Update: It’s been a year, and nothing with this office has changed. If nothing else it’s gotten worse. The infusion staff is amazing and caring, and Dr Saadeh is still a huge blessing, probably the best doctor we’ve ever seen (once you get to him), but the front office staff and most of his nurses are beyond rude. It would be one thing if they were just rude but they are rude AND seem lost most of the time. It’s like nobody in this office talks to each other. Changing appointment times, confusing appointment times, calling to give the same lab results multiple times or forgetting to call with results at all! Screwing up prescriptions, forgetting them, screwing up his notes, forgetting what he said, it’s just all a mess! And forget trying to get in and out in a timely manner. That’s not happening. They are always running an hour behind, and that’s on a good day…. The front desk and most of the nurses make you feel like an inconvenience and a bother just by being in their presence. It’s literally the exact opposite of how Dr Saadeh makes you feel when he comes in the room. Makes you wonder why he puts up with most of them. Again, nothing but good things to say about the infusion staff, lab, and Dr Saadeh, but the rest of the experience is unorganized chaos. Let me start by saying this review has nothing to do with Dr. Saadeh. He is absolutely great and has been a true blessing over the last 7 years! We have had some good experiences with some of the nurses and staff over the years, but my goodness has that changed. This place has become the most poorly ran Dr’s office I’ve ever seen. If you have an 11:30 appointment, don’t make any plans of actually seeing the Dr before 1:00, if you are lucky. I don’t know if they overbook are understaffed or what. The nurses and staff are rude and seem so overwhelmed and act as if just by being there you are an inconvenience to them. We drive 2 hours for appointments and have to plan to have an entire day dedicated now. The only reason we keep coming back is for Dr Saadeh.

I've been coming here for 17 YEARS and Dr. Saadeh is great, if you ever see him. But I'm leaving this office entirely because of the office staff. They are all extremely rude and act as though your presence is bothering them. Don't even try to get a call back (if your call goes through to them at all). God forbid you need to get something done in a reasonable amount of time. Also! The building has been "under construction" for years at this point so its a huge mess every time, which personally, makes my symptoms worse!

The front desk supervisor was very rude, short, and unprofessional. I went in there and asked a question and she acted like she needed a class in customer service. Seems like she was poorly trained or just doesn't care! Asked to speak to a triage nurse about a medication that was not filled and Liz came and was VERY rude and not very caring for a nurse at all. Spoke to me and my father like we were silly children. Needless to say, we WON'T be back. I suggest the good doctors that are there think about their staff and who they hire there representing them.

Never met Doctor, but billed as seeing the doctor .... Buisness chooses money over patient....EX: Deductible NOT meet, but they chose to do allergy testing WITHOUT disclosing the cost & In DECEMBER (If they cared, they would of said hey your Deductible not met, disclosed the cost, and should of said....Let's schedule your allergy testing for January, because it cost ALOT & your deductible will then be met for the year.......then you'll have 11 months of only paying that small copay %! Doctor DON'T CARE!! I had hypoxia. I assumed carbon monoxide poisoning due to the current living arrangement. After I told them I was out of it....finally got lab orders for the hospital to have blood drawn. Apparently, the doctor office can't do that type of labwork. Anyways, the hospital did one of the most painful blood drawn & I had less than 70% oxygen in my blood. Apparently, the staff at the ER waited....waited....for a response about if to put me in an oxygen chamber!! OMG.....they put the orders for lab, but don't proceed with treatment!! I never heard back from the office!! I realized, after this situation...I DO NOT want to put my life in their hands!! I'd be dead waiting!!!!! ***I'll take a picture of the lab results soon & post*** Honestly, if you're young & don't smoke....Diagnosed Asthma! Seriously! Doesn't matter if there's a family history of lung disease or cancer. Asthma! 36 years old, never had Asthma. Been exposed to carbon monoxide, direct chemical exposure from exhaust, dust, rock grinding....etc. I told them this, but they don't care because I'M TOO YOUNG to have lung issues, and let's disregard the genetics & chemical/environmental exposure!!!! If a doctor office doesn't believe in chemical/environmental, genetics, epigenetics,.....FIND ANOTHER DOCTOR!! Because all they gonna do is say ASTHMA (young/nonsmoker) OR COPD (If you smoke) and give ya an inhaler. (I've notice this happens at a lot of these types of places! Other people misdiagnosed, then cleared by another place doing the testing!) But if you're anything like me and want to know what's REALLY going on.... I cough...deep cough up light pinkish sputum. Also, there are other issues now. But honestly, I would NOT take my mother here & she has lung issues. So, I don't recommend this place at all!!!

