht mehr in verschiedenen Gyms Deutschlandweit verwenden, was mein ursprünglicher Grund war solche zu erwerben. Das finde ich sehr schade und spricht für mich gegen eine Luxus-Gym-Kette.

  • 4/5 Helga B. 3 years ago on Google
    (Translated by Google) We have been there since the opening in Düsseldorf, it was always great. Approx. 16 years and not thinking of quitting !? (Original) Wir sind seit der Eröffnung in Düsseldorf dabei, war immer super. Ca 16 Jahre und denken nicht ans aufhören!?

  • 3/5 Arzu A. 3 years ago on Google
    (Translated by Google) It's going in the right direction ... (Original) Es geht in die richtige Richtung...

  • 5/5 Angelique S. 3 years ago on Google
    (Translated by Google) A really nice studio. The staff are very friendly and make you arrive safely. Three floors that can be used for other purposes offer a lot of variety. The ground floor contains a bistro, the first the fitness rooms and the second changing rooms and a pool. The presentation of the entire studio is very extraordinary and beautiful. The fitness area focuses on equipment and minimally on the free weight area, which is probably due to the client. The swimming pool is small but sufficient, if you just want to relax you can use both the whirlpool and the sauna area. Overall, I am looking forward to the next visit. (Original) Ein wirklich sehr schönes Studio. Die Mitarbeiter sind sehr freundlich und lassen einen gut ankommen. Drei Etagen die anderweitig genutzt werden können, bieten viel Abwechslung. Das EG beinhaltet ein Bistro, die erste die Fitnessräume und die zweite Umkleiden und einen Pool. Die Aufmachung des gesamten Studios ist sehr außergewöhnlich und schön. Der Fitness Bereich setzt seinen Schwerpunkt auf Geräte und minimal auf den Freihantelbereich, liegt warscheinlich an dem Klienté. Das Schwimmbad ist klein aber ausreichend, wenn man sich nur entspannen will kann man sowohl den Whirlpool als auch den Saunabereich nutzen. Insgesamt freue ich mich auf den nächsten Besuch.

  • 5/5 Michael E. 4 years ago on Google
    (Translated by Google) Great studio, everything nice and clean. (Original) Prima Studio, alles nett und sauber.

  • 5/5 Frederik B. 3 years ago on Google
    (Translated by Google) Very good atmosphere, because the employees are always friendly and the members are extremely pleasant, probably influenced in particular by the relatively small free weight area. Otherwise a lot of space and spread over several floors you never get the feeling that it is too crowded. Devices are normal to slightly better than average I would say. I don't believe in the mandatory six-month personal training, but that's justifiable. Overall with pool, whirlpool, sauna, towel service, shower cubicles, good staff, parking spaces, facilities, etc. a fitness studio that in my opinion absolutely justifies the price. (Original) Sehr gute Atmosphäre, weil die Mitarbeiter immer freundlich und die Mitglieder extrem angenehm sind, vermutlich insbesondere durch den verhältnismäßig kleinen Freihantelbereich beeinflusst. Ansonsten sehr schön viel Platz und über mehrere Etagen verteilt hat man nie das Gefühl, dass es zu voll ist. Geräte sind normal bis leicht besser als der Durchschnitt würde ich sagen. Von den verpflichtenden halbjährigen Personaltrainigs halte ich nix, aber das ist vertretbar. Insgesamt mit Pool, Whirpool, Sauna, Handtuchservice, Duschkabinen, gutes Personal, Parkplätze, Einrichtung etc. ein Fitnessstudio, dass den Preis in meinen Augen absolut rechtfertigt.

  • 4/5 Uschi S. 3 years ago on Google
    (Translated by Google) Always well-groomed and versatile (Original) Immer gepflegt und vielseitig

  • 5/5 Luay A. 4 years ago on Google
    Super

  • 5/5 Mike J. 7 years ago on Google
    Excellent , I love it, very good classes of body max, zumba , etc .

  • 5/5 Mauritz G. 4 years ago on Google
    (Translated by Google) No asis. Nice ambience, nice staff (especially the young) and friendly members. (Original) Keine Asis. Schönes Ambiente, nettes Personal (vor allem der junge) und freundliche Mitglieder.

  • 5/5 Rene B. 7 years ago on Google
    (Translated by Google) Coach Top Super nice studio (Original) Trainer Top Super schönes Studio

  • 5/5 André Q. 6 years ago on Google
    Good gym!

