Domed Eye Clinic Westphalia image

Domed Eye Clinic Westphalia

Doctor Ophthalmologist Ophthalmology clinic

😠 I felt well treated in this clinic until my PTK operation. Unfortunately, the surgery was an extremely unpleasant experience. On the day of the operation I had to wait a long time for my treatment and was then seen by Dr. Asani accused of intentionally delaying treatment, which made the already unpl... People often mention clinic, operation, Asani, treatment, surgery, appointment, doctor, habe, sehr,


Address

Rheinlanddamm 199/Eingang A, 44139 Dortmund, Germany

Website

www.domed.org

Contact

+49 231 95809310

Rating on Google Maps

4.50 (41 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 4 pm
  • Friday: 8 am to 1 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 4 pm
  • Tuesday: 8 am to 4 pm
  • Wednesday: 8 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: clinic (13) operation (11) Asani (10) treatment (8) surgery (6) appointment (6) doctor (6) habe (6) sehr (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Frotty Z. 8 months ago on Google • 158 reviews
    I felt well treated in this clinic until my PTK operation. Unfortunately, the surgery was an extremely unpleasant experience. On the day of the operation I had to wait a long time for my treatment and was then seen by Dr. Asani accused of intentionally delaying treatment, which made the already unpleasant surgery even more stressful. The evening after the operation I was in so much pain that I had to go to the hospital emergency room twice to have my eyes anesthetized. The note with an emergency number for pain after the operation was not given to me until the next day, which I found to be inappropriate. A resident told me before the operation that I would probably be able to go back to work soon, which was not the case. Instead, my vision in the treated eye was very poor and I was no longer able to perform my job duties. In my opinion, the information given before the operation was inadequate because I was not informed about the possible extreme myopia, which would severely limit my professional activity for a long time. The reaction to my critical review, which casts a bad light on the clinic, is particularly disappointing. Instead of seeing this as a starting point for improving treatment and education, an attempt was made to remove the review and, despite adjusting the review and the text of the review, I was banned from further treatment. I find this extremely non-transparent, inappropriate and disappointing. I feel let down, which means that I can only advise other patients to do their research and, if necessary, get a second opinion. Given my experiences with the eye clinic, I cannot recommend it.
    23 people found this review helpful 👍

  • 1/5 Lisa W. 8 months ago on Google • 4 reviews
    Ultimately, criticism is unwelcome here. After the clinic unsuccessfully tried to have negative Google reviews removed, it is now refusing further treatment instead. Medical treatment is good here; Transparency, patience and empathy with the patient are absolutely inadequate.
    16 people found this review helpful 👍

  • 4/5 MM 8. 4 years ago on Google • 124 reviews
    Regular customer/patient at Westfalen Klinik since the end of 2015. I find the atmosphere quite pleasant, friendly staff. My personal thanks for the good work goes to Dr. Asani, Competent, Friendly, Helpful and Sympathetic. I had surgery there twice, Dr. Asani knows his craft. Basically 5 stars would be deserved here, but I deducted one because of the coordination of the appointments and the resulting waiting times on site. Sometimes between 2-3 hours.
    6 people found this review helpful 👍

  • 5/5 Markus S. 4 years ago on Google • 7 reviews
    Today I went to the Domed eye clinic in Dortmund to have my presbyopia treated. The first positive thing was that I had an appointment for a consultation at 11 a.m. and it took place at 11 a.m. The conversation with Mr. Thomas was very informative for me and I was very well informed about all the methods for treating my presbyopia. He also answered all of my questions very patiently. Mr. Thomas took a lot of time for me and together we found what was probably the best solution for me. Of course, you can actually expect something like this from a privately paid treatment, but it's still not a given. I have to say that after my first impression I feel very well looked after here. Next comes the preliminary examination, during which I also speak with Dr. Asani will talk about the operation. However, at my request, this is not until the end of March. We'll see if my positive first impression is confirmed. If, like me, you can't get used to wearing glasses, I can only recommend a visit to this eye clinic for a (free) consultation.
    6 people found this review helpful 👍

  • 5/5 Christine W. 2 years ago on Google • 43 reviews
    Very, very nice and competent employees. The examination process is incredibly well organized and the doctor really takes the time to explain everything calmly. Added to this is the elegant and beautiful furnishings of the waiting areas. I'm excited!
    2 people found this review helpful 👍