I have had nothing but good experiences when going to this doctor's office. Dr. Davy is fantastic and really makes you feel like you are the only patient that matter when she is talking with you. The only complaint would be about the wait time for appointments. I had to wait 8 months for an appointment after my referral was sent over. My subsequent appointments were reasonably scheduled. And I do understand why there is a long wait. Overall, this is a great office and the staff have been incredibly helpful and knowledgeable!

People here don't know what they are doing. We had an appointment with another company and art's called us and said they couod get us in. We asked if they accepted Medicaid and they said yes so we made the appointment and canceled the other cause this one was closer. When we got to the appointment they told us they didn't accept it and that they had us as self pay. I mean who's paying 1300 dollars when it states on the referral that the patient is on Medicaid. End result was them telling us to make another appointment elsewhere. Explains why your ratings are already low. So if I were you I would go somewhere else.

This office has made many changes since my last appointment six months ago and they are not for the better. Both my son and I had follow up appointments yesterday afternoon. They were scheduled 30 min apart which I had no issues with. We arrived about 10 minutes early for the first appointment and the waiting room was full and there was a line to check in. Still not a huge issue but an indication that we might be waiting for a few minutes. We'll I was wrong it took just over an hour before they called my son back. I then pointed out I had an appointment and ask we knock both out together. They agreed that would help out and that's what we did. After getting vitals we waited for another 45 minutes before provider came in to see us. Both appointments took less than ten minutes with the provider. I politely tried to tell her we were waiting for an excessive ammout of time but she didn't seem to care. When we checked out I spoke with the receptionist about the inefficiencies. She stated that they were remodeling and multiple providers were sharing four rooms which was causing the delay. This is poor planning on the part of the office causing patients to wait because you failed to plan is unacceptable. You need to reevaluate the changes that have been made becuse they are not providing better care for you patients. Overall I am extremely disappointed in this poor treatment of your patients. I hope another provider will accept my insurance before my next appointment.

Doesn't seem like anyone in the office is on the same page. Appointments are set up and confirmed then canceled, consistently. They do not track what has been paid verses what is due. Serum that was supposed to be ready in two weeks has now been over six weeks and classified as missing. All the while they continue to schedule follow-up appointments to see the Dr. when no treatment has even occurred. As this point, we have paid for the serum but concerned if/or when administered it could belong to someone else. Be cautious!!

They don’t ever return your phone call at all, then when we finally get through they are oh we don’t take your insurance anymore!! They just leave you hanging and don’t take the time to even care for a little child that keeps breaking out in hives and I would never take my child back to this clinic ever again!

Dr. Constantine Saadeh,Dr. Melissa,Dr. Sammy,Dr. Jordan&Dr. Jennifer Vandagriff Are The Best Dr.'s In The World They Have Been A Blessing To Me I Would Not Be Here Today If It Wasn't For Them They Listen To Me&Always Give Me What I Need I Wish Dr. Constantine Saadeh Could Be My PCP He Does More Than My PCP I L♡ve Dr. Constantine Saadeh He Treats Me Like I'm Part Of His Family I'll Never Find A Dr. Like Him Ever (*ˊᗜˋ*)ᵗᑋᵃᐢᵏ ᵞᵒᵘ Dr. Constantine Saadeh Team

