1/5 Daniel H. 11 months ago on Google • 3 reviews
I
have
never
ever
in
my
life
met
a
receptionist
more
rude,
sarcastic
and
condescending
than
Masibulele
at
the
Manderson.
We
received
no
formal
confirmation
of
our
booking,
nor
any
information
about
the
hotel,
check
in
or
check
out
times
and
procedures
prior
to
arrival.
When
we
arrived
30
minutes
ahead
of
check-in,
none
of
this
information
was
confirmed
either
and
we
were
dealt
with
in
a
completely
unprofessional
and
disrespectful
manner.
That
immediately
soured
the
beginning
of
our
stay.
The
Manderson
is
set
in
a
picturesque
and
beautiful
setting,
but
this
is
not
made
up
for
by
the
rooms
which
are
extremely
outdated.
There
was
dirt
and
leaves
coming
through
the
moulding
in
the
ceiling,
watermarks
and
stains
on
the
bathroom
walls,
and
spiderwebs
in
the
bathroom
windows.
Breakfast
was
good,
and
it
made
a
huge
difference
to
find
a
different
friendly
face
behind
the
reception
desk
in
the
morning.
However,
at
that
stage
it
was
too
little
too
late.
We
won't
be
returning.