  • 1/5 nellchen 1. 4 months ago on Google • 29 reviews
    Preferably 0 stars. Very unfriendly doctor, you feel very uncomfortable in the practice and the doctor literally shouts at you and puts you under massive pressure during your LASIK operation. My entire contact with the eye clinic was a truly terrible experience and in retrospect I should have had the operation at another clinic. No recommendation. I chose the clinic because of the almost exclusively positive reviews, but since they are now trying to delete my review via Google, I understand why.
    2 people found this review helpful 👍

  • 5/5 Daniel B. 8 months ago on Google • 13 reviews
    I went to Dr. Have Asani's eyes lasered. From day one I received extensive information, personal support and competent treatment. Unfortunately, I had complications after the operation due to an allergic reaction in one eye. This made the high standards of the clinic clear. I was informed immediately and, despite it being the weekend, a daily check was carried out. Completely crazy, alone in the clinic on Saturday and Sunday with the doctor who came especially for me. Other clinics would certainly have referred me to hospitals. Dr. Asani always made me feel like I was in the very best hands. I am very grateful for the great, personal care and after just over a week the allergic reaction had already disappeared. Today, six months after the operation, I am glad that I had laser eye surgery here, I am completely satisfied with the result and have already recommended the clinic to many friends.
    3 people found this review helpful 👍

  • 5/5 Christa S. 3 years ago on Google
    Hat meine Erwartungen übertroffen ! Seit März habe ich die neuen torischen EDOF Linsen und bin sehr zufrieden damit. Mein Astigmatismus ist exakt ausgeglichen und meine Sehschärfe von -5 Dioptrien korrigiert. Ich kann ohne Brille lesen und Autofahren. Das Team der DOmed Augenklinik hat wirklich gute Arbeit geleistet und mir eine ganz neue Lebensqualität gegeben.
    3 people found this review helpful 👍

  • 5/5 Vivien Kaschel (Hotel van B. 2 years ago on Google
    Nach mehrere Auslaufen mit anderen Augenärzten konnte ich nur hier die richtige Hilfe bekommen. Empfang, Service, Ambiente war wie in einem 5 Sterne Hotel. Wir fahren gerne 100 km, um hierher zu kommen. Denis Gashi. (Translated by Google) After several leaks with other ophthalmologists, I could only get the right help here. Reception, service, ambience was like in a 5 star hotel. We like to drive 100km to get here. Denis Gashi.
    1 person found this review helpful 👍

  • 5/5 Hugo von H. 3 years ago on Google
    (Translated by Google) Now, about 2 weeks after my last one Cataract eye surgery it is still a miracle for me what medical progress and medical art can bring about. My heartfelt thanks go to Dr. Asani and his entire practice team for the good advice and excellent support. You have given me back a very large part of the quality of life. I thank you for that! Peter Schumann (Original) Jetzt, ca. 2 Wochen nach meiner letzten Katarakt Augen-OP ist es für mich noch immer noch ein Wunder, was medizinischer Fortschritt und ärztliche Kunst zustande bringen können. Mein herzlicher Dank gilt Dr. Asani und seinem gesamtes Praxis-Team für die gute Beratung, und hervorragende Betreuung. Sie haben mir einen sehr großen Teil an Lebensqualität zurück gegeben. Dafür danke ich Ihnen! Peter Schumann
    1 person found this review helpful 👍

  • 5/5 Instanze 1 year ago on Google
    Sehr freundliche Mitarbeiter die sich Zeit nehmen und einen gut beraten. Ich habe dort meine PRK machen lassen. Ich bin mit dem Ergebnis vollkommen zufrieden. (Translated by Google) Very friendly staff who take their time and give good advice. I had my PRK done there. I am completely satisfied with the result.
    1 person found this review helpful 👍

  • 5/5 Claus A. 1 year ago on Google
    Großartig! Beide Augen wegen Grauem Star operiert - professionell beraten und durchgeführt - bin mit dem Ergebnis mehr als zufrieden.
    1 person found this review helpful 👍

  • 5/5 Christian H. 1 year ago on Google
    Ich habe eine Sehkorrektur / Augen lasern in der DOmed Klinik gemacht. Wurde bestens betreut und beraten, auch das Lasern war sehr schonend. Endlich ein Leben ohne Sehhilfe. 5/5

  • 5/5 Gabi L. 1 year ago on Google
    OP grauer Star , mein Vater ist sehr zufrieden, vielen Dank für die wirklich sehr professionelle und liebenswerte Behandlung.