I’ve been going here for my arthritis since 2019. As a minor at that time, I would bring my mom to all my appointments and she was the primary contact person in charge of all my records. I love the doctors and nurses that I see here and they always give me the best care that I need. These doctors are the reason why my arthritis is so well controlled and managed. However, the good service ends there. Ever since I turned 18 I have been having numerous issues regarding appointments, mostly. Even though I updated all the information I needed to, more than once I have had appointments scheduled, canceled, or pushed back without notifying me at all. I moved to Colorado for school but still am able to visit every 3-4 months for my appointments but when appointments get changed (oftentimes last minute!) without my knowledge or consent, I am not able to make it in person when the care is much more needed that way. A televisit can only get you so much help. Additionally, my mom is also a patient here and she and I have the same name (however the first name spelling is a little different and we have completely different last names). We have had multiple mix ups regarding medications and appointments because of this, even though with quick verification on the office’s side, this would not be an issue at all. Most recently, the front desk called my step father, who is my emergency contact and nothing else in my records, to approve a drastic appointment change for me. However, he thought he was approving that change for my mom since he is actually authorized to do that on her account. So not only am I having many problems that interfere with getting proper care, but so is my mom. When the mixup was brought to the front desk’s attention, we got no apologies for their mistake and no explanation as to why he was being contacted to begin with instead of me. I had already asked for days off at work for that appointment and found out a week beforehand that it wasn’t happening after all. And it’s not like traveling 7 hours to make it is an easy task that can be altered at any given moment. I don’t know if it’s the lack of communication between departments, new systems, or possibly new management/staff but it used to not be like this. I stayed with Allergy Arts because I loved the care and practices but now I am fully reconsidering finding a new doctor here in Colorado. Drastic changes need to be made in order to adhere to all of their patients’ needs properly and safely.

Office staff must have a substance abuse problem. The only reason I can think of for how appts are set/cancelled and how people are treated.

My kids have been receiving treatment for 9 years and 4 years. I could not ask for a better place for rheumatology and allergy. The infusion department is absolutely amazing with my family and always answer the millions of questions I have. They take the time to listen and care for the patients and their worried mother

I’ve been using Dr. Davey since the beginning of my diagnosis, she is amazing and so compassionate and caring. She lets me cry when I feel like all my bones are being pulled apart. Dr. Saudi is also amazing and they have the best nurse practitioners and staff.

This is place is horrendous. Christy called me multiple times to reschedule my appointment and when we had finally came to an agreement on a new date, I had confirmed it MULTIPLE times. Upon arrival, on this date we had agreed on, the receptionist had told me the appointment had been cancelled. The receptionist then called the front desk manager, Christy, and she was very disrespectful to me. She told me that I had not confirmed my appointment and that I needed to reschedule, but that the soonest it would be was two months out. This is an ongoing issue and I do not recommend this company at all. The lying and disrespect to patients is outrageous and completely unprofessional.

I am not sure how this office stays in business.. The customer service is completely horrible. Don't call before they are scheduled to close, because they will just place you on hold and hang up on you. The front office is the worst in patient care. Front Offices say a lot about how a company is ran, and you can tell that this office is a HOT MESS EXPRESS. I WOULD NEVER SEND LOVED ONES HERE.... Save your self the trouble and DO NOT GO HERE. Find care where you are wanted and heard...

The best two drs I’ve ever had! Trust this team to help you to be your best self! The nursing staff here goes above and beyond! I am thrilled to have these people in my life! The building itself is always very clean and such a nice place to be!

I'm old and didn't want to go, don't care much what allergies I have. The staff, nurses and P.A were great. Will go again if primary care says to.

I've been going to Allergy ARTS for years now....I absolutley love this place, they are friendly and make you feel like family. They are quick and efficient. They all know there stuff. Honestly, I'm ever so glad the GREAT ALMIGHTY GOD sent me their way. Doctor Saadeh, Doctor Davey, Casey, and Sammie, including all the staff, thank you for making me feel welcomed, even through this pandemic. You all are truly GOD'S sent angels. Thank you.

Finally found a place that can treat my RA. Great lab, great nurses & amazing care.