  • 5/5 Katie 4 years ago on Google
    Great Pilates classes

  • 5/5 Eric 4 years ago on Google
    (Translated by Google) It looks very good 👍 (Original) Es schaut sehr gutt aus 👍

  • 5/5 Activeb S. 2 years ago on Google
    First class Studio

  • 5/5 Mahsa A. 3 years ago on Google
    Great Fitness-studio

  • 5/5 Ibrahim M. 4 years ago on Google
    (Translated by Google) Beautiful Holmes Place with large pool (Original) Schöner Holmes Place mit großen Pool

  • 2/5 Stefan L. 4 years ago on Google
    (Translated by Google) Old-fashioned club. Refurbishment. Opaque pricing policy. (Original) In die Jahre gekommener Club. Renovierungsbedürftig. Undurchsichtige Preispolitik.

  • 4/5 Amir P. 6 years ago on Google
    Spacy, a lot.of natural light, nice pool and spa but could do more cleaning

  • 5/5 Jiota G. 4 years ago on Google
    (Translated by Google) shoulders (Original) Supet

  • 3/5 A F. 5 years ago on Google
    Floors in the wellness section were slimy and not clean. One could fall hard. 90° sauna is too small, cushions of the lounge chairs smell pungent.

  • 4/5 Florian K. 4 years ago on Google
    (Translated by Google) not cheap, but worth the money Handt with towel service, sauna, steam room and swimming pool (Original) nicht günstig, aber sein Geld wert 👍🏻 mit Handtuchservice, Sauna, Dampfbad und Schwimmbecken

  • 5/5 Kübra K. 4 years ago on Google
    (Translated by Google) Very luxurious but expensive (Original) Sehr luxuriös aber teuer

  • 5/5 Cathy T. 4 years ago on Google
    (Translated by Google) The very warm and motivating team completes each visit to a feel-good experience. Equipment and courses make me look forward to the next one after each visit. (Original) Das sehr herzliche und motivierende Team komplettiert jedes Mal den Besuch zu einem Wohlfühlerlebnis . Ausstattung und Kurse lassen mich nach jedem Besuch mich auf den nächsten freuen.

  • 5/5 Ursula B. 4 years ago on Google
    (Translated by Google) Great fitness "palace" as very spacious designed - on 3 floors with elevator! Very customer friendly and nice atmosphere with feel-good character !! I am only doing AQUA courses and have been a customer since yesterday. The pool is huge and has a very pleasant temperature. I feel very well 👍🙂 (Original) Toller Fitness "Palast" da sehr großzügig gestaltet - auf 3 Etagen mit Aufzug!! Sehr kundenfreundlich und schönes Ambiente mit Wohlfühlcharakter!! Ich mache nur AQUA Kurse und bin seit gestern Kundin. Der Pool ist enorm groß und hat eine sehr angenehme Temperatur. Ich fühle mich sehr wohl 👍🙂

  • 5/5 T. L. 4 years ago on Google
    (Translated by Google) Well equipped gym with good access. (Original) Gut ausgestattetes Fitnessstudio mit guter Anbindung.

  • 4/5 Frank M. 4 years ago on Google
    (Translated by Google) Very clean, lots of very good fitness equipment, top swimming pool and sauna! The whirlpool should be significantly warmer! (Original) Sehr sauber, viele sehr gute Fitnessgeräte, Top Schwimmbad und Sauna! Whirlpool müsste deutlich wärmer sein!

  • 3/5 Felixri 1 year ago on Google
    Top

  • 4/5 Max 4 years ago on Google
    (Translated by Google) One of the better gyms, but unfortunately you are starting to see your age. Devices are up to date. At the weekend it can also happen that someone makes a counter who unfortunately doesn't really know what is going on in the studio. Finally there was no hot water and no shower gel. (Original) Eines der besseren Fitnessstudios, dem man jedoch leider langsam sein Alter ansieht. Geräte sind aktuell. Am Wochenende kann es auch mal passieren, dass jemand Theke macht der leider nicht so recht weiß was in dem Studio vor sich geht. Zuletzt gab es kein warmes Wasser und kein Duschgel.

  • 3/5 Felix E. 4 years ago on Google
    (Translated by Google) Gym in the basement. No daylight. Equipment after taking over the just fit devices is good. Free weight area is very small. I would describe price-performance ratio with grade 4. (Original) Fitness Studio im Keller. Kein Tageslicht. Ausstattung nach Übernahme der just fit Geräte sind gut. Frei hantelbereich ist sehr klein. Preis-Leistungsverhältnis würde ich mit Schulnote 4 beschreiben.

  • 1/5 Julia F. 6 months ago on Google • 1 review
    The staff too often leaves something to be desired and sometimes treats customers condescendingly. Everyone tells you something different about certain regulations and handles them differently. The showers are an absolute disgrace because when you turn them on you first freeze to death and then are boiled alive. And the problem has not been addressed for at least 3 years. Just like the steam room, which has been broken for at least as many years. Otherwise, some kind of work has to be done all the time, which doesn't increase the feel-good factor in the training area. Holmes Place wants to be something it isn't and charges far too high prices.
    3 people found this review helpful 👍


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