  • 1/5 Mamal P. 1 year ago on Google
    (Translated by Google) I recently had an appointment for an eye test at the eye clinic in Westphalia. Within an hour, I was called up twice for two different tests, each lasting about 10 minutes. Even though I had an appointment, I had to wait another 1.5 hours to see the doctor. But since I didn't want to postpone a business appointment, I asked the doctor's assistant to make a new appointment. But instead of calling back, I received a bill for €302.59. Since I hadn't seen the doctor at all, I contacted the practice to see if this bill was ok. Instead of the eye test, an eye pressure check and other (non-required and not required) tests were carried out, and these services should, according to Dr. Asani to be paid in full. The medical association I consulted fully confirmed my objection, so that the invoice was corrected to €63.97. It still remains incomprehensible to me why tests are ordered and calculated that have nothing to do with the "eye test" examination (which by the way did not take place)... (Original) Ich hatte vor kurzem einen Termin zum Sehtest in der Augenklinik Westfalen. Innerhalb von einer Stunde wurde ich zweimal aufgerufen zu zwei verschiedenen Tests von jeweils ca. 10 Minuten Dauer. Trotz Termin sollte ich dann noch 1,5 Stunden warten um zum Arzt zu kommen. Da ich aber einen geschäftlichen Termin nicht verschieben wollte habe ich die Arzthelferin gebeten einen neuen Termin zu vereinbaren. Aber statt des Rückrufs kam eine Rechnung über 302,59 €. Da ich den Arzt gar nicht gesehen hatte, habe ich die Praxis kontaktiert, ob diese Rechnung so in Ordnung wäre. Statt des Sehtests wurde eine Augendruckkontrolle und weitere (nicht geforderte und nicht erforderliche)Test gemacht, und diese Leistungen sollten laut Dr. Asani im vollen Umfang beglichen werden. Die von mir eingeschaltete Ärztekammer hat meinen Einwand vollumfänglich bestätigt, so dass die Rechnung auf 63,97€ korrigiert wurde. Unverständlich bleibt für mich trotzdem noch, warum Tests angeordnet und berechnet werden, die mit der Untersuchung "Sehtest" (der übrigens nicht stattgefunden hat) nichts zu tun haben...

  • 5/5 Jannik D. 3 years ago on Google
    (Translated by Google) I had my eyes lasered last week on Thursday at the Domed Eye Clinic. Method: Contoura Vision I am impressed and very happy and grateful for the great advice, for the whole practice and of course for the perfect work. I can only recommend everyone to be treated here. It's a whole new way of life :) (Original) Ich habe mir in der Domed-Augenklinik letzte Woche Donnerstag die Augen lasern lassen. Methode: Contoura Vision Ich bin beeindruckt und sehr glücklich und dankbar über die tolle Beratung, über die ganze Praxis an sich und natürlich über die perfekte Arbeit. Ich kann es jedem nur empfehlen, sich hier behandeln zu lassen. Es ist ein ganz neues Lebensgefühl:)

  • 5/5 Ana A. 2 years ago on Google • 1 review
    Mr. Weber, I would like to thank you very much for treating my dry eyes. Mr. Weber was very responsible, friendly and competent. Treatments in other clinics have not alleviated my suffering, only since I found DOmed have I been reassured and know that I am being treated professionally and innovatively. If you are also looking for a competent and reliable team of professional doctors, contact DOmed for an appointment. I will tell all my friends and acquaintances about them.
    7 people found this review helpful 👍

  • 5/5 Gaby1953 B. 2 years ago on Google • 1 review
    I had mine 4 weeks ago second cataract eye surgery, with I am more than satisfied with the result. I would like to warmly welcome you Dr. Asani and throughout Thank the practice team and wish you all the best for the future
    6 people found this review helpful 👍

  • 5/5 Idri D. 6 years ago on Google • 1 review
    I meriton 5ybe.


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